Smile Foundation Supervising Officer Interview Questions and Answers

Q1. You fresher or experience
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Q1. Why. To attempt job
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Q2. How to face customer
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Facing customers involves active listening, empathy, problem-solving, and effective communication.
• Listen actively to understand customer needs and concerns.

• Show empathy and understanding towards customers' situations.

• Offer solutions and options to resolve customer issues.

• Communicate clearly and effectively to ensure customer satisfaction.

• Maintain a positive attitude and remain calm, even in challenging situations.
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Q3. What a customer support
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Customer support is the assistance provided to customers before, during, and after a purchase.
• Customer support involves addressing customer inquiries, issues, and complaints.

• It includes providing product information, troubleshooting, and resolving problems.

• Examples of customer support channels include phone, email, live chat, and social media.

• Good customer support leads to customer satisfaction and loyalty.
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Q4. How to growth company
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Company growth can be achieved through strategic planning, innovation, market expansion, and effective leadership.
• Develop a clear growth strategy with specific goals and milestones

• Invest in research and development to innovate and stay ahead of competitors

• Expand into new markets or diversify product offerings to reach new customers

• Hire and retain top talent, and provide opportunities for professional development

• Establi...read more
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Q1. Selfintroduction
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