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Softtek Technical Support Interview Questions and Answers

Updated 1 Aug 2024

Softtek Technical Support Interview Experiences

1 interview found

Technical Support Interview Questions & Answers

user image Karthik dc Dc

posted on 1 Aug 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Java basic questions and sql basic syntax and asked to write some queries
  • Q2. Projects done by you? and college project done.
  • Ans. 

    I have completed various projects related to technical support and one college project.

    • Developed a customer support ticketing system for a previous employer

    • Implemented a knowledge base system to streamline troubleshooting processes

    • Collaborated with a team to create a mobile app for remote technical assistance

    • College project involved designing and implementing a network security solution

  • Answered by AI

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic programming questions

Round 2 - HR 

(1 Question)

  • Q1. Salary and self intro discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic interview questions and self intro

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. I was called for Oracle APEX developer role. So I am supposed to expose my Oracle APEX experience first of all.
  • Q2. All PL/SQL fundamentals and Written test on coding in PLSQL

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and stay confident.

Interview Questionnaire 

7 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a software developer with experience in Java and Python.

    • I have a Bachelor's degree in Computer Science.

    • I have worked on various projects involving web development and data analysis.

    • I am proficient in Java and Python programming languages.

    • I am a quick learner and enjoy working in a team environment.

  • Answered by AI
  • Q2. Do you know anything about DBMS? Where is it used?
  • Ans. 

    DBMS stands for Database Management System. It is used to manage and organize data in a structured manner.

    • DBMS is used in various industries such as healthcare, finance, education, and more.

    • It helps in creating, modifying, and deleting data in a database.

    • DBMS provides security features to protect data from unauthorized access.

    • Examples of DBMS include MySQL, Oracle, Microsoft SQL Server, and PostgreSQL.

  • Answered by AI
  • Q3. Practical example of object
  • Ans. 

    An object is a self-contained entity that contains data and behavior.

    • Objects are instances of classes

    • They have attributes (data) and methods (behavior)

    • Objects can interact with each other through method calls

    • Example: A car object has attributes like color, make, and model, and methods like start and stop

  • Answered by AI
  • Q4. Practical implementation of sorting
  • Ans. 

    Sorting is the process of arranging data in a particular order.

    • Sorting can be done in ascending or descending order.

    • Common sorting algorithms include bubble sort, insertion sort, and quicksort.

    • Sorting can be done on various data types, including strings, numbers, and objects.

    • Sorting can be done using built-in functions in programming languages such as sort() in JavaScript.

    • Sorting can be optimized for performance by cho...

  • Answered by AI
  • Q5. Difference between C and C++
  • Ans. 

    C is a procedural programming language while C++ is an object-oriented programming language.

    • C++ supports classes and objects while C does not.

    • C++ has better support for polymorphism and inheritance than C.

    • C++ has a larger standard library than C.

    • C++ allows function overloading while C does not.

    • C++ supports exception handling while C does not.

  • Answered by AI
  • Q6. Tell me about yourself
  • Ans. 

    I am a software developer with experience in Java and Python. I am passionate about coding and always eager to learn new technologies.

    • Experienced in Java and Python

    • Passionate about coding

    • Eager to learn new technologies

  • Answered by AI
  • Q7. Will your family allow you to move to Hyderabad
  • Ans. 

    Yes, my family is supportive of my career and relocation decisions.

    • My family understands the importance of career growth and is supportive of my decisions.

    • We have discussed the possibility of relocation and they are willing to make the necessary adjustments.

    • They trust my judgment and believe that this move will be beneficial for my career.

    • We have also considered the quality of life in Hyderabad and believe that it will...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Level was pretty high in case of Quant. You not only need a lot of practice but also practice of some really good questions.
Other than quant all the other sections are easy and direct.
Duration: 60 minutes
Total Questions: 45

Round: Group Discussion
Experience: They give 10 mins to think about the topic and 20 mins for discussion. Main purpose is to check your communication skills so keep on discussing . Even if you can't think of any new point repeat your points
Duration: 20 minutes

Round: Technical Interview
Experience: There were many other questions other than this but what they were emphasizing was whether you have done any practical implementation of IT or the coding skills. Tell them about your projects and how you implemented the coding part.They are much interested in logic than syntax.
Since I'm from ECE these were the main things I talked about.

