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Progressive Infotech Desktop Support Engineer L2 Interview Questions and Answers

Updated 27 Jul 2023

9 Interview questions

A Desktop Support Engineer L2 was asked
Q. What is the color coding of a crossover cable?
Ans. 

The colour coding of a cross cable is different on each end to allow for direct connection between two devices.

  • The colour coding on one end of the cross cable follows the T568A standard, while the other end follows the T568B standard

  • This allows for the direct connection of two devices without the need for a switch or hub in between

  • Commonly used for connecting two computers directly or connecting a computer to a pr...

A Desktop Support Engineer L2 was asked
Q. What is the use of a default gateway?
Ans. 

Default gateway is a network device that connects different networks together, allowing devices on one network to communicate with devices on another network.

  • Default gateway is usually the IP address of the router that connects a local network to the internet.

  • It acts as an entry and exit point for network traffic between different networks.

  • Without a default gateway, devices on a network would not be able to commun...

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Q5. What are the levels of Office 365 Administration?
A Desktop Support Engineer L2 was asked
Q. How do you install a proxy certificate on a user's machine?
Ans. 

To install a proxy certificate in a user's machine, you need to import the certificate into the user's browser or operating system.

  • Export the proxy certificate from the source (e.g. email, website)

  • Import the certificate into the user's browser or operating system settings

  • Verify the installation by accessing a website that requires the proxy certificate

A Desktop Support Engineer L2 was asked
Q. What is the use of an IP address?
Ans. 

IP address is a unique numerical label assigned to each device connected to a computer network.

  • Identifies devices on a network

  • Facilitates communication between devices

  • Allows devices to send and receive data packets

  • Can be IPv4 (e.g. 192.168.1.1) or IPv6 (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334)

A Desktop Support Engineer L2 was asked
Q. What is the use of VPN?
Ans. 

VPN is a technology that allows users to securely connect to a private network over the internet.

  • VPN encrypts data to ensure privacy and security

  • It allows users to access resources on a private network remotely

  • Commonly used for remote work, accessing geo-restricted content, and enhancing online security

  • Examples include NordVPN, ExpressVPN, and Cisco AnyConnect

A Desktop Support Engineer L2 was asked
Q. What is DHCP and how does it work?
Ans. 

DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.

  • DHCP server assigns IP addresses to devices on a network

  • Helps in reducing manual configuration of IP addresses

  • DHCP lease time determines how long an IP address is valid for

  • DHCP Discover, Offer, Request, Acknowledge (DORA) process

  • Example: When a device connects to a network, ...

A Desktop Support Engineer L2 was asked
Q. What is the blue screen of death, and how do you fix a BSOD error?
Ans. 

Blue Screen of Death (BSOD) is a Windows operating system error screen that appears when a system encounters a critical error.

  • BSOD is a stop error screen that appears when the Windows operating system encounters a critical error that it cannot recover from.

  • Common causes of BSOD include hardware failures, driver issues, software conflicts, and corrupt system files.

  • To fix BSOD, you can try restarting the computer, c...

Are these interview questions helpful?
A Desktop Support Engineer L2 was asked
Q. What is the use of DNS?
Ans. 

DNS is a system that translates domain names to IP addresses, allowing users to access websites using human-readable names.

  • DNS stands for Domain Name System

  • It helps in translating domain names (like www.google.com) to IP addresses (like 172.217.3.206)

  • DNS is crucial for internet functionality as it allows users to access websites using easy-to-remember names

A Desktop Support Engineer L2 was asked
Q. What is active directory and what is the use of active directory?
Ans. 

Active Directory is a directory service developed by Microsoft for Windows domain networks.

  • Centralized database for managing network resources

  • Stores information about users, computers, and other network objects

  • Allows administrators to control access and permissions

  • Facilitates single sign-on for users across network services

  • Enables group policy management for network-wide settings

Progressive Infotech Desktop Support Engineer L2 Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self?
  • Ans. 

    I am an experienced L2 Desktop Support Engineer with a strong background in troubleshooting and customer service.

    • Technical Expertise: I have hands-on experience with Windows and Mac operating systems, ensuring smooth user experiences.

    • Problem-Solving Skills: I successfully resolved a critical network issue for a client, restoring connectivity within an hour.

    • Customer Service: I prioritize user satisfaction, often receivi...

  • Answered by AI
  • Q2. How many years of experience do you have?
  • Ans. 

    I have over 5 years of experience in desktop support, focusing on troubleshooting, user training, and system maintenance.

    • Extensive Troubleshooting: I have resolved hardware and software issues for various operating systems, including Windows and macOS.

