Sugar N Spice Hotel Captain Interview Questions and Answers for Experienced

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Q1. About baskin Robbins
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Q1. Self introduction about yourself .
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Q2. Why you join barbeque nation?
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Q3. Why are you leave the previous company?
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Q1. How to control food cost?
Ans. 
Controlling food cost involves monitoring inventory, reducing waste, and negotiating with suppliers.
• Track inventory levels and usage to avoid over-ordering

• Reduce waste by properly storing and rotating food items

• Negotiate with suppliers for better pricing and quality

• Create a menu that utilizes ingredients efficiently

• Train staff on portion control and minimizing waste
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Q2. How to save electricity?
Ans. 
Saving electricity can be done by turning off lights and appliances when not in use, using energy-efficient bulbs and appliances, and reducing overall energy consumption.
• Turn off lights and appliances when not in use

• Use energy-efficient bulbs and appliances

• Reduce overall energy consumption

• Unplug chargers when not in use

• Use natural light instead of artificial light

• Use a programmable thermostat to regulate temperature

• Ins...read more
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Q3. How to handle guest complain?
Ans. 
Handling guest complaints involves active listening, empathy, prompt resolution, and follow-up.
• Listen attentively to the guest's complaint without interrupting

• Show empathy and understanding towards the guest's concerns

• Apologize sincerely for any inconvenience caused

• Resolve the issue promptly and efficiently

• Follow up with the guest to ensure their satisfaction

• Document the complaint for future reference and improvement

• Tr
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Q1. How handle the team
Ans. 
I handle the team by setting clear expectations, providing support and guidance, and fostering a positive work environment.
• Set clear expectations for team members

• Provide support and guidance when needed

• Foster a positive work environment through open communication and recognition of achievements
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Q2. How to handle the rush days
Ans. 
To handle rush days, prioritize tasks, communicate effectively with team, stay organized, and remain calm under pressure.
• Prioritize tasks based on urgency and importance

• Communicate clearly with team members to delegate responsibilities and ensure smooth workflow

• Stay organized by keeping track of orders, inventory, and staffing levels

• Remain calm under pressure to make quick decisions and handle unexpected situations

• Prov...read more
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Q1. About your experience
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Q2. Why should I hired you
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Q3. What is the top time you face before
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Q1. About yourself why leave you your job and how many days
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Q2. How many experience in hotel line & any other
Ans. 
I have 5 years of experience in the hotel industry and 2 years in the restaurant industry.
• 5 years of experience in the hotel industry

• 2 years of experience in the restaurant industry
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Q3. How much salary did you get and on which roll your job
Ans. Sir/mam I'm team leader, manager etc.
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Q4. Why do you want to change job
Ans. 
I am seeking new challenges and opportunities for growth in my career.
• Looking for a more challenging role

• Seeking opportunities for career advancement

• Wanting to learn new skills and expand my knowledge

• Desire for a change in work environment

• Wishing to work with a different team or company

• Need for better work-life balance

• Wanting to relocate to a different city or country
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Q5. What's your life goal
Ans. 
My life goal is to become a successful entrepreneur and make a positive impact on society.
• To start my own business and create job opportunities for others

• To develop innovative products or services that solve real-world problems

• To contribute to the community through philanthropic initiatives

• To inspire and mentor aspiring entrepreneurs
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Q6. What's definition of customer service some short words ?
Ans. 
Customer service is providing assistance and support to customers before, during, and after a purchase.
• Listening to customers' needs and concerns

• Offering solutions and resolving issues

• Being friendly and courteous

• Going above and beyond to exceed expectations

• Providing timely and accurate information

• Creating a positive and memorable experience

• Building long-term relationships with customers
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Take aptitude test by hr

Q1. 2nd round is hr interview round
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Q1. Where is work before and multiple types of quetion
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Q2. What is hygiene and how to maintained hygiene
Ans. 
Hygiene refers to practices that help maintain health and prevent the spread of diseases.
• Regular handwashing with soap and water

• Proper food handling and storage

• Cleaning and disinfecting frequently touched surfaces

• Personal grooming like bathing and brushing teeth

• Proper waste disposal

• Using clean utensils and equipment in food preparation
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Q3. How to give you best service
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Q4. How to manage you your team
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Q1. Why did u choose this company
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Q1. 2 nd round about previous job experiences
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