Solitaire Honda Service Advisor Interview Questions and Answers

The SOP of a Service Advisor includes providing customer assistance, managing service requests, and ensuring timely completion of repairs.

• Greet customers and inquire about their service needs

• Document customer concerns and vehicle information

• Provide estimates for repairs and obtain customer approval

• Coordinate with technicians to schedule and prioritize repairs

• Keep customers informed about the progress of their vehicle

• En...read more