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Quest2Travel Customer Service Executive Interview Questions and Answers
Quest2Travel Customer Service Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 3 interview rounds.
Written Test check writing skills. About yourself.
(2 Questions)
- Q1. Documents verification
- Q2. Previous Job details, working experience, academic certificate should be shown by originally.
Interview Preparation Tips
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Customer related case study nothing very serious. Situation based
(2 Questions)
- Q1. Asked questions About the company and how you are ideal person for the company
- Q2. They have asked about your education and then about company
Interview Preparation Tips
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. Tell me about basic introductions
- Ans.
Basic introductions involve greeting someone and providing your name and possibly some additional information about yourself.
Start by greeting the person, such as 'Hello' or 'Hi'
Provide your name, such as 'My name is John'
Optionally, share some additional information about yourself, like 'I work as a Customer Support Executive at XYZ Company'
End with a question or statement to continue the conversation, like 'How can I
- Q2. Tell me about inhand salary
- Ans.
Inhand salary refers to the amount of money an employee receives after deductions such as taxes and other withholdings.
Inhand salary is the actual amount an employee takes home after deductions for taxes, insurance, and other benefits.
It is different from the gross salary, which is the total amount before deductions.
Inhand salary can vary based on factors such as tax rates, insurance premiums, and other deductions.
Empl...
(3 Questions)
- Q1. Brief introduction
- Q2. Tell me about family backgrounds
- Ans.
My family background is diverse and includes a mix of cultures and traditions.
My family consists of members from different cultural backgrounds.
We celebrate various holidays and traditions from different cultures.
Family gatherings often involve a blend of different cuisines and customs.
- Q3. Why you want to join this company
- Ans.
I am impressed by the company's reputation for excellent customer service and innovative solutions.
Company's reputation for excellent customer service
Innovative solutions offered by the company
Opportunity for growth and development in the company
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Sep 2021. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
(1 Question)
- Q1. Tell me about yourself
Interview Questionnaire
17 Questions
- Q1. Find if a string is substring of other string
- Ans.
The function checks if a string is a substring of another string.
Use the built-in string methods like 'indexOf' or 'includes' to check for substring.
If the language supports regular expressions, you can also use them to find substrings.
Consider the case sensitivity of the strings when comparing.
- Q2. Write a code to multiply two matrices of dimension M*N and N*K
- Ans.
Code to multiply two matrices of dimension M*N and N*K.
Create a result matrix of dimension M*K.
Iterate through each row of the first matrix.
For each row, iterate through each column of the second matrix.
For each element in the row of the first matrix, multiply it with the corresponding element in the column of the second matrix.
Sum up the products and store the result in the corresponding position of the result matrix.
...
- Q3. Write a Sql to perform Matrix Multiplication.Two tables has three columns row,col and value
- Ans.
SQL query to perform matrix multiplication using two tables with row, col, and value columns.
Use JOIN operation to combine the two tables based on matching row and col values.
Use GROUP BY clause to group the result by row and col values.
Use SUM function to calculate the dot product of corresponding row and col values.
Use INSERT INTO statement to insert the result into a new table.
- Q4. What is prototype in javascript?
- Ans.
Prototype in JavaScript is an object that is associated with every function and object by default.
Prototype is used to add properties and methods to an object.
It allows objects to inherit properties and methods from other objects.
Modifying the prototype of a function affects all instances of that function.
Prototypes can be used to create new objects based on existing objects.
The prototype chain allows for property and
- Q5. How do we write classes in javascript?
- Ans.
Classes in JavaScript are written using the class keyword.
Use the class keyword followed by the class name to define a class.
Use the constructor method to initialize class properties.
Add methods to the class using the class prototype.
Use the new keyword to create an instance of the class.
- Q6. There is a ladder of N steps.We can either take 1 step or 2 steps.In how many different ways one can climb the ladder?
- Ans.
The number of different ways to climb a ladder of N steps by taking 1 or 2 steps at a time.
This is a classic problem that can be solved using dynamic programming.
The number of ways to climb N steps is equal to the sum of the number of ways to climb N-1 steps and N-2 steps.
The base cases are when N is 0 or 1, where there is only 1 way to climb the ladder.
For example, for N=4, there are 5 different ways: [1, 1, 1, 1], [1
- Q7. Print a square matrix in spiral order
- Ans.
Print a square matrix in spiral order
Start by defining the boundaries of the matrix
Iterate through the matrix in a spiral pattern, printing each element
Adjust the boundaries after each iteration to move inward
Repeat until all elements are printed
- Q8. Given a table with 3 columns StudentName,Subject and Marks.Write a sql to retrieve second highest Marks Obtained for each student
- Ans.