Round: HR Interview
Experience: It was much of an interactive session.They again asked about projects-nothing technical only some basic idea. Lasted hardly 10 mins.

Round: Other Interview
Experience: In this round they mainly explained the salary structure. This one too was of 10 mins.

General Tips: Even if you don't have excellent coding knowledge do appear for the company. They are not looking for same qualities in each candidate. You should be willing enough to learn.
Skills: Aptitude, Communication Skills, Basic Technical Knowledge-mainly emphasized on the implementation part.
College Name: NIT Bhopal
Motivation: The company dates back to 1983 with locations in almost every US state. It is the 43rd company in Fortune 100 US companies. You have options to switch within the departments. Other than this the compensation is 6lpa.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Interview questions on .net technology

I applied via Referral and was interviewed in Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Oops methodology
  • Q2. Design patterns
  • Q3. Programming languages
  • Q4. Front end language especially latest framework like react and redux
  • Q5. Database design with normalization process
  • Ans. 

    Normalization is a process of organizing data in a database to reduce redundancy and improve data integrity.

    • Normalization involves breaking down a table into smaller tables and establishing relationships between them.

    • There are different levels of normalization, with each level having specific rules to follow.

    • Normalization helps to prevent data inconsistencies and anomalies.

    • Examples of normalization include converting r...

  • Answered by AI
  • Q6. And flow of the system
  • Q7. Dot net core the going technology

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice the process was carried out with all the department which is good for employment opportunities

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Introduce yourself?
  • Q2. Oops concepts
  • Q3. SQL question provides 2 tables and u need to fire join query.
  • Q4. They ask for real-time examples on Class and objects.
  • Q5. Brief on explanation academic project.
  • Q6. After 5 years where do you want to see yourself in tietoEvry?

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident while giving GD and HR round
HR is very calm and good in nature.

I applied via Walk-in and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Database concepts
  • Q2. Engineering achievements
  • Q3. Project for final year
  • Ans. 

    Developed a web-based project management system for a construction company.

    • Used PHP and MySQL for backend development.

    • Implemented a responsive UI using Bootstrap and jQuery.

    • Incorporated features such as task assignment, progress tracking, and document management.

    • Conducted user testing and made improvements based on feedback.

    • Completed the project within the given timeline and budget.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be good in communication skills ,need to be confident






















I appeared for an interview before Sep 2020.

Round 1 - Coding Test 

(2 Questions)

Round duration - 90 minutes
Round difficulty - Medium

We were supposed to give test in any time between 3 PM to 9 PM.

  • Q1. 

    Total Unique Paths Problem Statement

    You are located at point ‘A’, the top-left corner of an M x N matrix, and your target is point ‘B’, the bottom-right corner of the same matrix. Your task is to calcula...

  • Ans. 

    The problem involves finding the total number of unique paths from the top-left to bottom-right cell of a matrix by moving only right or down.

    • Use dynamic programming to solve the problem efficiently.

    • Create a 2D array to store the number of unique paths at each cell.

    • Initialize the first row and first column with 1 as there is only one way to reach them.

    • For each cell (i, j), the number of unique paths is the sum of paths...

  • Answered by AI
  • Q2. 

    Subtree Node Count Problem

    We are provided with a tree containing 'N' nodes, numbered from 0 to N-1. The objective is to determine the total number of nodes within each subtree of the provided tree. Speci...

  • Ans. 

    Given a tree with N nodes, find the number of elements in each subtree rooted at every node.

    • Traverse the tree using Depth First Search (DFS) to calculate subtree sizes for each node.

    • Use an array to store subtree sizes for each node, starting with leaf nodes having size 1.

