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Sandha & Company Customer Support Associate Interview Questions and Answers

Updated 18 Oct 2023

Sandha & Company Customer Support Associate Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is BPO? What we hire you?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party provider to handle specific business processes.

    • BPO is a practice where a company hires another company to perform specific tasks or processes on their behalf.

    • Common BPO services include customer support, technical support, data entry, and back-office operations.

    • Companies often outsource these tasks to BPO providers to save costs, improve...

  • Answered by AI
Round 2 - Training 

(1 Question)

  • Q1. What is JVVNL Process?
  • Ans. 

    JVVNL Process refers to the process followed by Jaipur Vidyut Vitran Nigam Limited for providing electricity services in Jaipur.

    • JVVNL is responsible for distribution and supply of electricity in Jaipur.

    • The process includes billing, meter reading, and handling customer complaints.

    • JVVNL also conducts regular maintenance and upgrades of the electricity infrastructure.

    • Customers can pay their bills online or at designated p...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive, behave as normally and don't be serious

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. They will ask about basic Google and YouTube process

Interview Preparation Tips

Round: Group Discussion
Experience: We have to be good in communication skill .as well as they expect us to be more confidential behaviour

Round: Telephonic client round
Experience: They will ask you behavioural questions simply like spell it name , and process based some questions

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I was interviewed before Nov 2016.

Interview Questionnaire 

2 Questions

  • Q1. Simple question name and all
  • Q2. Why u want to join wipro
  • Ans. 

    I want to join Wipro because of its reputation for innovation and career growth opportunities.

    • Wipro is known for its cutting-edge technology solutions

    • I am impressed by Wipro's commitment to employee development

    • I believe Wipro will provide me with a challenging and rewarding work environment

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: I got selected. And called to the office. For documentation. And then after a day I received one more call from higher authority for another interview. But it was a telephonic one. Next day I received call to come and collect offer letter
Tips: Be confident. Try to be normal. Do not show off much. English communication should be good.

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is Excel what is vlookup what is your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and bold

I applied via Walk-in and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Where you can see next 5 years? And what will be your dream job,

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a typical and managed good

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me u self and role model
  • Q2. Im shalini from warangal, I completed my studies and I am a fresher

Interview Preparation Tips

Interview preparation tips for other job seekers - Interduce my self

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Communication and interpersonal and Team handle qualities

Interview Preparation Tips

Interview preparation tips for other job seekers - Be frank and say loudly what u r going to say be positive

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About my details, are you ok with this job? How many year's you will be here?
  • Ans. I said am ok with the job and i gve commitment for 3years successfully near to three years.
  • Answered by Niveditha P

Interview Preparation Tips

Topics to prepare for Wipro Senior Associate interview:
  • About Hyderabad, Charminar
  • About your first trip
  • Your favourite novel
Interview preparation tips for other job seekers - No need to get tense in the interview. Be confident what you are saying nothing is right or wrong. If you add anything extra in resume they will ask questions about that, so better keep the points what you know.

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. *Introduce yourself *Purpose of working in the Company *Educational Background *Family Background *Goals and Ambition

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and confident about what you speak.

Sandha & Company Interview FAQs

How many rounds are there in Sandha & Company Customer Support Associate interview?
Sandha & Company interview process usually has 3 rounds. The most common rounds in the Sandha & Company interview process are HR and Resume Shortlist.
What are the top questions asked in Sandha & Company Customer Support Associate interview?

Some of the top questions asked at the Sandha & Company Customer Support Associate interview -

  1. What is JVVNL Proce...read more
  2. What is BPO? What we hire y...read more

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Sandha & Company Customer Support Associate Interview Process

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Interview experience

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