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SBI General Insurance Customer Service Executive Interview Questions and Answers for Experienced

Updated 7 Sep 2021

SBI General Insurance Customer Service Executive Interview Experiences for Experienced

1 interview found

I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About myself , regarding experience,how familiar with operational work,

Interview Preparation Tips

Interview preparation tips for other job seekers - HR team is best and even team heads !

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Questions about insurance

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Normal questions about my previous work profile and explained about work here

Interview Preparation Tips

Interview preparation tips for other job seekers - Be open and feel comfortable

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. General Questions Asked from CV
Round 3 - Aptitude Test 

General Questions Asked

Round 4 - HR 

(1 Question)

  • Q1. About salary discussion and documents

Interview Preparation Tips

Interview preparation tips for other job seekers - HDFC Life is a very good company to work. Environment is good, Management is good, Good Work Culture.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. General questions
  • Q2. Question on KPI
Round 2 - Technical 

(2 Questions)

  • Q1. With ZM question answer on deep knowledge
  • Q2. Investigation on word to word

Interview Preparation Tips

Interview preparation tips for other job seekers - ZM don't know how to talk or treat with person.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

GD round was conducted by HR and given a topic to debate by the student and discussed the topic by each other with both team members

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. Good afternoon Sir I’m Debakar Hajong I belong from Meghalaya and I did my graduation in Bachelor of Arts from sankardev college Shillong after that I thought to change the course into a management field so I decided to choose a MBA because it’s has a big opportunity to work with professional companies
  • Answered Anonymously
  • Q2. HR was asked me the question about how many times insurance do you know
  • Ans. As per as my knowledge there are many types of insurance like Life insurance death insurance, Accident insurance , vehicle insurance etc
  • Answered Anonymously
  • Q3. About family background

Interview Preparation Tips

Interview preparation tips for other job seekers - This tips for the job seekers is prepared the basic question like Tell me about yourself this most important question asked by interviewer to know exactly about candidates how much he/she can explain about yourself if you can prepare very well and try to attract by your saying will be easy for you
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic questions about yourself and previous job role
Round 3 - One-on-one 

(1 Question)

  • Q1. About yourself About Previous organisation job role Projects worked on and output of the same MS office applications related knowledge test specifically (Ms-Excel)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well versed with job role you are applying for as all the questions will be related it
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
  • Q1. Why do you want to join BALIC?
  • Q2. What do you know about Bajaj Allianz Life Insurance Co.
  • Ans. 

    Bajaj Allianz Life Insurance Co. is a leading private life insurer in India, offering a range of insurance and investment products.

    • Founded in 2001, Bajaj Allianz is a joint venture between Bajaj Finserv and Allianz SE.

    • Offers a diverse portfolio including term plans, ULIPs, and retirement solutions.

    • Known for its customer-centric approach, with a strong emphasis on digital services.

    • Has received several awards for excelle...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Business development for Promote to Next Digital All India in Area Services To Customers B2C
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Wat is your salary expectation
Round 2 - One-on-one 

(2 Questions)

  • Q1. Salary expectation
  • Q2. General questions

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SBI General Insurance Customer Service Executive Salary
based on 132 salaries
₹1.5 L/yr - ₹4.2 L/yr
At par with the average Customer Service Executive Salary in India
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SBI General Insurance Customer Service Executive Reviews and Ratings

based on 32 reviews

3.9/5

Rating in categories

3.8

Skill development

3.5

Work-life balance

3.7

Salary

3.8

Job security

3.7

Company culture

3.4

Promotions

3.9

Work satisfaction

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