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Saint-Gobain
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I applied via Naukri.com and was interviewed before Mar 2022. There were 2 interview rounds.
Listen to the customer, empathize with their situation, and offer a solution to their problem.
Listen actively to the customer's concerns and ask clarifying questions.
Empathize with their frustration and acknowledge their experience.
Offer a solution to their problem, whether it be a repair, replacement, or refund.
Follow up with the customer to ensure their satisfaction with the resolution.
Provide clear and concise commu
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