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A help desk is a centralized resource that provides technical support and assistance to users.
Provides assistance with technical issues and troubleshooting
Acts as a single point of contact for users seeking help
May offer support via phone, email, chat, or in person
Logs and tracks issues to ensure timely resolution
Common in IT departments and customer service organizations
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Interview experience
based on 12 reviews
Rating in categories
Project Engineer
89
salaries
| ₹2 L/yr - ₹7.5 L/yr |
Remote Desktop Support Engineer
57
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
Desktop Support Engineer
49
salaries
| ₹1.5 L/yr - ₹4.1 L/yr |
Remote Desktop Engineer
41
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
Project Consultant
31
salaries
| ₹3.5 L/yr - ₹11 L/yr |
HCLTech
Wipro
Tech Mahindra
Infosys