Retrieve the second highest marks obtained by each student from a table with student name, subject, and marks.
Use the RANK() function to assign a rank to each row based on the marks in descending order.
Filter the result to only include rows with rank 2 for each student.
Group the result by student name to get the second highest marks for each student.
- Q9. Given a Website with header,footer,side ads(Google ads,Internal ads).How will you extract only useful data from the page
- Q10. Difference between .live() and .delegate() in jquery
- Ans.
The .live() method attaches an event handler to the current and future elements, while .delegate() attaches an event handler to a parent element.
The .live() method is deprecated in newer versions of jQuery.
The .delegate() method is preferred over .live() for performance reasons.
Both methods are used to handle events for dynamically added elements.
Example: $(document).live('click', 'button', function() { ... });
Example:...
- Q11. What is chaining in jquery?
- Ans.
Chaining in jQuery allows multiple methods to be called on a single element in a single line of code.
Chaining simplifies code and improves readability.
Each method in the chain operates on the result of the previous method.
The chain ends with a method that does not return a jQuery object.
Example: $('div').addClass('highlight').fadeOut();
- Q12. What is callback function?
- Ans.
A callback function is a function that is passed as an argument to another function and is executed later.
Callback functions are commonly used in event-driven programming.
They allow asynchronous execution of code.
Callback functions can be used to handle responses from APIs or user interactions.
They can be anonymous functions or named functions.
Example: setTimeout(function() { console.log('Hello!'); }, 1000);
- Q13. What is .bind() function in jquery?
- Ans.
The .bind() function in jQuery is used to attach an event handler function to one or more elements.
It allows you to specify the event type and the function to be executed when the event occurs.
The .bind() function can be used to bind multiple events to the same element.
It can also be used to pass additional data to the event handler function.
The .bind() function is deprecated in jQuery version 3.0 and above. It is reco
- Q14. Find the angle between hour handle and minute handle in a clock
- Ans.
The angle between the hour and minute hands of a clock can be calculated using a formula.
The hour hand moves 30 degrees per hour and 0.5 degrees per minute.
The minute hand moves 6 degrees per minute.
Calculate the angle between the two hands using the formula: |30H - 11M/2|, where H is the hour and M is the minute.
- Q15. Is it possible to create slideshow without using javascript
- Ans.
Yes, it is possible to create a slideshow without using JavaScript.
Use CSS animations and transitions to create the slideshow.
Use HTML and CSS to structure and style the slideshow.
Utilize keyframe animations to create the slide transitions.
Use radio buttons or checkboxes to control the slideshow navigation.
Apply the :target pseudo-class to create a simple slideshow without JavaScript.
- Q16. Questions about my current project and academic project
- Q17. Given two points A and B with distance between them lets say D.there are N men who want to go from point A to point B.All men walk with same speed.They also have one scooter with them which has speed grea...
- Ans.
The men can take turns riding the scooter, allowing them to reach point B faster.
The men can form a queue and take turns riding the scooter.
The person riding the scooter can drop it off at a certain point and the next person can pick it up.
The scooter can be passed along the line of men until everyone reaches point B.
Interview Preparation Tips
College Name: na
Skills evaluated in this interview
I was interviewed before Feb 2021.
(3 Questions)
Round duration - 90 minutes
Round difficulty - Medium
Questions on aptitude, English, logical reasoning, C/C++ and 5 coding ques. (only pseudo code).
- Q1.
Minimum Jumps Problem Statement
Bob and his wife are in the famous 'Arcade' mall in the city of Berland. This mall has a unique way of moving between shops using trampolines. Each shop is laid out in a st...
- Ans.
Find the minimum number of trampoline jumps Bob needs to make to reach the final shop, or return -1 if it's impossible.
Use Breadth First Search (BFS) algorithm to find the minimum number of jumps required.
Keep track of the visited shops to avoid revisiting them.
If a shop has an Arr value of 0, it is impossible to reach the final shop.
Return -1 if the final shop cannot be reached.
- Q2.
Smallest Window Problem Statement
Given two strings,
SandX, your task is to find the smallest substring inSthat contains all the characters present inX.Example:
Input:
S = "abdd", X = "bd"
Outpu...
- Ans.
Find the smallest substring in S that contains all characters in X.
Use a sliding window approach to find the smallest window in S containing all characters of X.
Maintain a hashmap to keep track of characters in X and their frequencies in the current window.
Slide the window to the right, updating the hashmap and shrinking the window until all characters in X are present.
