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Saadia India Support Services

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2.5

based on 12 Reviews

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Saadia India Support Services Helpdesk Associate Interview Questions and Answers

Updated 25 Jul 2024

Saadia India Support Services Helpdesk Associate Interview Experiences

1 interview found

Helpdesk Associate Interview Questions & Answers

user image Anonymous

posted on 25 Jul 2024

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. How to troubleshoot mac
  • Ans. 

    To troubleshoot a Mac, start by checking for software updates and restarting the computer. Then, try resetting the PRAM and SMC if needed.

    • Check for software updates and install any available updates

    • Restart the computer to see if the issue resolves itself

    • Reset the PRAM (Parameter RAM) by restarting the Mac and holding down Command + Option + P + R keys until you hear the startup sound twice

    • Reset the SMC (System Manageme...

    • Answered by AI
    Add your answer
  • Q2. What you do when mails are not syncing in outlook
  • Ans. 

    Check internet connection, restart Outlook, check email settings, update Outlook

    • Check internet connection to ensure emails can sync

    • Restart Outlook to refresh the syncing process

    • Check email settings to ensure they are configured correctly

    • Update Outlook to the latest version for any bug fixes

    • Check for any error messages or notifications in Outlook

    • Answered by AI
    Add your answer
  • Q3. Mac Software installation
    • Add your answer
  • Q4. Active directory
    • Add your answer
  • Q5. Windows troubleshhoting
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company its a pathetic company you really dont learn anything after joining in a week they start giving negative feedback even you perform well , and always expect you to do physical work .after 3 weeks they call you separatly and tell you to leave without proper notice period .kindly dont join here in any role such a bad bahaviour from hr and MD .

Skills evaluated in this interview

Top trending discussions

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Interview Tips & Stories
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honestword
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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IT Helpdesk Engineer Interview Questions & Answers

TCS user image Anonymous

posted on 15 Jun 2024

Interview experience
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Difficulty level
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Process Duration
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Result
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Round 1 - Technical 

(2 Questions)

  • Q1. Three questions on python dsa
    • Add your answer
  • Q2. Lonklist, opencvpy
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Interview Preparation Tips

Interview preparation tips for other job seekers - study programming well

IT Helpdesk Executive Interview Questions & Answers

Accenture user image Anonymous

posted on 14 Nov 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Medium level questions

Round 3 - Group Discussion 

To improve communication skills

Interview Preparation Tips

Topics to prepare for Accenture IT Helpdesk Executive interview:
  • To introduce myself

Helpdesk Coordinator Interview Questions & Answers

Wipro user image sannu kumar

posted on 3 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. As a experience what you have done in your previous company tell me about your roles and responsibilities
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They just want to see your confidence and how much you reserch on that position please read the discription carefully and add your relevant skill based on job description

IT Helpdesk Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 25 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Why you want to work with us
    • Add your answer
  • Q2. Tell us about yohr hobbies
    • Add your answer
  • Q3. What is your greatest strength and weakness
    • Add your answer
  • Q4. Tell me about yourself
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. They asked questions about Active Directort, types of VPN, what is a virtual machine etc
    • Add your answer

IT Helpdesk Executive Interview Questions & Answers

Wipro user image Arnab Chakraborty

posted on 7 Mar 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Current topic

Round 3 - Technical 

(1 Question)

  • Q1. What is networking? Role of IT helpdesk?
  • Ans. 

    Networking is the process of connecting devices to share resources and information. IT helpdesk plays a crucial role in maintaining network infrastructure.

    • Networking involves connecting devices to share data and resources

    • IT helpdesk ensures smooth functioning of network infrastructure

    • Helpdesk troubleshoots network issues and resolves them

    • Helpdesk ensures network security and monitors network performance

    • Helpdesk assists...

    • Answered by AI
    Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. SWOT analysis and management skills
    • Add your answer
  • Q2. Why do you want to join?
    • Add your answer
Round 5 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. What are your salary expectations?
    • Add your answer
  • Q5. What are your strengths and weaknesses?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive, confident but not try to be over confident.

Skills evaluated in this interview

Helpdesk Coordinator Interview Questions & Answers

Wipro user image Anonymous

posted on 14 Jan 2022

I applied via Recruitment Consultant and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Regarding about my project
    • Add your answer
  • Q2. And some personal questions
    • Add your answer
  • Q3. They ask questions Regarding about shifts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's normal interview not to worry its super

IT Helpdesk Interview Questions & Answers

HCLTech user image Anonymous

posted on 16 Aug 2022

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

A straightforward technical multiple choice aptitude test ranging from beginner to advanced knowledge. Once You achieve a satisfactory score relative to your sought position, You should be offered a job.

Round 2 - Technical 

(1 Question)

  • Q1. Give us a time when you were challenged and how did You respond ?
  • Ans. I relayed an incident regarding VP executive in which I handled the matter accordingly; a bit of thinking outside the box.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for the interview by thoroughly understanding the position you're applying for as well as the company's history and latest news.

Helpdesk Analyst Interview Questions & Answers

HCLTech user image Anonymous

posted on 6 Jul 2017

I was interviewed in Jul 2017.

Interview Questionnaire 

3 Questions

  • Q1. Ask basics
    • Add your answer
  • Q2. Ask questions for degree stream relevant?
    • Add your answer
  • Q3. Some peoples having practical knowledge, please understand us
    • Add your answer

Interview Preparation Tips

Round: Group Discussion
Duration: 10 minutes

Round: Test
Duration: 30 minutes

Skills: Microsoft Excel Skills, Microelectronics
College Name: Adhiyamaan College of Engineering

Saadia India Support Services Interview FAQs

How many rounds are there in Saadia India Support Services Helpdesk Associate interview?
Saadia India Support Services interview process usually has 1 rounds. The most common rounds in the Saadia India Support Services interview process are Technical.
What are the top questions asked in Saadia India Support Services Helpdesk Associate interview?

Some of the top questions asked at the Saadia India Support Services Helpdesk Associate interview -

  1. What you do when mails are not syncing in outl...read more
  2. How to troubleshoot ...read more
  3. Mac Software installat...read more

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Saadia India Support Services Salaries in India
Senior Manager
3 salaries
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₹20.4 L/yr - ₹24 L/yr

Senior Accountant
3 salaries
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₹12.6 L/yr - ₹15 L/yr

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