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Suryoday Small Finance Bank

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Suryoday Small Finance Bank Costumer Service Officer Interview Questions and Answers

Updated 18 Sep 2023

Suryoday Small Finance Bank Costumer Service Officer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Why should I hire you, why you changed this job
  • Q2. About yourself why did you resigned from your previous job.
  • Q3. Why you have had many jobs how many hours a week do you normally work
  • Q4. How could you improve your career progress why should I hire you
  • Q5. Tell me about most boring job you have ever had
  • Q6. Why do you want to work at ourcompany

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good organisation..
Employee are very cooperative,

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About finance vehicles

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidante

Interview Questionnaire 

2 Questions

  • Q1. About youself
  • Q2. About bank services

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Approached by Company and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. How can you assure that you are the right person we are looking for?
  • Ans. They just need to check your confidence how you deal with this question. Just tell them about your strong points in regard of that question.
  • Answered Anonymously
  • Q2. How you come to know about this job, Do you know what you should do in this role ?
  • Ans. Provide a valid answer for that and if you don't know about the executions about the job just freely ask them in a simple manner.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and should be having extra level patience & analytical mindset.

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Family background
  • Q2. Current job
  • Q3. Location

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good

I applied via Approached by Company and was interviewed in Dec 2018. There were 6 interview rounds.

Interview Preparation Tips

General Tips: My advice to all is be confident, well groomed and aware about what's happening in the world of banking. How you will be beneficial to the bank. Do the research about bank's history, book size, key management and USP.
Credit score should be good and clean.
Skills: Communication, Analytical Skills, Leadership, Presentation Skills, Decision Making Skills
Duration: 1-4 weeks

I applied via Walk-in and was interviewed before Mar 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Checking for knowledge
  • Q2. Have a knowledge mandatory

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge important

I applied via Referral and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Roles and responsibilities of the job banking products

Interview Preparation Tips

Interview preparation tips for other job seekers - good place depends on market

I appeared for an interview before Apr 2016.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
  • Ans. 

    I am a highly motivated and experienced professional with a strong background in management and leadership.

    • I have over 5 years of experience in supervisory roles, where I successfully led teams and achieved targets.

    • I have a proven track record of implementing effective strategies to improve operational efficiency and customer satisfaction.

    • I possess excellent communication and interpersonal skills, which enable me to ef...

  • Answered by AI
  • Q2. Why are you the right candidate for this job?
  • Ans. 

    I have the necessary skills, experience, and leadership qualities to excel in this role.

    • I have a proven track record of successfully managing teams and achieving targets.

    • I possess strong communication and interpersonal skills, which are essential for effectively leading and motivating a team.

    • I am highly organized and detail-oriented, ensuring efficient operations and smooth workflow.

    • I am adept at problem-solving and de...

  • Answered by AI
  • Q3. Same question as Round 2 but by regional head

Interview Preparation Tips

Round: Resume Shortlist
Experience: Management at organization goes through your resume
Tips: Include essential details in resume, like qualifications, academic achievements and out of the box attributes about yourself. Remove unnecessary/irrelevant details

Round: Technical + HR Interview
Experience: Yes bank management asked me about myself, why am I fit for the job, how are my qualifications apt for the job, how can I bring value to the organisation basis my learnings pre MBA and during MBA program?
Tips: Try to be yourself, don't fake around becuase people sitting on other side are smart enough to judge if it's truth or fake. Start answering with your academic background, followed by what made you choose MBA, then continue with how learnings till that time is appropriate for the job and try ending up by framing the picture that you're the best candidate for the job.

Round: Technical + HR Interview
Experience: Same as Round 2
Tips: Be yourself and answer smartly like in round 2 even if it is to regional head because your 1st interviewer and 2nd interview would coordinate and your answers would be validated

Skills: Smartness, Sales, Ability To Make Quick Calculations, Decision Making Skill
College Name: NMIMS School Of Business Management

Interview Questionnaire 

3 Questions

  • Q1. Why you quit last job?
  • Q2. What are the work area are you handle at your current organization
  • Q3. What do you know about insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events such as accidents, illnesses, and natural disasters.

    • Premiums are paid to the insurance company in exchange for coverage.

    • Types of insurance include health, life, auto, home, and business insurance.

    • Insurance policies have terms and conditions that outli...

  • Answered by AI

Suryoday Small Finance Bank Interview FAQs

How many rounds are there in Suryoday Small Finance Bank Costumer Service Officer interview?
Suryoday Small Finance Bank interview process usually has 2 rounds. The most common rounds in the Suryoday Small Finance Bank interview process are Resume Shortlist and HR.

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Suryoday Small Finance Bank Costumer Service Officer Interview Process

based on 1 interview

Interview experience

4
  
Good
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Suryoday Small Finance Bank Costumer Service Officer Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

3.0

Salary

2.0

Job security

3.0

Company culture

3.0

Promotions

3.0

Work satisfaction

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