PMT Machines Quality Manager Interview Questions and Answers

There are numerous clauses that are auditable in IATF 16949.

• IATF 16949 is a quality management standard specifically for the automotive industry.

• It is based on ISO 9001 and includes additional requirements specific to automotive manufacturing.

• The standard consists of 10 sections, each containing multiple clauses that are auditable.

• Some of the auditable clauses include management commitment, customer focus, product real...read more

The auditable clause in IATF 16949 refers to a specific requirement that can be audited for compliance.

• Auditable clauses in IATF 16949 are the specific sections or requirements that can be assessed during an audit.

• These clauses are designed to ensure that organizations meet the necessary quality management system standards.

• Examples of auditable clauses in IATF 16949 include requirements related to customer-specific req...read more

Control plans are used to ensure quality and efficiency in various processes.

• Preventive Control Plan: Identifies potential risks and implements measures to prevent them.

• Detective Control Plan: Focuses on detecting and correcting errors or deviations.

• Corrective Control Plan: Addresses issues that have already occurred and implements corrective actions.

• Directive Control Plan: Provides guidance and instructions for carryi...read more

Handling customer complaints involves active listening, empathy, and prompt resolution.

• Listen attentively to the customer's complaint without interrupting

• Show empathy and understanding towards the customer's frustration

• Apologize for the inconvenience caused and take responsibility

• Offer a solution or propose alternatives to resolve the issue

• Follow up with the customer to ensure their satisfaction

JWT is a JSON-based token used for authentication and authorization purposes.

• JWT stands for JSON Web Token.

• It consists of three parts: header, payload, and signature.

• Header contains the algorithm used to sign the token.

• Payload contains the user information and metadata.

• Signature is used to verify the authenticity of the token.

• JWT is stateless and can be used across multiple domains.

• Example: eyJhbGciOiJIUzI1NiIsInR5cCI6...read more

JWT signature is a string of characters used to verify the authenticity of the token.

• The signature is created by hashing the header and payload with a secret key.

• The resulting hash is then encoded using Base64Url encoding.

• The signature is added to the token as the third part, separated by dots.