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SaasAnt Infotech Technical Support Engineer Interview Questions and Answers

Updated 19 Mar 2021

SaasAnt Infotech Technical Support Engineer Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. What is customer support and good customer support?
  • Ans. 

    Customer support is providing assistance and resolving issues for customers.

    • Good customer support involves being responsive and empathetic to customers' needs.

    • It also requires clear communication and timely resolution of issues.

    • Examples of good customer support include personalized interactions, proactive problem-solving, and going above and beyond to exceed expectations.

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Jun 2024. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - HR was rude and the Interviewer was fixated on one topic. He was rejecting candidates left and right.

I applied via LinkedIn and was interviewed in Sep 2022. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and focus on your strength and if you screw up a part don’t feel bad

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 6 interview rounds.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in May 2024. There was 1 interview round.

I appeared for an interview before Dec 2021.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare DS Algo
System design
Keep your code clean while solving problem
Clarify problem
First discuss the solution you are approaching.
Explain with sudo code first once both agree, start coding after that.

What happens when you type www.google.com in web browser
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Skills evaluated in this interview

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SaasAnt Infotech Technical Support Engineer Salary
based on 7 salaries
₹4.4 L/yr - ₹6.2 L/yr
16% more than the average Technical Support Engineer Salary in India
View more details

SaasAnt Infotech Technical Support Engineer Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

4.0

Salary

4.0

Job security

4.0

Company culture

4.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
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