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Rackspace Customer Success Manager Interview Questions and Answers

Updated 11 Feb 2025

Rackspace Customer Success Manager Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. You need to bit technical to clear Rackspace interview. You should know servers, collocations and should have worked in customer engagement model
Round 2 - One-on-one 

(1 Question)

  • Q1. Cognative abilities
Round 3 - One-on-one 

(1 Question)

  • Q1. They will measure you on past experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Mostly about your experience and to check if you are good fit for the role
Round 2 - One-on-one 

(1 Question)

  • Q1. Managerial round with the hiring manager, asking about experience and how it fits with the profile
Round 3 - One-on-one 

(1 Question)

  • Q1. Director interview to check attitude and if you are open to learn

Interview Preparation Tips

Topics to prepare for Rackspace Customer Success Manager interview:
  • Cloud Business
  • Account Management
  • Customer Relationship

Customer Success Manager Interview Questions Asked at Other Companies

asked in SPRINKLR
Q1. How do you manage if 2 or 3 or even more tasks spontaneously are ... read more
asked in SPRINKLR
Q2. Say a customer is trying to misuse the purpose of work but benefi ... read more
asked in ChatLabs
Q3. Do you have a playbook or plan of action for the Customer Success ... read more
asked in SPRINKLR
Q4. How do you resolve conflicts with customers
asked in ChatLabs
Q5. If you are given the choice to hire your reporting manager, how w ... read more
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Previous Salary, JD match
Round 2 - Technical 

(1 Question)

  • Q1. 1 hour of CSM technical interview

Customer Success Manager Jobs at Rackspace

View all

Rackspace Interview FAQs

How many rounds are there in Rackspace Customer Success Manager interview?
Rackspace interview process usually has 2-3 rounds. The most common rounds in the Rackspace interview process are One-on-one Round, HR and Technical.
How to prepare for Rackspace Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Rackspace. The most common topics and skills that interviewers at Rackspace expect are customer support, Customer Relationship, Networking, Claims and Customer Service.
What are the top questions asked in Rackspace Customer Success Manager interview?

Some of the top questions asked at the Rackspace Customer Success Manager interview -

  1. Director interview to check attitude and if you are open to le...read more
  2. You need to bit technical to clear Rackspace interview. You should know servers...read more
  3. They will measure you on past experie...read more

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Rackspace Customer Success Manager Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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Rackspace Customer Success Manager Salary
based on 131 salaries
₹8 L/yr - ₹29 L/yr
36% more than the average Customer Success Manager Salary in India
View more details

Rackspace Customer Success Manager Reviews and Ratings

based on 17 reviews

4.2/5

Rating in categories

4.0

Skill development

4.4

Work-life balance

4.0

Salary

3.8

Job security

4.3

Company culture

3.1

Promotions

3.8

Work satisfaction

Explore 17 Reviews and Ratings
Customer Success Manager

Kolkata,

Mumbai

+5

6-10 Yrs

₹ 9.5-20.45 LPA

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