Quess IT Staffing Solutions Support Engineer Interview Questions and Answers

Q1. Basic communication test
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Q1. About windows server, adds, dhcp, dns
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Versant test for communication

Q1. Tell me about your self
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Q2. What was the pervious work experience
Ans. 
I have 3 years of experience in customer support roles at various companies.
• Worked as a Customer Support Representative at Company X for 2 years

• Handled customer inquiries, resolved issues, and provided product information

• Managed a team of support agents at Company Y for 1 year
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Any topic did you speak about fluently

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Speed, quick learner

Q1. Technical knowledge, communication skils
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Q2. What do you known about your company?
Ans. 
Our company is a leading provider of technical support solutions for various industries.
• We have been in business for over 10 years.

• We offer 24/7 technical support services.

• Our team consists of highly skilled and certified engineers.

• We have a strong customer base in industries such as IT, telecommunications, and manufacturing.

• We provide both remote and on-site support to our clients.

• Our company values customer satisfact...read more
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Q1. Why do you want this job?
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I am passionate about solving technical problems and helping others, which makes this job a perfect fit for me.
• I enjoy troubleshooting and finding solutions to complex technical issues.

• I have a strong desire to help customers and provide excellent support.

• I am excited about the opportunity to work with cutting-edge technology and expand my technical skills.

• I thrive in a fast-paced environment and enjoy the challenge of...read more
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Q1. What is DNS and why do we use it
Ans. 
DNS stands for Domain Name System. It is used to translate domain names into IP addresses.
• DNS is like a phonebook for the internet

• It helps to identify and locate websites

• DNS servers store information about domain names and their corresponding IP addresses

• Without DNS, we would have to remember IP addresses to access websites

• DNS can also be used for load balancing and security purposes
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Q2. What are the port numbers of various Protocols - DHCP,SMTP
Ans. 
DHCP uses port 67 and 68, SMTP uses port 25.
• DHCP uses port 67 and 68 for server and client communication respectively.

• SMTP uses port 25 for email transmission.
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Q1. Tell me about yourself
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Q2. Walk me through the resume
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Q1. Walk me through the resume
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Q2. Salary expectation
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Q1. What is DNS ?
Ans. 
DNS stands for Domain Name System, which translates domain names to IP addresses.
• DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

• It helps users access websites by translating the domain name they type into their browser into the corresponding IP address of the server hosting that website.

• DNS also helps in email delivery by transla...read more
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Q2. What are different protocols used for internet
Ans. 
Different protocols used for internet include TCP/IP, HTTP, FTP, SMTP, and DNS.
• TCP/IP (Transmission Control Protocol/Internet Protocol) - used for communication between devices on the internet

• HTTP (Hypertext Transfer Protocol) - used for transferring web pages

• FTP (File Transfer Protocol) - used for transferring files between a client and server

• SMTP (Simple Mail Transfer Protocol) - used for sending emails

• DNS (Domain Na...read more
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Q1. Tell me about your self
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Q2. What you know about sutherland
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Online test, where needed to type an email

Q1. We want make good behaviour and follow safety this is first priority in amazing company And want good struggle and learned more technical work
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Q2. My name is Sumant chauhan from Saharanpur And i currently working in uds (alstom) Saharanpur depot My work technical and maintenance of locomotive And i am doing work in motor line 12 hp
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Q3. My basically work in alstom locomotive company
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Q4. And i working in motor line In alstom
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