Samsara Group Customer Service Executive Interview Questions and Answers

Logical and reasoning

Q1. Above 30wpm required
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Q1. Salary and personal details
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Q1. About work and capabilities checking
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Q1. Last company job profile
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Q2. Why are release this company
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Q3. Where do you live , distance from home to.office
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Incorterms , custom value

They inquired about how to address issues that arise with parcel delivery. If a customer complains to us about their parcel, how should we respond?

Q1. Tell me about yourself.
Ans. 
I am a highly motivated and experienced professional with a strong background in management and leadership.
• Over 5 years of experience in management roles

• Proven track record of successfully leading teams and achieving targets

• Excellent communication and problem-solving skills

• Strong organizational and time management abilities

• Ability to adapt quickly to changing environments

• Example: As a Manager at XYZ Company, I successf...read more
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Q2. Share details of your previous job.
Ans. 
I worked as a Sales Associate at XYZ Retail Store.
• Assisted customers in finding and purchasing products.

• Managed inventory and restocked shelves.

• Handled cash transactions and operated the cash register.

• Provided excellent customer service and resolved any issues or complaints.

• Collaborated with team members to achieve sales targets.

• Trained new employees on store policies and procedures.
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Q3. Why are you looking for a change?
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I am looking for a change to further develop my skills and take on new challenges.
• Seeking new opportunities for growth and advancement

• Interested in expanding my knowledge and experience

• Want to take on more responsibility and leadership roles

• Looking for a company with a strong culture and values

• Desire to work in a different industry or with a different product/service
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Q4. What is your family background?
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My family background is diverse and has shaped me into a well-rounded individual.
• My parents come from different cultural backgrounds, which has exposed me to different traditions and perspectives.

• I have siblings who have pursued various career paths, which has taught me the value of individuality and following one's passion.

• My extended family is spread across different countries, allowing me to appreciate different cul...read more
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Q1. Question's related to product and trade
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Q1. Tell me about yourself
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Q2. Industry related questions
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Q1. How to calculate motor power for conveyor?
Ans. 
Motor power for conveyor can be calculated using the formula P = (T x V)/1000.
• Determine the total weight of the load and the length of the conveyor belt.

• Calculate the total resistance to motion, including frictional resistance and the force required to lift or lower the load.

• Determine the motor speed and calculate the torque required to drive the load.

• Use the formula P = (T x V)/1000 to calculate the motor power.

• Choose...read more
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Q2. Type of material used in conveyor design?
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The type of material used in conveyor design depends on the application and environment.
• Common materials include steel, aluminum, and plastic

• Food-grade conveyors may use materials like stainless steel or FDA-approved plastics

• Conveyors for high-temperature applications may use heat-resistant materials like ceramic or silicone

• Abrasion-resistant materials like rubber or polyurethane may be used for heavy-duty applications

• ...read more
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