Talent Recruit Software Customer Success Executive Interview Questions and Answers

Q1. Ask about past career journey and self introduction
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Q1. Be prepared about company profile
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Q1. He will check your knowledge about the offering position, ask about your career journey and also ask questions about offering position
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Good 10 questions aptitude test

Q1. What is vyapar on marketing
Ans. 
Vyapar in marketing refers to the process of conducting business or trade.
• Vyapar involves buying and selling goods or services.

• It includes activities such as advertising, promotion, and distribution.

• Vyapar aims to attract customers and generate revenue for the business.

• Examples of vyapar in marketing include running social media campaigns, participating in trade shows, and offering discounts to customers.
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There'll be 10 questions have to write 5 correctly

Q1. Self introduction
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Q2. Types of GST and its uses
Ans. 
There are four types of GST in India - CGST, SGST, IGST, and UTGST. They are used for different types of transactions.
• CGST is levied by the central government on intra-state transactions

• SGST is levied by the state government on intra-state transactions

• IGST is levied by the central government on inter-state transactions

• UTGST is levied by the union territories on intra-state transactions

• GST is used to replace multiple in...read more
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Q1. Salary details asked and offered
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Some maths question duration 30 min

Q1. Regarding sales
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Q2. Regarding past experience
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Basic profit and loss and percentage related questions

Q1. Basic GST and accounting questions
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Q2. Introduction and goal related questions
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Some question about percentage only

Q1. They will ask you about yourself, and some interests only about your interests and tell you to solve one question related to percentage
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Q2. About percentage question was asked
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Maths such as time calculation, percentage, etc

How did I solved that qestion asked me to explain

Q1. Tell me about yourself and previous expriences, etc
Ans. 
I am a dedicated Customer Success Specialist with 5 years of experience in managing client relationships and ensuring customer satisfaction.
• Managed a portfolio of key accounts, providing personalized support and resolving any issues or concerns

• Implemented strategies to increase customer retention and loyalty

• Collaborated with cross-functional teams to deliver solutions tailored to customer needs

• Utilized CRM software to ...read more
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