Scom Technologies Network Planning Engineer Interview Questions and Answers

Q1. Software related
Ans. 
Company new software installation and new apps Activity in admin login and billing test check
Answered Anonymously
Add your answer
Q2. OS and Inventory related
Ans. 
New system company OS Installation and PC Ghosting and SCCM Done and antivirus software installation
Answered Anonymously
Add your answer

Q1. Network related
Ans. 
Switch and Access Point Congratulations and System assigned IP Address admin login
Answered Anonymously
Add your answer
Q2. Hardware related
Add your answer

Daily group discussion

Q1. Discuss with company format
Add your answer
Q2. Discuss with salary related
Add your answer

Q1. Tell me about yourself.
Ans. 
I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.
• Over 5 years of experience in providing desktop support to end users

• Proficient in diagnosing and resolving hardware and software issues

• Skilled in setting up and configuring desktops, laptops, and peripherals

• Excellent customer service and communication skills

• Certified in CompTIA A+ and Mic...read more
Answered by AI
Add your answer
Q2. What is your salary expectation?
Add your answer

Q1. What is dora process.
Ans. 
The DORA process stands for Discover, Offer, Request, and Acknowledge. It is a method used in DHCP to assign IP addresses to devices.
• Discover: Device sends a broadcast message to discover DHCP servers on the network

• Offer: DHCP server responds with an IP address offer to the device

• Request: Device requests the offered IP address from the DHCP server

• Acknowledge: DHCP server acknowledges the request and assigns the IP addr
Answered by AI
Add your answer
Q2. What is incident and service request?
Ans. 
An incident is an unplanned interruption to an IT service or reduction in the quality of an IT service. A service request is a formal request from a user for something to be provided.
• An incident is a disruption to normal operation that requires immediate attention to restore service.

• A service request is a formal request from a user for information, advice, a standard change, or access to a service.

• Examples: Incident -
Answered by AI
Add your answer
Q3. Which outlook file is responsible for taking backup?
Ans. 
The outlook file responsible for taking backup is the PST file.
• PST file stores emails, contacts, calendar events, and other data in Outlook.

• Users can manually backup their PST file by exporting it from Outlook.

• Third-party backup software can also be used to automatically backup the PST file.
Answered by AI
Add your answer
Q4. What is port number of SMTP/POP/IMAP?
Ans. 
SMTP - 25, POP - 110, IMAP - 143
• SMTP uses port 25 for sending emails

• POP uses port 110 for receiving emails

• IMAP uses port 143 for accessing emails
Answered by AI
Add your answer

There was a aptitude test for 1 hr.

Q1. Doora process, DSCP Process
Add your answer
Q2. IPV4, NETWORK, ITIL , BLACK SCREEN OF DEATH
Add your answer

Q1. Introduction,skills,previous experince,questions you applied for the respective post
Add your answer

Q1. Deep about skills ,projects,programming language questions,random questions,
Add your answer

Q1. I was the last round asked questions on the salary discussion,overview of job work ,why u chnged from previous conpany to this or if you move from Non - IT background to IT background
Add your answer

Q1. What is OS What is pst and ost What is outlook What is group policy What is AD What is users Whai is OU
Ans. 
OS stands for Operating System, which is the software that manages computer hardware and software resources.
• OS is the foundation of a computer system, providing a user-friendly interface and managing tasks and resources.

• Examples of popular operating systems include Windows, macOS, and Linux.
Answered by AI
Add your answer

Q1. Related to IP And they will ask you about laptop hardware And about you self And why you want to change you before company
Add your answer

Q1. Self introduction
Add your answer

Q1. Troubleshooting steps for APIPA
Ans. 
APIPA stands for Automatic Private IP Addressing. It is a feature in Windows that allows a computer to automatically assign itself an IP address when a DHCP server is not available.
• Check if the computer has an IP address in the range of 169.254.0.1 to 169.254.255.254

• Verify if the computer is unable to obtain an IP address from a DHCP server

• Ensure that the network cable is properly connected and the DHCP server is funct...read more
Answered by AI
Add your answer