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Sundaram Honda Senior Service Advisor Interview Questions and Answers
Sundaram Honda Senior Service Advisor Interview Experiences
1 interview found
Akshay S
(1 Question)
- Q1. Just basic automobile abbreviation
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Anonymous
I applied via Approached by Company and was interviewed in Nov 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me how do u recognise Revenue
- Q2. Finance lease vs operating lease
I was interviewed in Jan 2025.
(3 Questions)
- Q1. Can you introduce yourself and provide some information about your background?
- Q2. What is the role of this position?
- Q3. About ctc expected
(2 Questions)
- Q1. Experience any field
- Q2. What are the responsibilities and skills required for a sales advisor?
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer service advisor with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to remain calm and professional in high-pressure situations
Proven track record of exceeding customer satisfaction goals
Example: In my previous role at XYZ Company, I consistently received positive feedback fr...
- Q2. Why did you leave your last company?
- Ans.
Seeking new challenges and opportunities for growth.
Desire for career advancement
Looking for a new challenge
Seeking better work-life balance
(2 Questions)
- Q1. Describe your previous KPI
- Ans.
Handled an average of 50 customer inquiries per day with a 95% resolution rate
Maintained a high level of customer satisfaction by resolving issues efficiently
Met or exceeded daily targets for number of inquiries handled and resolution rate
Utilized effective communication skills to address customer concerns and provide solutions
- Q2. Why do you want to join tech-m?
- Ans.
I want to join tech-m because of its reputation for innovation and commitment to customer satisfaction.
I am impressed by tech-m's track record of developing cutting-edge technology solutions.
I am excited about the opportunity to work in a dynamic and fast-paced environment.
I believe that tech-m's focus on customer satisfaction aligns with my own values and goals.
I am eager to contribute my skills and expertise to help
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Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction and past experience
- Q2. Past experience and mock call
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Selected
I applied via Job Fair and was interviewed in Jun 2024. There was 1 interview round.
About the company and related legal issues
Selected
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
What is share assignment
Interview Preparation Tips
(1 Question)
- Q1. Basic sf question
(1 Question)
- Q1. Salary discussion
(1 Question)
- Q1. Java bake end development
Rakesh Yaragatapu
English and advisor role
(2 Questions)
- Q1. Communication skills
- Q2. What is advisor role
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Sundaram Honda Senior Service Advisor Reviews and Ratings
based on 1 review
Rating in categories
|
Sales Executive
5
salaries
|  ₹2.4 L/yr - ₹3 L/yr |
|
Service Advisor
4
salaries
| ₹2.2 L/yr - ₹3.5 L/yr |
|
Senior Sales Consultant
4
salaries
| ₹2.8 L/yr - ₹3 L/yr |
|
Sales Consultant
4
salaries
| ₹1.5 L/yr - ₹3.6 L/yr |
|
Customer Relationship Manager
4
salaries
| ₹2.4 L/yr - ₹3.5 L/yr |
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