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Shoppers Stop Assistant Department Manager Interview Questions and Answers

Updated 19 Jun 2022

Shoppers Stop Assistant Department Manager Interview Experiences

1 interview found

I applied via Company Website and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. So Please tell me your self introduction
  • Ans. 

    I am an experienced professional with a strong background in management and leadership.

    • Over 5 years of experience in management roles

    • Proven track record of successfully leading teams and achieving targets

    • Strong communication and interpersonal skills

    • Excellent problem-solving and decision-making abilities

    • Proficient in project management and strategic planning

    • Ability to adapt to changing environments and handle multiple t...

  • Answered by AI
  • Q2. What is the customer service in retail
  • Ans. 

    Customer service in retail refers to the assistance and support provided to customers during their shopping experience.

    • Customer service in retail involves helping customers find products and answering their questions.

    • It includes providing a friendly and welcoming atmosphere for customers.

    • Retail customer service also involves resolving customer complaints and issues.

    • Assisting customers with returns, exchanges, and refun...

  • Answered by AI
  • Q3. What is the SOP and SDP
  • Ans. 

    SOP stands for Standard Operating Procedure and SDP stands for Standard Development Process.

    • SOP is a set of step-by-step instructions that outline how to perform a particular task or process.

    • SDP is a set of guidelines and procedures that define how software development projects should be executed.

    • SOP ensures consistency, efficiency, and quality in performing tasks.

    • SDP ensures a systematic and structured approach to sof...

  • Answered by AI
  • Q4. So Ajay what is average bill value
  • Ans. 

    The average bill value is the average amount spent by customers on their purchases.

    • The average bill value can be calculated by dividing the total sales revenue by the number of transactions.

    • For example, if the total sales revenue is $10,000 and there were 500 transactions, the average bill value would be $20.

    • It is important to track the average bill value to understand customer spending patterns and make informed busin

  • Answered by AI
  • Q5. Most important in your behaviour in retail sop according
  • Ans. 

    The most important behavior in retail SOP is maintaining a customer-centric approach.

    • Providing excellent customer service

    • Being attentive and responsive to customer needs

    • Maintaining a positive and friendly attitude

    • Following standard operating procedures

    • Ensuring product knowledge and accurate information

    • Handling customer complaints and resolving issues effectively

    • Maintaining a clean and organized store environment

    • Working...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good behaviour that's most important part off retail

Skills evaluated in this interview

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About profit and loss
  • Q2. Training modules
  • Q3. Quality of leaders

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with fully confident.

I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Final Interview 

(2 Questions)

  • Q1. Introduce Your self, About My MBA Specialization. My specialization is Business Analytics and Marketing. But Dmart is all about Retail. Then they have asked me why you selected our company..
  • Q2. About Dmart. Then About Retail Sector, Reasons behind applying in Dmart. They just see how confident you are..

Interview Preparation Tips

Topics to prepare for DMart Department Manager interview:
  • About Retail Sector
  • Company Profile
Interview preparation tips for other job seekers - Always trust on yourself..and be confident. I just learned to how to lead a team and what to do for smoothing of operation in retail.. Also increases Patience level if your are working in Such people and process oriented company.. Customer handling, how to satisfy them with our services this is all backbone of any companies success and growth. So always stay focus and work hard towards companies growth then automatically you will also grow.

I applied via Referral and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About store P&L, previous company profile, personal information

Interview Preparation Tips

Interview preparation tips for other job seekers - Its easy one

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself
  • Q2. What is the size of your current store
  • Ans. 

    The size of my current store is approximately 10,000 square feet.

    • The store has a sales floor of 8,000 square feet.

    • The remaining space is used for storage and office areas.

    • We carry a wide variety of products, including clothing, electronics, and home goods.

    • The store is located in a busy shopping center with ample parking.

    • We typically have 10-15 employees working at any given time.

  • Answered by AI
  • Q3. How many people work under you
Round 2 - One-on-one 

(2 Questions)

  • Q1. Which brand sells better Apple or Samsung in Mobiles
  • Ans. 

    Apple sells better than Samsung in mobiles.

    • Apple has a loyal customer base and a strong brand image.

    • Samsung faces tough competition from other Android phone manufacturers.

    • Apple's iPhone sales consistently outperform Samsung's Galaxy sales.

    • Apple's premium pricing strategy also contributes to higher sales revenue.

  • Answered by AI
  • Q2. Which Size Tv gives maximum revenue
  • Ans. 

    The size of TV that gives maximum revenue depends on the target audience and the store's location.

    • The size of TV that gives maximum revenue may vary depending on the target audience. For example, a store located in a college town may sell more smaller TVs to students living in dorms.

    • The store's location can also play a role in determining the size of TV that gives maximum revenue. For example, a store located in a weal...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your cool while giving answers, they can ask anything related to the store including product range, margin or Store P&L.

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About your experience
Round 3 - One-on-one 

(1 Question)

  • Q1. About your profile kra and kpi

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident & calam.
Preperation is must

I applied via Approached by Company and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Normally General knowledge

Round 3 - HR 

(1 Question)

  • Q1. Experience & expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Without any hesitate give your best without any fear.

I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. I'm interested job reliance group
  • Q2. Pls sir i job important
  • Q3. I agree your review mee
  • Q4. I don't

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is a important

I appeared for an interview before Feb 2016.

Interview Questionnaire 

1 Question

  • Q1. MANY JOB RETALTED QUESTION & SALARY EXPECTIONS

Interview Preparation Tips

Round: Resume Shortlist
Experience: CONSULTANT CALLING & SENDING RESUME AFTER DISCUSSION

Round: Technical Interview
Experience: MANY QUESTION SITUITION BASED & FAMILY BASED

I applied via Walk-in and was interviewed in Nov 2018. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self
  • Ans. 

    Experienced department manager with a proven track record of leading teams to success.

    • Over 5 years of experience in department management

    • Strong leadership and communication skills

    • Ability to motivate and inspire team members

    • Track record of meeting and exceeding department goals

    • Experience in budget management and strategic planning

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lassted for about 1 hour 10 minutes.

Shoppers Stop Interview FAQs

How many rounds are there in Shoppers Stop Assistant Department Manager interview?
Shoppers Stop interview process usually has 1 rounds. The most common rounds in the Shoppers Stop interview process are HR.
What are the top questions asked in Shoppers Stop Assistant Department Manager interview?

Some of the top questions asked at the Shoppers Stop Assistant Department Manager interview -

  1. What is the customer service in ret...read more
  2. So Ajay what is average bill va...read more
  3. What is the SOP and ...read more

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Shoppers Stop Assistant Department Manager Reviews and Ratings

based on 5 reviews

4.3/5

Rating in categories

4.3

Skill development

4.5

Work-life balance

4.0

Salary

4.6

Job security

4.3

Company culture

3.7

Promotions

4.5

Work satisfaction

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