Soul Pharmacy Senior Salesman Interview Questions and Answers

Q1. Basic Things about Sales
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Q2. Case study questions
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Q1. More into Detailed Sales Questions
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Q2. Aptitude Test to check the Mindset
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If you ask me any question then ask it only on technical knowledge and customer support.

Q1. If you ask me any question then ask it only on technical knowledge.
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Q2. How to handle an angry customer.
Ans. 
Listen to their concerns, empathize with them, apologize for the issue, offer a solution, follow up to ensure satisfaction.
• Listen actively to their concerns without interrupting.

• Empathize with their situation and show understanding.

• Apologize for the issue, even if it wasn't directly your fault.

• Offer a solution to resolve the problem, whether it's a refund, replacement, or other resolution.

• Follow up with the customer to
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Q3. If a customer leaves, how should he be called.
Ans. 
The customer should be called to understand the reason for leaving and to potentially offer solutions to retain them.
• Call the customer to inquire about the reason for leaving

• Offer solutions or alternatives to address their concerns

• Express willingness to address any issues or problems they may have

• Thank them for their past business and express hope for future opportunities
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Q4. What knowledge is necessary for a salesman.
Ans. 
Knowledge of product/service, sales techniques, customer behavior, market trends, negotiation skills, communication skills.
• Understanding of the product/service being sold

• Knowledge of sales techniques and strategies

• Understanding of customer behavior and preferences

• Awareness of market trends and competition

• Strong negotiation skills

• Effective communication skills
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Q5. Teamwork and leadership are very important to get the job done.
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Tell me about Yourself

Q1. Introduce yourself
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Q2. Tell me about Volkswagen
Ans. 
Volkswagen is a German automaker known for producing a wide range of vehicles, including popular models like the Golf and Jetta.
• Founded in 1937 in Germany

• One of the largest automakers in the world

• Known for their iconic Beetle model

• Offers a variety of vehicles from compact cars to SUVs

• Has faced controversies such as the emissions scandal in 2015
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Q1. Salary expectation
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Q2. Why this company
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Q1. Moke call about your product
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Q2. Your past experience
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Q1. How soon can you join our company?
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Q2. Immediate sir. As per the company policy.
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Q3. Do you want to get married or study abroad within the next 12 months?
Ans. I believe asking personal questions about myself is a bit unprofessional.
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Q1. Name my qualifications and marketing ke bare me
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Q2. Best company is best
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Q1. Tell me about yourself
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Q2. Sell me this pen and for how much you will buy
Ans. 
This pen is a must-have for anyone who values quality and style. It writes smoothly and looks great.
• This pen is made with high-quality materials that ensure a smooth writing experience.

• The sleek design of this pen makes it a stylish accessory that complements any outfit.

• At just $10, this pen is a steal compared to other high-end pens on the market.

• This pen is perfect for professionals who need a reliable writing tool f...read more
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Q1. Sell me a product
Ans. 
Introducing the revolutionary smart home assistant that will make your life easier and more efficient.
• Highlight the key features and benefits of the product

• Address any potential concerns or objections the customer may have

• Offer a special promotion or discount to entice the customer to make a purchase
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