Return the smallest window found.
Example: S = 'abd
- Q3.
Rat in a Maze Problem Statement
You need to determine all possible paths for a rat starting at position (0, 0) in a square maze to reach its destination at (N-1, N-1). The maze is represented as an N*N ma...
- Ans.
Find all possible paths for a rat in a maze from start to destination.
Use backtracking to explore all possible paths in the maze.
Keep track of visited cells to avoid revisiting them.
Return paths in alphabetical order as a list of strings.
(3 Questions)
Round duration - 60 minutes
Round difficulty - Easy
Questions based on OOPS were asked in this round.
- Q1. What is a virtual function?
- Ans.
A virtual function is a function in a base class that is declared using the keyword 'virtual' and can be overridden by a function with the same signature in a derived class.
Virtual functions allow for dynamic polymorphism in C++
They are used in inheritance to achieve runtime polymorphism
Virtual functions are declared in a base class and can be overridden in derived classes
They are called based on the type of object bei...
- Q2. What are the types of polymorphism in Object-Oriented Programming?
- Ans.
Types of polymorphism in OOP include compile-time (method overloading) and runtime (method overriding) polymorphism.
Compile-time polymorphism is achieved through method overloading, where multiple methods have the same name but different parameters.
Runtime polymorphism is achieved through method overriding, where a subclass provides a specific implementation of a method that is already defined in its superclass.
Polymor...
- Q3. What is the difference between deep copy and shallow copy?
- Ans.
Deep copy creates a new object and recursively copies all nested objects, while shallow copy creates a new object and copies only the references to nested objects.
Deep copy creates a new object and copies all nested objects, while shallow copy creates a new object and copies only the references to nested objects.
In deep copy, changes made to the original object do not affect the copied object, while in shallow copy, ch...
Round duration - 30 minutes
Round difficulty - Easy
HR round with typical behavioral problems.
Interview Preparation Tips
Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.
Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.
Skills evaluated in this interview
Interview Preparation Tips
Skills: Java, Data structures, Algorithm
College Name: na
Interview Preparation Tips
Experience: 1. Rotate a matrix by 90 degrees clockwise.( He asked me have you heard of question.I said Yes.Then he asked me to code)2. Find vertical sum of nodes present in same vertical line in binary tree. ( He again asked me have you heard of question. I have heard it but didn’t remember the approach. It took some time and then I started telling my approach.He aasked me to write code and question regarding get sums from left to right , for which I made use of linked hashmap)
Overall It was very cool for me
Total Questions: 2
Round: Test
Experience: 1.Reverse K blocks of nodes in linked list.There are two interviewers this time, probably, guy was senior he was asking me question.He was very particular in coding. Checked every edge case.and asked me evrything.Initially I told the approach and then started coding.2.Find min in stack in O(1)Pretty straightforward written code.Again he checked all edge cases with my code.3. Then asked about counting sort and its code.4. And a simple question on array sorting.
Round: HR Interview
Experience: I thought this was last round as they have said like.She asked me about my strengths and challenges I faced.How I overcame through it1.Basic question on oops concepts.(runtime polymorphism).
2.Design tables for getting all employees under manager. I screwed it little bit.But some how I got answer which I was not satisfied as well.I was expecting result either yes/no.But they called me for another round of interview may be because of my expected salary which was high compared to my previous.
Round: Technical Interview
Experience: 1.Given “aaabbbccc” it should return “a3b3c3″ in place. Initially I explained brute force approach then he said array has 2n space.I was able to remember approach for quicksort and started explaining after which I grew confident on it.He was satisfied.Questions on time complexity of algo and space complexity discussions.2.Again a question on OOPs.This time I was completely wrong in answering it.I thought interview with yatra was closing for me.He was not satisified much with this.Luckily, there was another round with manager.
Round: Other Interview
Experience: 1.He asked me to find words which are having particular pattern.Then I said it was KMP algo. Can I explain it ?? I started explaining approach, may be he was busy with something, he asked me to write pseudo code.He left the room for 15 mins then he came back I had almost completed the code, which he was satisified.Some basic questions on spring ( my previous work was related to it). Then my expected salary and my position If I got selected in yatra were discussed.
College Name: NA
Interview Preparation Tips
Experience: The interviewers were professional in their approach and ensured that I was comfortable through the whole process.
General Tips: Interview process was fairly fast but a bit heavy. There were 4 technical interviews and 1 HR. It turns out to be not too difficult as some questions are duplicated in all the interviews.
Skills: Algorithm, data structure
College Name: na
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Quest2Travel Customer Service Executive Interview Process
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