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Raksha TPA Customer Service Executive Interview Questions and Answers

Updated 21 Aug 2022

Raksha TPA Customer Service Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What was your previous job profile?

Interview Preparation Tips

Interview preparation tips for other job seekers - Not good experience, the HR came late and very rude in interaction. not safe for women.

Interview questions from similar companies

Interview Questionnaire 

7 Questions

  • Q1. Introduce me yourself
  • Q2. Why there is long gap in your job please explain?
  • Q3. Why I should hire you?
  • Q4. What makes you suitable for this job?
  • Q5. Why you want to work in BPO?
  • Ans. 

    I want to work in BPO because I enjoy helping customers and find satisfaction in resolving their issues.

    • I have excellent communication skills and enjoy interacting with people.

    • I am a problem solver and find fulfillment in resolving customer issues.

    • I am patient and empathetic, which are essential qualities for customer service roles.

    • I am motivated by the opportunity to provide exceptional service and create positive cus...

  • Answered by AI
  • Q6. Are you comfortable on call to talk with customers?
  • Q7. What is your current CTC and expected CTC?
  • Ans. 

    I am currently earning a competitive salary and my expected CTC is based on industry standards and my experience.

    • My current CTC is competitive and reflects my skills and experience.

    • My expected CTC is based on industry standards and my qualifications.

    • I am open to discussing the compensation package based on the responsibilities and growth opportunities offered by the role.

    • I believe that a fair and mutually beneficial sa

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Self introduction. Questions based on insurance. Company profile.

I applied via Referral and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Current affairs
  • Q2. Subject question

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't ask fake and if don't know . No Answer plz
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is the role responsibility for your
  • Q2. Shelf intro , what you do in last yesterday

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident 💪 and strong communication skills 🙏
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What is your current profile?
  • Q2. What is your salary expectation?
Round 2 - Technical 

(2 Questions)

  • Q1. What do you do in your current profile?
  • Q2. How your skills and experience can be best suited for this profile?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident over your skills and be specific.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. How may your Experience?. Why Are you Join this Company?.
  • Ans. 

    I have extensive experience in customer care and I am joining this company because of its excellent reputation and commitment to customer satisfaction.

    • I have worked as a customer care executive for 5 years, handling a wide range of customer inquiries and resolving issues effectively.

    • I have received positive feedback from customers for my excellent communication skills and ability to empathize with their concerns.

    • I have...

  • Answered by AI
  • Q2. Why are you Join this company?.
  • Ans. 

    I am joining this company because of its excellent reputation and commitment to customer satisfaction.

    • The company has a strong track record of providing exceptional customer care.

    • I am impressed by the positive reviews and feedback from current and former employees.

    • The company's values align with my own, particularly in terms of prioritizing customer satisfaction.

    • I believe that working for this company will provide me w...

  • Answered by AI
  • Q3. Sir this Company is higher level company. Here great Opportunity. So that Join this Company

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction
  • Q2. Expectations for salary.
  • Ans. 

    I am looking for a competitive salary that reflects my experience and contributions to the company.

    • Research industry standards and average salaries for similar positions

    • Consider the cost of living in the area where the job is located

    • Factor in benefits, bonuses, and potential for growth within the company

  • Answered by AI
Round 2 - Group Discussion 

It was some very basic topics like Netflix vs old cinema,

Round 3 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a seasoned executive with over 15 years of experience in leading teams and driving business growth.

    • Started my career in sales and gradually moved up to senior management roles

    • Strong track record of achieving targets and exceeding expectations

    • Skilled in strategic planning, team building, and problem-solving

    • Passionate about mentoring and developing future leaders

  • Answered by AI
  • Q2. Where do you see yourself in next 5 years?
  • Ans. 

    In the next 5 years, I see myself leading a successful team, driving innovation, and making a significant impact on the company's growth.

    • Continuing to develop my leadership skills through ongoing training and mentorship

    • Taking on more responsibilities and challenging projects to further my career growth

    • Building strong relationships with key stakeholders and industry leaders

    • Contributing to the company's strategic plannin...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly have thorough knowledge of your background. Stay confident and work on your soft skills
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is your experience
Round 2 - Behavioral 

(1 Question)

  • Q1. Claim processing briefly
Round 3 - HR 

(1 Question)

  • Q1. About package like salary structure
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Excel test Pivot, TAT, IF functions
Round 2 - HR 

(1 Question)

  • Q1. Self introduction And Salary

Raksha TPA Interview FAQs

How many rounds are there in Raksha TPA Customer Service Executive interview?
Raksha TPA interview process usually has 1 rounds. The most common rounds in the Raksha TPA interview process are One-on-one Round.
How to prepare for Raksha TPA Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Raksha TPA. The most common topics and skills that interviewers at Raksha TPA expect are MS Office.

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