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Raksha TPA Customer Service Executive Interview Questions and Answers

Updated 21 Aug 2022

Raksha TPA Customer Service Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What was your previous job profile?

Interview Preparation Tips

Interview preparation tips for other job seekers - Not good experience, the HR came late and very rude in interaction. not safe for women.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What was previous experience with amazon ?
  • Q2. Some situation based questions ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was relatively easy although process is quite time consuming. Had client round also

Interview Questionnaire 

7 Questions

  • Q1. Introduce me yourself
  • Q2. Why there is long gap in your job please explain?
  • Q3. Why I should hire you?
  • Q4. What makes you suitable for this job?
  • Q5. Why you want to work in BPO?
  • Ans. 

    I want to work in BPO because I enjoy helping customers and find satisfaction in resolving their issues.

    • I have excellent communication skills and enjoy interacting with people.

    • I am a problem solver and find fulfillment in resolving customer issues.

    • I am patient and empathetic, which are essential qualities for customer service roles.

    • I am motivated by the opportunity to provide exceptional service and create positive cus...

  • Answered by AI
  • Q6. Are you comfortable on call to talk with customers?
  • Q7. What is your current CTC and expected CTC?
  • Ans. 

    I am currently earning a competitive salary and my expected CTC is based on industry standards and my experience.

    • My current CTC is competitive and reflects my skills and experience.

    • My expected CTC is based on industry standards and my qualifications.

    • I am open to discussing the compensation package based on the responsibilities and growth opportunities offered by the role.

    • I believe that a fair and mutually beneficial sa

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Experience details
  • Q2. Predict knowledge how to handle the customers
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Behavioral 

(1 Question)

  • Q1. They explained a stressful situation and asked how i would react.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(1 Question)

  • Q1. Experience related questions put up and asked about my family daily routine typing test
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Naukri.com and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself more
  • Q2. Talk about your previous carrier job responsibilities and role

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive

Stay strong

Do not demotivate or stutter when talking

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Work experience and related health insurance

Interview Preparation Tips

Interview preparation tips for other job seekers - HR taking telephonic round and asked before work experience.

I applied via Naukri.com and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What was previous experience with amazon ?
  • Q2. Some situation based questions ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was relatively easy although process is quite time consuming. Had client round also
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What are your strengths and weaknesses?
  • Q3. Why should we hire you?
  • Q4. Share details of your previous job.
  • Q5. What are your salary expectations?
  • Q6. Tell me about yourself.
  • Q7. What is your family background?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your mind calm down always 🙏🏻

Raksha TPA Interview FAQs

How many rounds are there in Raksha TPA Customer Service Executive interview?
Raksha TPA interview process usually has 1 rounds. The most common rounds in the Raksha TPA interview process are One-on-one Round.
How to prepare for Raksha TPA Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Raksha TPA. The most common topics and skills that interviewers at Raksha TPA expect are MS Office.

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