Plastic Omnium Credit Manager Interview Questions and Answers

Poka yoke is a Japanese term for mistake-proofing. It is a technique used to prevent errors in a process.

• Poka yoke involves designing a process or product in a way that prevents mistakes from occurring.

• Examples of poka yoke include using color-coding to differentiate between similar parts, using sensors to detect errors, and designing products with only one way to assemble them.

• Poka yoke can improve efficiency, reduce ...read more

I listen to their complaint, empathize with them, offer a solution and follow up to ensure their satisfaction.

• Listen attentively to the customer's complaint

• Empathize with the customer and acknowledge their frustration

• Offer a solution that addresses their concern

• Follow up with the customer to ensure their satisfaction

• Document the complaint and the resolution for future reference

Problem solving involves identifying the problem, gathering information, generating solutions, evaluating options, and implementing the best solution.

• Identify the problem and define it clearly

• Gather information and data related to the problem

• Generate possible solutions and alternatives

• Evaluate the options and choose the best solution

• Implement the solution and monitor the results

• Reflect on the process and learn from it

PPAP (Production Part Approval Process) is a standardized approach to ensure that the production process consistently produces products that meet customer requirements.

• PPAP involves 18 steps that include documentation, design records, engineering change documents, and more.

• The process ensures that the product meets the design specifications and that the production process is capable of consistently producing the produc...read more

I handle customer complaints by actively listening, empathizing, and finding a solution that meets their needs.

• Listen actively to the customer's complaint and let them express their concerns fully.

• Empathize with the customer and acknowledge their frustration or disappointment.

• Find a solution that meets the customer's needs and resolves the issue as quickly as possible.

• Follow up with the customer to ensure their satisfa...read more

Process capability is the ability of a process to produce output within the specification limits.

• Process capability is a statistical measure that compares the variability of a process output to the specification limits.

• It helps to determine if a process is capable of producing products that meet customer requirements.

• Process capability is usually measured using indices such as Cp, Cpk, Pp, and Ppk.

• A process with a high...read more

Our current work structure is a matrix organization with cross-functional teams.

• We have multiple departments and teams working together on projects

• Each project has a project manager and a cross-functional team

• We have regular meetings to ensure alignment and progress

• We encourage collaboration and communication across departments

• We have a clear hierarchy and reporting structure

Yes, I can draw a 2D drawing of a connecting rod in CAD software.

• I would start by opening the CAD software and selecting the appropriate tools for drawing lines, arcs, and circles.

• Then, I would use the dimensions and specifications provided to create an accurate representation of the connecting rod.

• I would also ensure that the drawing is to scale and includes all necessary details such as material type and finish.

• Examp...read more

Seeking new challenges and growth opportunities.

• Looking for a more challenging role to utilize my skills and experience.

• Desire to work in a different industry or with a different product/service.

• Seeking better work-life balance or company culture.

• Limited opportunities for advancement or professional development in current organization.

• Company restructuring or downsizing.

• Personal reasons such as relocation or family obl

Yes, I do have a bike.

• I have a road bike that I use for exercise and commuting.

• I enjoy exploring new bike trails and routes in my free time.

• I also participate in charity bike rides to raise money for various causes.

Yes, I am willing to relocate to Pune for the Senior Manager position.

• I am excited about the opportunity to work in a new city and explore its culture.

• I have researched the cost of living and housing options in Pune and am comfortable with the relocation.

• I am committed to the success of the company and am willing to make the necessary sacrifices to ensure that success.

• I have experience working remotely and can continue...read more

Costing for plastic parts involves considering material, tooling, labor, and overhead costs.

• Determine the material cost per unit based on the type and quantity of plastic used

• Calculate the tooling cost, including mold design and fabrication

• Factor in labor costs for production and assembly

• Include overhead costs such as utilities, rent, and insurance

• Consider any additional costs such as shipping and packaging

• Compare the ...read more

IRR is the rate of return on an investment while EBITA is a measure of a company's profitability.

• IRR stands for Internal Rate of Return and is used to calculate the potential profitability of an investment.

• EBITA stands for Earnings Before Interest, Taxes, Depreciation, and Amortization and is a measure of a company's profitability.

• IRR is expressed as a percentage and is used to determine whether an investment is worth ...read more

A busy day managing teams and overseeing operations in a previous organization.

• Started the day by reviewing the previous day's performance reports

• Conducted a team meeting to discuss goals and targets for the day

• Met with department heads to address any issues or concerns

• Reviewed and approved budgets and expenses

• Attended a client meeting to discuss project progress

• Conducted performance evaluations for team members

• Partici...read more

Seeking new challenges and growth opportunities.

• Looking for a more senior role to utilize my skills and experience.

• Seeking a company with a better cultural fit.

• Desire to work in a different industry or sector.

• Seeking better work-life balance.

• Company downsizing or restructuring.

• Relocation or personal reasons.

I am driven in sales by the opportunity to build relationships, exceed targets, and contribute to the success of the company.

• Building relationships: I enjoy connecting with clients, understanding their needs, and finding solutions that meet their requirements.

• Exceeding targets: I thrive on setting ambitious goals and working hard to surpass them. Achieving sales targets gives me a sense of accomplishment and motivates ...read more