Publicis Sapient Quality Analyst Interview Questions and Answers

Q1. ICD guidelines, body systems, scenario based coding questions and graduation subject related
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Q2. 2- HR round
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Q1. General dsa questions leetcode
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Q1. Could you tell me about yourself?
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Q2. What is your job profile?
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Q3. What was your last CTC?
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Q1. What are quality KPI/KRA?
Ans. 
Quality KPI/KRA are key performance indicators/key result areas used to measure and evaluate the effectiveness of quality processes.
• Quality KPIs are specific metrics used to track the performance of quality processes.

• Quality KRAs are key areas of focus that contribute to achieving quality objectives.

• Examples of quality KPIs include defect rate, customer satisfaction score, and on-time delivery performance.

• Examples of q...read more
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Q2. What are the QC tools?
Ans. 
QC tools are techniques used in quality control to identify and solve problems in processes.
• Check sheets: Used to collect and analyze data in a systematic way.

• Control charts: Graphical tools to monitor process variation over time.

• Histograms: Visual representation of data distribution.

• Pareto charts: Helps identify the most significant factors contributing to a problem.

• Fishbone diagrams: Used to identify root causes of a...read more
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Q3. Are you aware about CSAT and DSAT?
Ans. 
CSAT stands for Customer Satisfaction Score and DSAT stands for Dissatisfaction Score. They are used to measure customer satisfaction levels.
• CSAT is a metric used to measure how satisfied customers are with a product or service.

• DSAT is a metric used to measure how dissatisfied customers are with a product or service.

• CSAT is usually measured through surveys or feedback forms.

• DSAT can help identify areas for improvement
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Coding level of questions are medium and with some coding knowledge we can crack

Q1. Some random questions on coding knowledge
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Q2. What are object oriented programming language and all..?
Ans. 
Object-oriented programming languages are based on the concept of objects, which can contain data in the form of fields and code in the form of procedures.
• Objects are instances of classes, which define the structure and behavior of the objects.

• Encapsulation is a key feature, where data is hidden within objects and can only be accessed through methods.

• Inheritance allows classes to inherit attributes and methods from oth...read more
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Q3. Rating on our coding knowledge
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Q1. College level project knowledge
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Q2. Communicate related questions
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Q1. What is permission set and profiles
Ans. 
Permission sets and profiles are used in Salesforce to control access to objects, fields, and records.
• Permission sets are used to grant additional permissions to specific users or groups beyond what is already defined in their profiles.

• Profiles are used to define the baseline permissions and settings for a user or group.

• Permission sets can be assigned to users in addition to their profile to give them access to specifi...read more
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Q2. Explain the End to End process of loan origination
Ans. 
Loan origination process involves application, underwriting, approval, and funding stages.
• Customer submits loan application with required documents

• Lender reviews application for completeness and accuracy

• Underwriting process assesses borrower's creditworthiness and risk

• Loan approval or denial decision is made based on underwriting results

• Funding stage involves disbursing approved loan amount to borrower
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There were around 20 questions in aptitude section to appear

It had 50 technical knowledge based questions on testing domain

Q1. Related to your resume
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Q2. Related to your skills
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Q1. Related to given JD
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Q1. Related to JD and resume
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Q1. Personal query and other personal stuff
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Q1. Test life cycle, Automation Testing
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