    • User Training: I have conducted training sessions for end-users on software applications, enhancing their productivity and reducing support requests.

    • System Maintenance: I...

  • Answered by AI
  • Q3. Where do you live or ready to relocate to Mumbai?
  • Ans. 

    I currently reside in [Your Current Location] but am open to relocating to Mumbai for this opportunity.

    • I have researched Mumbai and am excited about the vibrant tech scene.

    • Relocating to Mumbai would allow me to be closer to major clients and support teams.

    • I have a flexible timeline for relocation and can start as soon as needed.

    • I am familiar with the cost of living in Mumbai and have planned accordingly.

  • Answered by AI
Round 3 - Technical 

(10 Questions)

  • Q1. Tell me about your self?
  • Ans. 

    I am a dedicated L2 Desktop Support Engineer with extensive experience in troubleshooting and resolving technical issues for users.

    • Technical Expertise: Proficient in diagnosing hardware and software issues, such as resolving network connectivity problems or software installation errors.

    • Customer Service: Strong focus on user satisfaction, demonstrated by consistently receiving positive feedback from users after resolvin...

  • Answered by AI
  • Q2. What is DHCP and how does it work?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.

    • DHCP server assigns IP addresses to devices on a network

    • Helps in reducing manual configuration of IP addresses

    • DHCP lease time determines how long an IP address is valid for

    • DHCP Discover, Offer, Request, Acknowledge (DORA) process

    • Example: When a device connects to a network, it se...

  • Answered by AI
  • Q3. What is the use of IP address?
  • Ans. 

    IP address is a unique numerical label assigned to each device connected to a computer network.

    • Identifies devices on a network

    • Facilitates communication between devices

    • Allows devices to send and receive data packets

    • Can be IPv4 (e.g. 192.168.1.1) or IPv6 (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334)

  • Answered by AI
  • Q4. What is the use of DNS?
  • Ans. 

    DNS is a system that translates domain names to IP addresses, allowing users to access websites using human-readable names.

    • DNS stands for Domain Name System

    • It helps in translating domain names (like www.google.com) to IP addresses (like 172.217.3.206)

    • DNS is crucial for internet functionality as it allows users to access websites using easy-to-remember names

  • Answered by AI
  • Q5. What is the use of default gateway?
  • Ans. 

    Default gateway is a network device that connects different networks together, allowing devices on one network to communicate with devices on another network.

    • Default gateway is usually the IP address of the router that connects a local network to the internet.

    • It acts as an entry and exit point for network traffic between different networks.

    • Without a default gateway, devices on a network would not be able to communicate...

  • Answered by AI
  • Q6. What is blue screen of death and how to fix BSOD?
  • Ans. 

    Blue Screen of Death (BSOD) is a Windows operating system error screen that appears when a system encounters a critical error.

    • BSOD is a stop error screen that appears when the Windows operating system encounters a critical error that it cannot recover from.

    • Common causes of BSOD include hardware failures, driver issues, software conflicts, and corrupt system files.

    • To fix BSOD, you can try restarting the computer, checki...

  • Answered by AI
  • Q7. What is active directory and what is the use of active directory?
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows administrators to control access and permissions

    • Facilitates single sign-on for users across network services

    • Enables group policy management for network-wide settings

  • Answered by AI
  • Q8. What is the colour coding of cross cable?
  • Ans. 

    The colour coding of a cross cable is different on each end to allow for direct connection between two devices.

    • The colour coding on one end of the cross cable follows the T568A standard, while the other end follows the T568B standard

    • This allows for the direct connection of two devices without the need for a switch or hub in between

    • Commonly used for connecting two computers directly or connecting a computer to a printer

  • Answered by AI
  • Q9. How to install proxy certificate in user's machine?
  • Ans. 

    To install a proxy certificate in a user's machine, you need to import the certificate into the user's browser or operating system.

    • Export the proxy certificate from the source (e.g. email, website)

    • Import the certificate into the user's browser or operating system settings

    • Verify the installation by accessing a website that requires the proxy certificate

  • Answered by AI
  • Q10. What is the use of VPN?
  • Ans. 

    VPN is a technology that allows users to securely connect to a private network over the internet.

    • VPN encrypts data to ensure privacy and security

    • It allows users to access resources on a private network remotely

    • Commonly used for remote work, accessing geo-restricted content, and enhancing online security

    • Examples include NordVPN, ExpressVPN, and Cisco AnyConnect

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Progressive Infotech Desktop Support Engineer L2 interview:
  • Hardware and networking
Interview preparation tips for other job seekers - Just go through the questions and be confident with your answer.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Why are you looking for a change?
  • Ans. 

