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Sandha & Company Customer Support Associate Interview Questions and Answers

Updated 18 Oct 2023

Sandha & Company Customer Support Associate Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is BPO? What we hire you?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party provider to handle specific business processes.

    • BPO is a practice where a company hires another company to perform specific tasks or processes on their behalf.

    • Common BPO services include customer support, technical support, data entry, and back-office operations.

    • Companies often outsource these tasks to BPO providers to save costs, improve...

  • Answered by AI
Round 2 - Training 

(1 Question)

  • Q1. What is JVVNL Process?
  • Ans. 

    JVVNL Process refers to the process followed by Jaipur Vidyut Vitran Nigam Limited for providing electricity services in Jaipur.

    • JVVNL is responsible for distribution and supply of electricity in Jaipur.

    • The process includes billing, meter reading, and handling customer complaints.

    • JVVNL also conducts regular maintenance and upgrades of the electricity infrastructure.

    • Customers can pay their bills online or at designated p...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive, behave as normally and don't be serious

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Took English test , listening writing grammar

Round 2 - Group Discussion 

Conducted group discussion on randomly topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidance make u perfect 😃
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Current working somewhere
  • Q2. Dislike and like about your job profile
Round 3 - Aptitude Test 

Comfortable job work from home or office

Interview Preparation Tips

Interview preparation tips for other job seekers - Be realistic,and confident

I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What work did you did at your last company
  • Q2. Tell them your working process how did you did the work and completing the target

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them everything about your working experience
Interview experience
4
Good
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I was interviewed before Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude tests assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success or failure in specific areas based on their innate characteristics.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Skills based hiring test gorilla
  • Q2. Your are asked to learn more about your field of work

Interview Preparation Tips

Interview preparation tips for other job seekers - Computer operator and customer call centre and field work

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What Is Your Skill And They Ask Last Time Where You Worked How Much You Have Experience In Sales Marketing Who Refers You In Jiomart
  • Q2. First Of All People Who Are Trying To Join Jiomart Please Ask Salary What They Will Give

Interview Preparation Tips

Interview preparation tips for other job seekers - When Going To Interview Please Take All Documents Like Aadhar card , Pancard , Driving Licence , Bank Passbook , 10th And 12th Passing Markscard
Round 1 - Group Discussion 

F2f interview

Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself,Your Qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain your body language,well dressed. better communication

Sandha & Company Interview FAQs

How many rounds are there in Sandha & Company Customer Support Associate interview?
Sandha & Company interview process usually has 3 rounds. The most common rounds in the Sandha & Company interview process are Resume Shortlist and HR.
What are the top questions asked in Sandha & Company Customer Support Associate interview?

Some of the top questions asked at the Sandha & Company Customer Support Associate interview -

  1. What is JVVNL Proce...read more
  2. What is BPO? What we hire y...read more

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based on 1 Sandha & Company interview
Campus Placement
100%
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Low Confidence means the data is based on a small number of responses received from the candidates.

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