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Service Care Operations Associate Interview Questions and Answers

Updated 23 Apr 2022

Service Care Operations Associate Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Kindly concentrate with the basics, TDS concepts, provision concepts, Insurance concepts, BRS

Round 2 - One-on-one 

(1 Question)

  • Q1. Kindly be confident and get basic knowledge of what is account's what is sales and purchase, debit note credit note, TDS section and percentage

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and face the interviewer. Get basic knowledge of accounts and tds

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Shine and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Your strength and weakness
  • Q3. Why do you want to join this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well with confidence and crack the interview

I applied via Referral

Interview Questionnaire 

5 Questions

  • Q1. 1.Tell me about your self?
  • Q2. Account related questions
  • Q3. Why you want to join this company
  • Q4. You have to work overtime
  • Q5. In night shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall very simple question were asked and there will be typing test before interview
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Typing Test 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Discussion about workd & salary structure

Interview Preparation Tips

Interview preparation tips for other job seekers - Typing speed test
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. This is a very basic question by HR about self introduction
  • Q2. Can you relocate if not within 30 km?
  • Ans. 

    Yes, I am willing to relocate for the position if necessary.

    • I am open to relocating for the right opportunity

    • I have relocated for previous roles and am comfortable with the process

    • I understand the importance of being flexible and adaptable in a new location

  • Answered by AI
  • Q3. Do you read Hindi language?
Round 3 - Behavioral 

(2 Questions)

  • Q1. How's your expectations salary?
  • Q2. Are you comfortable with night shift?

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not have to worry just chill friends. Easy interview process

I applied via Walk-in and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. 1. Are you comfortable with rotational shifts.
  • Q2. 2. Give a personal self introduction.
  • Q3. 3. How will you manage work load under pressure.
  • Q4. 4. Will you be able to do night shift. This particular question is for males only.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple to interview. Don't be too overconfident or oversmart in front of the panelists you face during interviews. Share your views very logically so that the panelist can understand your words.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Discrbe your self
  • Ans. 

    I am a dedicated and detail-oriented professional with a strong work ethic and excellent communication skills.

    • Dedicated and hardworking

    • Detail-oriented

    • Strong communication skills

  • Answered by AI
  • Q2. About experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I appeared for an interview before Feb 2024.

Round 1 - Group Discussion 

General knowledge. Personal experience.

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. What are defiirent between pesticides and insecticides.
  • Ans. 

    Pesticides are chemicals used to control a wide range of pests, while insecticides specifically target insects.

    • Pesticides are a broader category that includes insecticides, herbicides, fungicides, etc.

    • Insecticides specifically target insects and are a type of pesticide.

    • Examples of insecticides include pyrethroids, neonicotinoids, and organophosphates.

  • Answered by AI
  • Q2. What are metamorphosis.
  • Ans. 

    Metamorphosis is a biological process in which an organism undergoes a complete change in form and structure during its life cycle.

    • Metamorphosis is commonly seen in insects, amphibians, and some fish.

    • It involves distinct stages such as egg, larva, pupa, and adult.

    • During metamorphosis, the organism undergoes significant physical changes to adapt to different environments.

    • Examples include the transformation of a caterpil

  • Answered by AI
  • Q3. How to contribute in productivity increasing.
  • Ans. 

    To contribute in increasing productivity, one can streamline processes, set clear goals, provide training, and encourage teamwork.

    • Streamline processes to eliminate inefficiencies and bottlenecks

    • Set clear and achievable goals to keep employees focused and motivated

    • Provide training and development opportunities to enhance skills and knowledge

    • Encourage teamwork and collaboration to leverage collective strengths

    • Implement t...

  • Answered by AI
  • Q4. What are pesti.
  • Ans. 

    Pesti are harmful organisms that can cause damage to crops, livestock, and property.

    • Pesti include insects, rodents, birds, and other animals that can negatively impact agriculture and human health.

    • They can spread diseases, destroy crops, contaminate food, and damage structures.

    • Examples of pesti include rats infesting a warehouse, insects destroying a farmer's crops, and birds causing damage to buildings.

    • Pesti control m...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Believe yourself and to be confident.

I appeared for an interview before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to change job?
  • Ans. 

    Seeking new challenges and growth opportunities in a dynamic environment.

    • Looking for new challenges and opportunities for growth

    • Interested in working in a more dynamic environment

    • Seeking a change to further develop my skills and experience

  • Answered by AI
  • Q2. Knowledge on machinery

Interview Preparation Tips

Round: Resume Shortlist
Experience: About roles and responsibilities

Round: Group Discussion
Experience: Duties and performance
Duration: 30 minutes

Round: HR Interview
Experience: For further growth

Round: Technical Interview
Experience: Good performance

Service Care Interview FAQs

How many rounds are there in Service Care Operations Associate interview?
Service Care interview process usually has 2 rounds. The most common rounds in the Service Care interview process are Aptitude Test and One-on-one Round.

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Service Care Operations Associate Salary
based on 5 salaries
₹1.8 L/yr - ₹2.4 L/yr
46% less than the average Operations Associate Salary in India
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Service Care Operations Associate Reviews and Ratings

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4.0

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4.0

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