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ServiceNow Business Analyst Interview Questions and Answers

Updated 30 Apr 2022

ServiceNow Business Analyst Interview Experiences

1 interview found

Business Analyst Interview Questions & Answers

user image Anonymous

posted on 30 Apr 2022

I applied via LinkedIn and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Questions on basic to advanced SQL, Advanced Excel, Power BI. 1) Difference between UNION and UNION ALL 2) Difference between COUNT and COUNTA 3) Scenario based SQL query questions on windows functions (ra...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - SQL questions will not be so easy, at the same time not so tough. Critical thinking will play vital role.

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Business Analyst Interview Questions & Answers

Globant user image Anonymous

posted on 1 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Basic introduction plus reason for job change
    • Add your answer
  • Q2. Case Study about BA approach to given problem. "Client wants to build a mobile app. Suggest your approach"
    • Add your answer
  • Q3. What are key documents you have prepared throughout the SDLC of a project
  • Ans. 

    Key documents in SDLC include BRD, FRD, SRS, test cases, user manuals, and project plan.

    • Business Requirements Document (BRD) outlines the business problem and proposed solution

    • Functional Requirements Document (FRD) details the functional specifications of the system

    • Software Requirements Specification (SRS) defines the software requirements for the project

    • Test cases document outlines the test scenarios and expected resu...

    • Answered by AI
    Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Assume you want to create go to market strategy for an app to be released in Dubai given that it is already established and successful in US.
  • Ans. 

    To create a go-to-market strategy for an app in Dubai, analyze the local market, competition, cultural differences, and adjust marketing tactics accordingly.

    • Conduct market research in Dubai to understand the target audience, competition, and market trends.

    • Adapt the app to cater to the preferences and needs of the Dubai market.

    • Localize the app content, language, and features to resonate with the Dubai audience.

    • Identify ...

    • Answered by AI
    Add your answer
  • Q2. Assume you have been sent to 90's with knowledge you have today. What would you suggest a client who want to build a website for his physical product.
  • Ans. 

    I would suggest using a user-friendly design, implementing SEO strategies, and utilizing social media for marketing.

    • Focus on user-friendly design to enhance user experience

    • Implement SEO strategies to improve search engine visibility

    • Utilize social media for marketing and promotion

    • Consider implementing an online store for direct sales

    • Collect customer data for targeted marketing campaigns

    • Answered by AI
    Add your answer
Round 3 - Team Fitment 

(2 Questions)

  • Q1. How do you approach product discovery?
  • Ans. 

    I approach product discovery by conducting market research, gathering user feedback, analyzing data, and collaborating with cross-functional teams.

    • Conduct market research to understand industry trends and competitors

    • Gather user feedback through surveys, interviews, and usability testing

    • Analyze data from user interactions, A/B testing, and product metrics

    • Collaborate with cross-functional teams including designers, devel...

    • Answered by AI
    Add your answer
  • Q2. What are key aspects of product discovery and how would you apply it for a social media app.
  • Ans. 

    Key aspects of product discovery involve understanding user needs, market research, prototyping, and testing.

    • Conduct user research to understand the needs and preferences of social media app users.

    • Analyze market trends and competitor offerings to identify gaps and opportunities.

    • Create prototypes to visualize the app's features and gather feedback from stakeholders.

    • Test the prototypes with target users to validate assum...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Globant Business Analyst interview:
  • Documentation
  • Business Analysis
  • Strategic Planning
  • Agile Methodology
Interview preparation tips for other job seekers - Have a complete introduction starting from present, past and future. Be prepared for writing usecases, user stories, etc. Be confident in the answers. Good luck :)

Business Analyst Interview Questions & Answers

Red Hat user image Anonymous

posted on 29 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. How many iphone users are there in Hyderabad.
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Prepare a BRD and presentation.
    • Add your answer

Business Analyst Interview Questions & Answers

Thomson Reuters user image Anonymous

posted on 10 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Indeed and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How to you manage team conflicts
  • Ans. 

    I address team conflicts by promoting open communication, active listening, and facilitating constructive discussions.

    • Encourage open communication among team members to address conflicts early on

    • Practice active listening to understand all perspectives and concerns

    • Facilitate constructive discussions to find mutually beneficial solutions

    • Implement team-building activities to improve relationships and prevent conflicts

    • Seek...

    • Answered by AI
    Add your answer
  • Q2. How many members in your team
  • Ans. 

    There are 7 members in my team.

    • Our team consists of 3 business analysts, 2 data analysts, and 2 project managers.

    • Each member has a specific role and responsibilities within the team.

    • We work collaboratively to analyze business requirements and provide data-driven insights.

    • Answered by AI
    Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Elevator pitch case study
    • Add your answer
  • Q2. Are you willing to move to hyderabad
  • Ans. 

    Yes, I am willing to relocate to Hyderabad for the right opportunity.

    • I am open to relocating for the right job opportunity

    • I have researched about Hyderabad and am comfortable with the idea of living there

    • I am excited about the prospect of working in a new city

    • Answered by AI
    Add your answer

Business Analyst Interview Questions & Answers

Oracle Cerner user image Anonymous

posted on 19 Jul 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Clear and general to the point questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic why you are leaving your previous job
    • Add your answer
  • Q2. What are you looking for
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Salary expectation
    • Add your answer
  • Q2. Basic about your background details earlier experience
    • Add your answer

Business Analyst Interview Questions & Answers

VMware Software user image Perumal Raj

posted on 10 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Excel questions
    • Add your answer
  • Q2. Vlookup question
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
    • Add your answer
  • Q2. Conflict management questions
    • Add your answer

Business Analyst Interview Questions & Answers

Infor Global Solution user image Anonymous

posted on 17 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Work experience and basic introduction questions.
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Business analyst related questions.
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. HR round about basic introduction.
    • Add your answer

Business Analyst Interview Questions & Answers

Amadeus user image Anonymous

posted on 13 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. SQL and business Analyst questions
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Situation based questions SQL
    • Add your answer

Business Analyst Interview Questions & Answers

Wolters Kluwer user image Anonymous

posted on 24 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. BRD, FRD, JIRA, SAP BO
    • Add your answer
  • Q2. Question related to past exp.
    • Add your answer

Business Analyst Interview Questions & Answers

NCR Voyix user image Anonymous

posted on 14 Aug 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Based on profile applied for
    • Add your answer
  • Q2. Brd frd srs document related
    • Add your answer
  • Q3. Dashboard tools related
    • Add your answer
  • Q4. Gap analysis , raci matrix
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion and leaves discussion
    • Add your answer
More about working at ServiceNow

ServiceNow Interview FAQs

How many rounds are there in ServiceNow Business Analyst interview?
ServiceNow interview process usually has 1 rounds. The most common rounds in the ServiceNow interview process are Technical.
How to prepare for ServiceNow Business Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Sales Operations, Forecasting, Licensing, Business Analysis and Analytical.

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₹12.5 L/yr - ₹24 L/yr
78% more than the average Business Analyst Salary in India
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