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Sekel Technologies
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Sekel Technologies Customer Success Manager Interview Questions and Answers
Sekel Technologies Customer Success Manager Interview Experiences
1 interview found
Anonymous
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I applied via Approached by Company and was interviewed before Jun 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Could you give a brief background about yourself, your professional experience and personal life?
- Q2. What do you know about the role that you have applied for? Why do you think you would be a fir for the role?
Interview Preparation Tips
1 The role that your applying for
2 The company
Try and correlate your experience to the requirements of the role that your applying for.
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I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me about yourself
- Q2. Explain one of your recent projects
- Q3. Tell me one risk that ypu handled recently
- Q4. Difference between risk and challenge
- Ans.
Risk is a potential negative outcome while challenge is an opportunity for growth.
Risk is something that may cause harm or loss while challenge is a task that requires effort and skill.
Risk is often associated with uncertainty and unpredictability while challenge is a known obstacle that can be overcome.
Risk can have a negative impact on a project or organization while challenge can lead to personal or professional gro...
- Q5. Project is not progressing well what will be your action as project manager
- Ans.
Identify the root cause, re-evaluate the project plan, and communicate with stakeholders.
Conduct a thorough analysis to identify the root cause of the issue
Re-evaluate the project plan and make necessary adjustments
Communicate with stakeholders to keep them informed and get their input
Implement corrective actions and monitor progress closely
Consider bringing in additional resources or expertise if needed
(3 Questions)
- Q1. Why do you want to join HCL
- Q2. What are the tasks and roles as resposibilities you play day in day out as project manager
- Q3. Do you do budgeting as well
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. My backgrounds Photogrammetry
I applied via Walk-in and was interviewed in Jun 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Intro, about last birthday
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jul 2021. There was 1 interview round.
(1 Question)
- Q1. PF/ESIC/ Income Tax/ TDS return filing process
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.
(1 Question)
- Q1. My round 1 was with the delivery head, about an hour long. It was mostly situational questions, what-if types of analysis, personal traits, fitment judgement.
(1 Question)
- Q1. One of the senior members in the team took round 2. They were trying to fit me into a project that had client interaction regularly. I was asked MSD bases technical questions, behavioural, presentation abi...
(3 Questions)
- Q1. Tell me about yourself.
- Q2. What is your family background?
- Q3. What are your salary expectations?
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.
(4 Questions)
- Q1. Technical question related to technologies
- Q2. Technical question related to technology
- Q3. Technical proficiency
- Q4. Technology proficiency and adaptability
(4 Questions)
- Q1. Technology related questions
- Q2. Attitude and technology proficiency
- Q3. Technology related question
- Q4. Technical questions related to thing we have worked
Interview Preparation Tips
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Difference between Waterfall and Agile methodology
- Ans.
Waterfall is a linear approach to project management while Agile is iterative and flexible.
Waterfall follows a sequential process while Agile is iterative.
Waterfall requires detailed planning upfront while Agile allows for changes throughout the project.
Waterfall is best suited for projects with well-defined requirements while Agile is better for projects with evolving requirements.
Waterfall is more rigid while Agile i...
- Q2. What if customer adds more scope in a Fixed Price project
- Ans.
In a Fixed Price project, if the customer adds more scope, the project manager needs to assess the impact and negotiate a change order.
Assess the impact of the added scope on the project timeline, budget, and resources.
Negotiate a change order with the customer to account for the added scope.
Ensure that the change order is documented and signed off by both parties before proceeding with the additional work.
Communicate ...
- Q3. As a SM and Project Manager we have to negotiate and make the client pays for the change
Interview Preparation Tips
Skills evaluated in this interview
Interview Questionnaire
2 Questions
- Q1. How to management risk in the project
- Ans.
Risk management in a project involves identifying, assessing, and mitigating potential risks.
Identify potential risks and their impact on the project
Assess the likelihood and severity of each risk
Develop a plan to mitigate or avoid each risk
Monitor and review risks throughout the project
Communicate risks and mitigation plans to stakeholders
- Q2. Master data management, Resource attrition
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Explain about the process knowledge
- Ans.
Process knowledge refers to understanding the steps involved in a particular process.
It involves knowing the sequence of steps in a process
It includes knowledge of the inputs, outputs, and resources required for the process
It helps in identifying areas for improvement and optimizing the process
Example: A software developer should have process knowledge of software development lifecycle
- Q2. Do you have people management experience
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Sekel Technologies Customer Success Manager Interview Process
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