Ola Electric Mobility Salesman Interview Questions, Process, and Tips

If you ask me any question then ask it only on technical knowledge and customer support.

Q1. If you ask me any question then ask it only on technical knowledge.
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Q2. How to handle an angry customer.
Ans. 
Listen to their concerns, empathize with them, apologize for the issue, offer a solution, follow up to ensure satisfaction.
• Listen actively to their concerns without interrupting.

• Empathize with their situation and show understanding.

• Apologize for the issue, even if it wasn't directly your fault.

• Offer a solution to resolve the problem, whether it's a refund, replacement, or other resolution.

• Follow up with the customer to
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Q3. If a customer leaves, how should he be called.
Ans. 
The customer should be called to understand the reason for leaving and to potentially offer solutions to retain them.
• Call the customer to inquire about the reason for leaving

• Offer solutions or alternatives to address their concerns

• Express willingness to address any issues or problems they may have

• Thank them for their past business and express hope for future opportunities
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Q4. What knowledge is necessary for a salesman.
Ans. 
Knowledge of product/service, sales techniques, customer behavior, market trends, negotiation skills, communication skills.
• Understanding of the product/service being sold

• Knowledge of sales techniques and strategies

• Understanding of customer behavior and preferences

• Awareness of market trends and competition

• Strong negotiation skills

• Effective communication skills
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Q5. Teamwork and leadership are very important to get the job done.
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Q1. What is the maximum range of an Ola vehicle?
Ans. 
The maximum range of an Ola vehicle varies depending on the model and type of vehicle.
• The range of an Ola electric vehicle can be around 100-150 kilometers on a single charge.

• The range of an Ola CNG vehicle can be around 400-500 kilometers on a full tank.

• The range of an Ola petrol or diesel vehicle can be around 500-700 kilometers on a full tank.
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Q2. What is the price of the battery for an Ola vehicle?
Ans. 
The price of the battery for an Ola vehicle varies depending on the model and capacity of the battery.
• The price can range from $500 to $2000 or more.

• Factors such as brand, capacity, and technology used in the battery can affect the price.

• It is recommended to contact Ola directly or visit their website for the most accurate and up-to-date pricing information.
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