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Softenger Service Desk Engineer Interview Questions and Answers for Experienced

Updated 20 Oct 2022

Softenger Service Desk Engineer Interview Experiences for Experienced

1 interview found

Service Desk Engineer Interview Questions & Answers

user image

posted on 20 Oct 2022

I applied via Referral and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about yourself
  • Ans. 

    I am a Service Desk Engineer with 5 years of experience in providing technical support to end-users.

    • I have a strong understanding of ITIL framework and incident management process

    • I am proficient in troubleshooting hardware and software issues

    • I have excellent communication and customer service skills

    • I am experienced in using remote support tools such as TeamViewer and AnyDesk

    • I have worked with various ticketing systems

    • Answered by AI
    Add your answer
  • Q2. What experience do you have that would be relevant to this role?
  • Ans. 

    I have experience in providing technical support and troubleshooting for various software and hardware issues.

    • Worked as a Service Desk Engineer for 2 years at XYZ company

    • Provided technical support to end-users for software and hardware issues

    • Troubleshot and resolved issues related to operating systems, network connectivity, and peripherals

    • Maintained accurate records of all support requests and resolutions

    • Collaborated w...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Related to for what post your applying
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Discussion about salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Positivity and persistence are key. Stay optimistic throughout the process and keep going until you achieve your goal

Service Desk Engineer Jobs at Softenger

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Interview questions from similar companies

Software Engineer Interview Questions & Answers

Test Yantra Software Solutions user image Anonymous

posted on 14 Sep 2021

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions on SDLC & STLC , system testing, regression testing, diff between functional and non functional testing, Smoke testing, Adhoc testing. Some simple SQL questions .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and try to answer each amd every question correctly.

Software Engineer Interview Questions & Answers

ITC Infotech user image Anonymous

posted on 14 May 2018

I appeared for an interview in Sep 2017.

Interview Questionnaire 

4 Questions

  • Q1. Technical interview take by client technical person actually they are hiring for another client so they took total 3 technical round and final will HR round
    • Add your answer
  • Q2. Asking about life cycle of Dot net mvc contols entity frame work and SQL queries
    • Add your answer
  • Q3. Problem based on oops and SQL queries outputs
    • Add your answer
  • Q4. Basic questions about my self ,salary discussion basic formalities form I have to fill up
    • Add your answer

Interview Preparation Tips

Round: Test
Experience: There were around 15 objective question that includes mvc, c#.net and SQL server. It was very simple question like different types of filters,Acton results in mvc. Basic oops concept and dot net web page regarding

Round: Resume Shortlist
Experience: After completing test round another was technical round discussed maily for mvc and SQL server questions. Around 30 mint discussion. After qualify this round another round will start from client technical staff.

General Tips: It was for 2-3 year experience person very simple to crack but focus on you which profile you are looking for study interview questions from net
Skills: Dot net mve oops concept jQuery and SQL server

Software Engineer Interview Questions & Answers

Newgen Software Technologies user image Brijesh Mishra

posted on 3 Sep 2017

I appeared for an interview in Sep 2017.

Interview Questionnaire 

3 Questions

  • Q1. What is deadlock
  • Ans. 

    Deadlock is a situation where two or more processes are unable to proceed because each is waiting for the other to release a resource.

    • Deadlock occurs when two or more processes are stuck in a circular wait, where each process is waiting for a resource held by another process.

    • Four necessary conditions for deadlock are mutual exclusion, hold and wait, no preemption, and circular wait.

    • Example: Process A holds resource X a...

    • Answered by AI
    Add your answer
  • Q2. Which technology you know and worked
  • Ans. 

    I have experience with various technologies including Java, Python, HTML/CSS, JavaScript, and SQL.

    • Java

    • Python

    • HTML/CSS

    • JavaScript

    • SQL

    • Answered by AI
    Add your answer
  • Q3. Why you are looking for change and what is your notice period
  • Ans. 

    I am looking for a change to explore new opportunities and challenges. My notice period is 30 days.

    • Seeking new opportunities and challenges

    • Want to learn and grow in a different environment

    • Exploring better career prospects

    • Seeking a company with a better work-life balance

    • Notice period is 30 days

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Test
Experience: 25 objective ques from Java and 25 from English
Tips: should prepare with Java Technology
Duration: 1 hour
Total Questions: 50

Round: Technical Interview
Experience: describe clearly
Tips: should prepared

Round: Technical Interview
Experience: do you know about jsf
Tips: yes, I worked

Round: Technical + HR Interview
Experience: this is my dream company actually, and notice is 15 to 20 days.
Tips: be confident

Skills evaluated in this interview

Software Engineer Interview Questions & Answers

NeoSOFT user image Anonymous

posted on 11 Sep 2021

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. IOS Basics , iPhone programming
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you tried a lot to get good company if you have no option then go for it ,Make this to last of your joining preferences.You will be deadlocked in the bond think twice before Join.

Software Engineer Interview Questions & Answers

Maveric Systems user image Anonymous

posted on 15 Nov 2019

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic Java questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Had appeared for Java developer role, basic Java questions were asked.

Software Engineer Interview Questions & Answers

Newgen Software Technologies user image Anonymous

posted on 3 Mar 2022

I applied via Campus Placement and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was easy with basic ques and then pymetrics tesy

Round 2 - Coding Test 

Coding test had basic questions on Java core

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare theoritical concept of SQL and Java well

Software Engineer Interview Questions & Answers

Newgen Software Technologies user image Anonymous

posted on 20 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions on Java. Spring MVC flow, collections, projects that you've worked on
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a easy discussion. Just portray your strong points and just indirectly force them to ask you're question related to the same.

Software Engineer Interview Questions & Answers

Mastek user image Anonymous

posted on 15 Sep 2021

Interview Questionnaire 

1 Question

  • Q1. Technical & Functional
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on Java/J2EE

Software Engineer Interview Questions & Answers

Mastek user image Harshal Sudhakar Patil

posted on 15 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - Coding Test 

Swap 2 number without using 3rd variable

Round 2 - Coding Test 

Based on problem solving

Round 3 - HR 

(1 Question)

  • Q1. Discuss polices of companies and salary
    • Add your answer
More about working at Softenger
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#12 Best Small Company - 2021

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#2 Best Small IT/ITES Company - 2021

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Softenger Interview FAQs

How many rounds are there in Softenger Service Desk Engineer interview for experienced candidates?
Softenger interview process for experienced candidates usually has 4 rounds. The most common rounds in the Softenger interview process for experienced candidates are Resume Shortlist, One-on-one Round and Technical.
How to prepare for Softenger Service Desk Engineer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Softenger. The most common topics and skills that interviewers at Softenger expect are Service Desk, Active Directory, Customer Service, Windows and Android.

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Softenger Service Desk Engineer Salary
based on 4 salaries
₹2.5 L/yr - ₹3.5 L/yr
8% less than the average Service Desk Engineer Salary in India
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Softenger Service Desk Engineer Reviews and Ratings

based on 1 review

5.0/5

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Service Desk Engineer Jobs at Softenger
Service Desk Engineer

Mumbai

2-5 Yrs

Not Disclosed

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