    • The subtree size of a node is the sum of subtree sizes of its children plus 1 for the node itself.

  • Answered by AI
Round 2 - Face to Face 

(1 Question)

Round duration - 120 minutes
Round difficulty - Medium

Pair Programming Interview( this round is similar to machine coding round) it started around 11 AM

Focus Areas: Problem solving and implementation of extensions.

The pair coding round is focused on OOPS concepts. You are paired with a TWer for this round. They let you code first for an hour and in the next hour they review your code and suggest changes which would improve the code structure, readability and make it modular and reusable and functional.
 

  • Q1. 

    River Crossing: Help Ninja Cross Over

    Ninja stands at the start of a wooden bridge over a river. Some segments of the bridge are damaged. The undamaged segments, marked as 'safe', are listed in an array S...

  • Ans. 

    Check if Ninja can cross the river by jumping from one safe segment to another based on given constraints.

    • Iterate through the 'SAFE' array and check if Ninja can make the required jumps to reach the last safe segment.

    • Ensure that the next jump is either 'X' - 1, 'X', or 'X' + 1 units from the previous jump.

    • Return 'true' if Ninja can successfully cross the river, otherwise return 'false'.

  • Answered by AI
Round 3 - Face to Face 

(1 Question)

Round duration - 120 minutes
Round difficulty - Medium

Students who were shortlisted from Pair Programming round was selected for this round around 3 PM. In this round there were two interviewer.

  • Q1. 

    Middle of a Linked List

    You are given the head node of a singly linked list. Your task is to return a pointer pointing to the middle of the linked list.

    If there is an odd number of elements, return the ...

  • Ans. 

    Return the middle element of a singly linked list, or the one farther from the head if there are even elements.

    • Traverse the linked list with two pointers, one moving twice as fast as the other

    • When the fast pointer reaches the end, the slow pointer will be at the middle

    • Return the element pointed to by the slow pointer

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI applied for the job as SDE - 1 in GurgaonEligibility criteriaIt was for 2020 undergraduateThought Works interview preparation:Topics to prepare for the interview - Object Oriented Programming, System Design, Operating System, DBMS, Data Structures and Algorithms (Dynamic Programming, Trees, LinkedList)Time required to prepare for the interview - 3 MonthsInterview preparation tips for other job seekers

Tip 1 : Have good grasp on OOPS since they have a round named Pair Programming round which is focused upon this. 
Tip 2 : Write clean, modular and functional code.
Tip 3 : Practice Data Structures and Algorithms
Tip 4 : You should know breadth and depth of whatever is mentioned in your resume.
Tip 5 : Be loud and clear.

Application resume tips for other job seekers

Tip 1 : Make single page resume.
Tip 2 : Mention relevant things on resume.
Tip 3 : Do not put any false things on resume. Projects, internships you are mentioning be ready to answer questions related to it regarding what you solved, idea, databases, design.
Tip 4 : Contribute in open source, participate in hackathons.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Quantitative ability and logical ability

Round 2 - Technical 

(2 Questions)

  • Q1. In which programming language you are good at?
  • Ans. 

    I am proficient in Java and Python.

    • Strong understanding of object-oriented programming concepts

    • Experience with Java frameworks such as Spring and Hibernate

    • Proficient in Python libraries such as NumPy and Pandas

  • Answered by AI
  • Q2. Write a program to print HCF of numbers as output
  • Ans. 

    Program to print HCF of numbers as output

    • Take input of two numbers from user

    • Find the smaller number between the two

    • Run a loop from 1 to the smaller number

    • Check if both numbers are divisible by the current loop variable

    • If yes, update the HCF variable

    • Print the HCF as output

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - I attended interview for this company and they saw my capability and adaptability only.

Softtek Interview FAQs

How many rounds are there in Softtek Technical Support interview?
Softtek interview process usually has 1 rounds. The most common rounds in the Softtek interview process are Technical.

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Softtek Technical Support Interview Process

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Interview experience

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