Lenskart Interview Questions and Answers

Management involves planning, organizing, leading, and controlling resources to achieve organizational goals.

• Management is the process of coordinating and overseeing the activities of an organization.

• It involves setting goals, making decisions, allocating resources, and monitoring progress.

• Managers are responsible for leading and motivating employees to achieve objectives.

• Effective management requires strong communication, problem-solving, and decision-making skills.

• Examples ...read more

CTC stands for Cost to Company, which includes all the expenses incurred by the company on an employee.

• CTC includes salary, bonuses, benefits, and any other perks provided by the company.

• It is the total amount of money a company spends on an employee in a year.

• CTC may also include expenses like insurance, retirement contributions, and training costs.

• For example, if an employee's salary is $50,000 and the company also provides $10,000 in benefits, the CTC would be $60,000.

Parameters are the measurable factors that define the performance or behavior of a system, process, or activity.

• Parameters help in setting goals and evaluating performance.

• They can include factors such as cost, quality, efficiency, and customer satisfaction.

• For example, in operations management, parameters could be production output, inventory levels, and lead times.

Process is a series of actions or steps taken in order to achieve a particular goal or outcome.

• A process involves a sequence of steps or tasks that are performed in a specific order.

• It is a systematic approach to accomplishing a task or achieving a desired result.

• Processes can be documented and standardized to ensure consistency and efficiency.

• Examples include manufacturing processes, customer service procedures, and project management workflows.

A spin plan is a strategic approach used in sales to address objections and turn them into opportunities.

• Identify potential objections that may arise during the sales process

• Prepare responses to each objection that highlight the benefits of the product or service

• Practice delivering these responses in a confident and persuasive manner

• Tailor responses to address specific concerns of each prospect

• Continuously refine and update spin plan based on feedback and results