Shiksha.com Training Manager Interview Questions and Answers

Dealing with a difficult client who was unhappy with our product

• Client expressed dissatisfaction with product

• Listened to client's concerns and empathized with their situation

• Offered solutions to address client's issues

• Followed up with client to ensure satisfaction

My plan for intervention is to assess the current sales training program, identify areas for improvement, develop a comprehensive training plan, and implement it with ongoing evaluation and feedback.

• Assess the current sales training program to identify strengths and weaknesses

• Conduct surveys or interviews with sales team members to gather feedback on the effectiveness of the current training

• Analyze sales performance da...read more