    I am seeking a change to further my career, embrace new challenges, and enhance my skills in a dynamic environment.

    • Career Growth: I feel that my current role has limited opportunities for advancement, and I am eager to take on more responsibilities and grow professionally.

    • Skill Development: I want to work with new technologies and tools that can enhance my technical skills, such as cloud computing or advanced troublesh...

  • Answered by AI
  • Q2. What are your salary expectations?
  • Ans. 

    Salary expectations for a Desktop Support Engineer L2 depend on experience, location, and industry standards.

    • Market Research: Based on industry standards, salaries for L2 Desktop Support Engineers typically range from $50,000 to $70,000 annually.

    • Experience Level: With over 5 years of experience, I would expect a salary towards the higher end of that range, around $65,000.

    • Location Impact: Salaries can vary significantly...

  • Answered by AI
  • Q3. Tell me about yourself.
  • Ans. 

    I am a dedicated Desktop Support Engineer with extensive experience in troubleshooting and resolving technical issues for end-users.

    • Technical Expertise: Proficient in diagnosing hardware and software issues, such as resolving network connectivity problems and software installation errors.

    • Customer Service Skills: I prioritize user satisfaction, often going the extra mile to ensure that users feel supported and their iss...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Technical question were asked as my designation.
Round 4 - Joining 

(1 Question)

  • Q1. Technical question were asked as my designation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Get ready with technical knowledge.

I applied via Naukri.com and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic Hardware , software troubleshooting related questions, very Basic questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - This company has 2 months notice period, They also ask for 1 and half month of salary by cheque as security deposit. Don't join this company.

Top trending discussions

View All
Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
Got a question about Progressive Infotech?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Infotech company big company and the big appourtunity of life
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?
  • Ans. 

    Identifying strengths and weaknesses helps in personal growth and improving performance in a Desktop Support Engineer role.

    • Strength: Strong problem-solving skills. For example, I once resolved a complex network issue that was affecting multiple users by systematically isolating the problem.

    • Strength: Excellent communication skills. I ensure that technical information is conveyed clearly to non-technical users, which enh...

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All about profit, percentages,desicion making, English grammar etc

Round 3 - Technical 

(3 Questions)

  • Q1. Questions about C ,C++,Java
  • Q2. Simple basic questions
  • Q3. Basic questions of C,C++,Java
Round 4 - HR 

(1 Question)

  • Q1. About my self and asked Narrate A Story

Interview Preparation Tips

Topics to prepare for ITC Infotech Desktop Support Engineer interview:
  • Programming
  • Java
  • Information Technology
Interview preparation tips for other job seekers - 1. Team work, Time management .
2. Self Satisfaction in work is more important.
3. Good communication skills
4. Thinking Skills.
All the best 😊

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

9 Questions

  • Q1. Tell me about yourself
  • Q2. Process details
  • Q3. Company information
  • Q4. Tell me about yourself
  • Q5. Process details
  • Q6. Company information
  • Q7. Tell me about yourself
  • Q8. Process details
  • Q9. Company information

Interview Preparation Tips

Interview preparation tips for other job seekers - Be frank and give proper answers
Are these interview questions helpful?

I applied via Naukri.com and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Difference between Hashtable and hashmap?
  • Ans. 

    Hashtable is synchronized while hashmap is not.

    • Hashtable is thread-safe while hashmap is not.

    • Hashtable does not allow null keys or values while hashmap allows one null key and multiple null values.

    • Hashtable is slower than hashmap due to synchronization.

    • Hashtable is a legacy class while hashmap is a newer implementation.

  • Answered by AI
  • Q2. Difference between hashmap and concurrent hashmap?
  • Ans. 

    Hashmap is not thread-safe while Concurrent Hashmap is thread-safe.

    • Hashmap is not suitable for multi-threaded environments as it can lead to race conditions and data inconsistencies.

    • Concurrent Hashmap allows multiple threads to access and modify the map concurrently without any data inconsistencies.

    • Concurrent Hashmap uses a technique called lock striping to achieve thread-safety.

    • Concurrent Hashmap is slower than Hashma...

  • Answered by AI
  • Q3. Jdbc step
  • Q4. Spring ioc

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was average they asked questions from core java spring hibernate... And so on..

Skills evaluated in this interview

I appeared for an interview before Mar 2021.

Round 1 - Coding Test 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Medium

21 students were shortlisted from the 1st MCQ round and in this round we were asked to write the codes (function only) of 3 questions in 1 hour time.

