Pooja Forge Quality Manager Interview Questions and Answers

Quality is a crucial aspect of any product or service in the present times.

• Quality is a key factor in customer satisfaction and loyalty.

• Quality control measures ensure that products meet the required standards.

• Quality assurance processes help in identifying and addressing potential issues before they become major problems.

• Quality management systems like Six Sigma and Lean help in improving overall quality and efficienc...read more

Seven QC tools are a set of basic quality control tools used to identify and solve quality problems.

• Check sheets

• Control charts

• Histograms

• Pareto charts

• Scatter diagrams

• Stratification

• Cause-and-effect diagrams

MTC stands for Measurement and Test Control.

• MTC is a process used in quality engineering to ensure that measurements and tests are performed accurately and consistently.

• It involves establishing control over measurement and test equipment, calibration procedures, and data analysis methods.

• MTC helps in maintaining the reliability and accuracy of measurements and tests, which is crucial for quality assurance.

• For example, ...read more

The problem-solving technique involves identifying the problem, analyzing its root cause, brainstorming solutions, implementing the best solution, and evaluating the results.

• Identify the problem by gathering information and understanding the desired outcome.

• Analyze the root cause by using tools like fishbone diagram or 5 Whys.

• Brainstorm potential solutions by involving a diverse group of stakeholders.

• Implement the best...read more