Shark Global Services Senior Vice President Interview Questions and Answers

To address the issue of declining EBITA and store conversion, focus on improving basic operations and key performance indicators (KPIs).

• Ensure basic operations are running smoothly

• Identify and address any issues affecting store conversion

• Improve IPCm (Items Per Customer) and ATS (Average Transaction Size)

• Prioritize staff training and development

• Motivate and engage the team to enhance performance

• Implement strategies to ...read more

My design process involves thorough research, ideation, prototyping, testing, and iteration.

• I start by researching the problem and the target audience.

• Then I brainstorm and ideate potential solutions.

• Next, I create prototypes to test and gather feedback.

• Based on the feedback, I iterate and refine the design.

• Finally, I deliver the final product or design solution.

Controllable expenses can be managed by monitoring and optimizing costs.

• Regularly review expenses and identify areas where costs can be reduced without affecting quality or service.

• Negotiate with suppliers to get better deals and discounts.

• Train employees to be mindful of expenses and encourage them to suggest cost-saving measures.

• Implement energy-efficient practices to reduce utility bills.

• Track expenses and adjust bu...read more

Creating a store walk-in involves strategic planning and execution to attract customers and increase foot traffic.

• Ensure the store is visually appealing and well-maintained

• Offer promotions and discounts to entice customers

• Host events or workshops to draw in potential customers

• Utilize social media and advertising to increase awareness

• Train staff to provide excellent customer service and create a welcoming atmosphere