  • Q1. 

    Rotting Oranges Problem Statement

    You are given a grid containing oranges where each cell of the grid can contain one of the three integer values:

    • 0 - representing an empty cell
    • 1 - representing a fre...
  • Ans. 

    Find the minimum time required to rot all fresh oranges in a grid.

    • Use Breadth First Search (BFS) to simulate the rotting process

    • Track the time taken to rot all oranges and return -1 if any fresh oranges remain

    • Handle edge cases like no fresh oranges or all oranges already rotten

    • Consider using a queue to efficiently process adjacent oranges

  • Answered by AI
  • Q2. 

    Majority Element Problem Statement

    Given an array/list 'ARR' consisting of 'N' integers, your task is to find the majority element in the array. If there is no majority element present, return -1.

    Exampl...

  • Ans. 

    Find the majority element in an array, return -1 if no majority element exists.

    • Iterate through the array and keep track of the count of each element using a hashmap.

    • Check if any element's count is greater than floor(N/2) to determine the majority element.

    • Return the majority element or -1 if no majority element exists.

  • Answered by AI
  • Q3. 

    Maximum Path Sum Between Two Leaves Problem Description

    You are provided with a non-empty binary tree in which each node contains a non-negative integer value. Your task is to find and return the maximum ...

  • Ans. 

    Find the maximum path sum between two leaf nodes in a binary tree.

    • Traverse the tree to find the maximum path sum between two leaf nodes.

    • Keep track of the maximum sum found so far.

    • Consider all possible paths between leaf nodes.

    • Handle cases where the tree has only a single leaf node.

    • Implement a recursive function to calculate the maximum path sum.

  • Answered by AI
Round 2 - Face to Face 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Medium

This was a technical round with DSA based questions.

  • Q1. 

    N-th Node From The End Problem Statement

    You are given a Singly Linked List of integers. The task is to find the N-th node from the end of the list.

    Example:

    Input:
    If the given list is (1 -> -2 -&g...
  • Ans. 

    Find the N-th node from the end of a Singly Linked List of integers.

    • Traverse the list to find the length L of the list.

    • Calculate the position of the N-th node from the beginning as L - N + 1.

    • Traverse the list again to reach the calculated position and return the node's value.

  • Answered by AI
  • Q2. 

    LCA of Binary Tree Problem Statement

    You are given a binary tree consisting of distinct integers and two nodes, X and Y. Your task is to find and return the Lowest Common Ancestor (LCA) of these two nodes...

  • Ans. 

    Find the Lowest Common Ancestor (LCA) of two nodes in a binary tree.

    • Traverse the binary tree to find the paths from the root to nodes X and Y.

    • Compare the paths to find the last common node, which is the LCA.

    • Handle cases where one node is an ancestor of the other or when one node is the LCA itself.

  • Answered by AI
  • Q3. 

    Reverse Words in a String: Problem Statement

    You are given a string of length N. Your task is to reverse the string word by word. The input may contain multiple spaces between words and may have leading o...

  • Ans. 

    Reverse words in a string while handling leading/trailing spaces and multiple spaces between words.

    • Split the input string by spaces to get individual words

    • Reverse the list of words

    • Join the reversed words with a single space in between

    • Handle leading/trailing spaces by stripping them before and after reversing

  • Answered by AI
Round 3 - Face to Face 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Easy

Technical Interview round with questions based on DSA

  • Q1. 

    Minimum Time To Solve The Problems

    Given 'N' subjects, each containing a certain number of problems, and 'K' friends, assign subjects to friends such that each subject goes to exactly one friend, maintain...

  • Ans. 

    Assign subjects to friends to minimize maximum workload, find minimum time for most loaded friend.

    • Sort subjects in descending order

    • Assign subjects to friends one by one until all subjects are assigned

    • The maximum workload will be the sum of problems assigned to the friend with the most problems

    • Return the maximum workload as the minimum time required

  • Answered by AI
  • Q2. What is grammar in the context of compiler design?
  • Ans. 

    Grammar in compiler design defines the syntax and structure of a programming language.

    • Grammar specifies the rules for forming valid statements in a programming language.

    • It consists of a set of production rules that define how valid programs can be constructed.

    • There are different types of grammars such as context-free grammar, regular grammar, etc.

    • Example: In C programming language, the grammar specifies that a for loop...

  • Answered by AI
  • Q3. What is a token in compiler design?
  • Ans. 

    A token in compiler design is a basic unit of syntax that the compiler can understand and process.

