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Raise Financial Services Customer Support Associate Interview Questions and Answers

Updated 26 Jul 2024

Raise Financial Services Customer Support Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why you want to work as an customer support associate?
  • Ans. 

    I enjoy helping people and solving problems, making customer support a perfect fit for me.

    • I have strong communication skills and enjoy interacting with others.

    • I am patient and empathetic, which are important qualities in customer support.

    • I am good at problem-solving and enjoy finding solutions to challenges.

    • I am organized and detail-oriented, which helps me handle multiple tasks efficiently.

    • I have previous experience i...

  • Answered by AI
  • Q2. Will you see yourself being in higher position in customer support field?
  • Ans. 

    Yes, I see myself progressing to higher positions in the customer support field through continuous learning and dedication.

    • I am committed to improving my skills and knowledge in customer support.

    • I have set goals for myself to advance in my career within the customer support field.

    • I am open to taking on new challenges and responsibilities to grow professionally.

    • I believe that with hard work and determination, I can reac...

  • Answered by AI
Round 2 - HOD 

(1 Question)

  • Q1. Explain about the basic query you have resolved in your previous role?
  • Ans. 

    Resolved a query related to billing discrepancies for a customer

    • Investigated customer's billing history

    • Identified errors in charges

    • Communicated with billing department to rectify the issue

    • Provided customer with explanation and resolution

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview experience was good. Also, be on point and every round keep modifying your answers to make it sound you're interested in this job.

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Regarding my previous experience.
  • Q2. Regarding my background

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Inroduction of capital market

Round 2 - One-on-one 

(1 Question)

  • Q1. What is primary & secondary market, types of corporate actions with example
  • Ans. 

    Primary market is where new securities are issued, while secondary market is where existing securities are traded.

    • Primary market involves the issuance of new securities by companies to raise capital, while secondary market involves the trading of existing securities among investors.

    • Types of corporate actions include stock splits, dividends, mergers and acquisitions, and spin-offs.

    • Stock split is when a company increases...

  • Answered by AI

Associate Interview Questions & Answers

Link Group user image shahila salmani

posted on 13 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. What is share market
  • Ans. 

    Share market is a platform where buying and selling of company stocks and securities takes place.

    • Share market allows companies to raise capital by selling shares to investors

    • Investors can buy and sell shares to make profits

    • Prices of shares fluctuate based on supply and demand, company performance, and economic factors

  • Answered by AI
  • Q2. Dividend is declared by whom?
  • Ans. 

    Dividends are declared by the board of directors of a company.

    • Dividends are typically declared by the board of directors of a company.

    • The board of directors considers various factors such as company performance, financial health, and future growth prospects before declaring dividends.

    • Shareholders receive dividends as a distribution of profits.

    • Dividends can be in the form of cash, stock, or property.

    • Companies may choose...

  • Answered by AI
  • Q3. What is equity management?
  • Ans. 

    Equity management involves the strategic allocation and distribution of company ownership to maximize shareholder value.

    • Involves determining the optimal mix of debt and equity financing for a company

    • Includes managing the issuance of new shares, buybacks, and dividends

    • Strategic decisions to ensure fair treatment of shareholders and maximize returns

    • Examples: IPOs, stock repurchases, dividend policies

  • Answered by AI
  • Q4. What are shares?
  • Ans. 

    Shares represent ownership in a company and entitle the holder to a portion of the company's assets and profits.

    • Shares are units of ownership in a company that are bought and sold on the stock market.

    • Shareholders have voting rights and may receive dividends based on the company's performance.

    • Shares can be classified as common stock or preferred stock, each with different rights and benefits.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and study the basic knowledge about the topic.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. What is capital market
  • Ans. 

    Capital market is a financial market where individuals and institutions trade financial securities.

    • Capital market is where long-term securities like stocks and bonds are bought and sold.

    • It helps companies raise capital by issuing stocks or bonds to investors.

    • Investors can buy and sell securities through stock exchanges like NYSE or NASDAQ.

    • Capital market plays a crucial role in the economy by facilitating investment and

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. What is your goal in life
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

Very Easy test like school

Round 3 - One-on-one 

(1 Question)

  • Q1. Question on why you leave previous organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - All about corporate Market
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. All about the background
Round 3 - HR 

(1 Question)

  • Q1. They didn't really asked much

Interview Questionnaire 

1 Question

  • Q1. Are uu an experience holder ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything is fine nd gud.

Interview Questionnaire 

1 Question

  • Q1. Strengths, skills, basic introduction.

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How meny days working, and working hours
  • Ans. 

    The number of working days and working hours for a Software Developer.

    • Software Developers typically work 5 days a week.

    • The standard working hours for Software Developers are 8 hours per day.

    • However, the actual number of working days and hours may vary depending on the company and project requirements.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - He was asking more then technical question, interviewer and hr are good person, it means helpfull.

Raise Financial Services Interview FAQs

How many rounds are there in Raise Financial Services Customer Support Associate interview?
Raise Financial Services interview process usually has 2 rounds. The most common rounds in the Raise Financial Services interview process are HR.

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Raise Financial Services Customer Support Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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