Raintree Hotel Guest Service Associate Interview Questions and Answers

Various chemicals are used in the housekeeping department for cleaning and disinfecting purposes.

• Common chemicals used include bleach, ammonia, disinfectants, and degreasers

• Each chemical serves a specific purpose such as sanitizing, removing stains, or deodorizing

• Proper training is required for handling and using these chemicals safely

Lost and found procedure involves collecting, documenting, storing, and returning lost items to guests.

• Lost items are collected by housekeeping staff or guests are directed to report to front desk.

• Each item is documented with details like description, date found, and location.

• Lost items are stored securely in a designated area.

• Guests can claim lost items by providing detailed description or proof of ownership.

• Unclaimed...read more