    • Tokens are the smallest units of a program that are meaningful to the compiler.

    • Examples of tokens include keywords, identifiers, operators, and punctuation symbols.

    • Tokens are generated by the lexical analysis phase of the compiler.

    • Tokens are used by the parser to build the abstract syntax tree of the program.

  • Answered by AI
Round 4 - Video Call 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Easy

Technical round with questions on DSA and Compiler Design mainly. He told me that you’ll be having your final HR round in some time. I knew that I was going well because he seemed to be quite satisfied with my answers.

  • Q1. 

    Sum Root to Leaf Numbers

    You are given an arbitrary binary tree consisting of N nodes, each associated with an integer value from 1 to 9. Each root-to-leaf path can be considered a number formed by concat...

  • Ans. 

    Find the total sum of all root to leaf paths in a binary tree formed by concatenating node values.

    • Traverse the binary tree from root to leaf nodes, keeping track of the current path sum

    • Add the current path sum to the total sum when reaching a leaf node

    • Use modulo (10^9 + 7) to handle large outputs

  • Answered by AI
  • Q2. What is a regular language?
  • Ans. 

    A regular language is a language that can be recognized by a finite automaton.

    • Regular languages can be described by regular expressions.

    • Regular languages are closed under union, concatenation, and Kleene star operations.

    • Examples of regular languages include the set of all strings over an alphabet that contain an even number of 'a's.

  • Answered by AI
  • Q3. What are NP and NP-Hard problems?
  • Ans. 

    NP problems are decision problems that can be verified in polynomial time, while NP-Hard problems are at least as hard as the hardest problems in NP.

    • NP problems can be verified in polynomial time but not necessarily solved in polynomial time.

    • NP-Hard problems are at least as hard as the hardest problems in NP, but may not be in NP themselves.

    • Examples of NP problems include the subset sum problem and the traveling salesm...

  • Answered by AI
Round 5 - HR 

Round duration - 30 minutes
Round difficulty - Easy

That was the round for which I’ve been waiting for hours 
She was very friendly and nice to talk to. It didn’t seem that I was talking to the HR. It was more like talking to a friend. Finally we discussed about the pay-scale and work culture in Accolite.

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPAAccolite Digital Pvt Ltd interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 6 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Mar 2018. There was 1 interview round.

Interview Preparation Tips

General Tips: Interview was short. Explained the role which was similar to the work I was doing before in my previous healthcare organization.

EDI related questions were asked. All type of file conversion and Excel formulas been asked.

Prepare well with on the above areas. It takes around 30 minutes.
Skills: Problem Solving, Analytical Skills, Presentation Skills, Time Management
Duration: <1 week

Progressive Infotech Interview FAQs

How many rounds are there in Progressive Infotech Desktop Support Engineer L2 interview?
Progressive Infotech interview process usually has 3-4 rounds. The most common rounds in the Progressive Infotech interview process are Resume Shortlist, HR and Technical.
How to prepare for Progressive Infotech Desktop Support Engineer L2 interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Progressive Infotech. The most common topics and skills that interviewers at Progressive Infotech expect are Desktop Support, DHCP, OS Installation, Active Directory and DNS.
What are the top questions asked in Progressive Infotech Desktop Support Engineer L2 interview?

Some of the top questions asked at the Progressive Infotech Desktop Support Engineer L2 interview -

  1. What is active directory and what is the use of active directo...read more
  2. How to install proxy certificate in user's machi...read more
  3. What is blue screen of death and how to fix BS...read more
What are the most common questions asked in Progressive Infotech Desktop Support Engineer L2 HR round?

The most common HR questions asked in Progressive Infotech Desktop Support Engineer L2 interview are -

  1. Why are you looking for a chan...read more
  2. What are your salary expectatio...read more
  3. Tell me about yourse...read more

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Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Easy 100%

Duration

Less than 2 weeks 100%
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Progressive Infotech Desktop Support Engineer L2 Salary
based on 51 salaries
₹1.8 L/yr - ₹3.3 L/yr
16% less than the average Desktop Support Engineer L2 Salary in India
View more details

Progressive Infotech Desktop Support Engineer L2 Reviews and Ratings

based on 11 reviews

3.8/5

Rating in categories

4.1

Skill development

4.3

Work-life balance

2.2

Salary

3.7

Job security

4.5

Company culture

2.4

Promotions

4.1

Work satisfaction

Explore 11 Reviews and Ratings
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Desktop Support Engineer L2
51 salaries
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₹1.8 L/yr - ₹3.3 L/yr

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