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PC Solutions Remote Desktop Support Engineer Interview Questions and Answers

Updated 16 Feb 2024

PC Solutions Remote Desktop Support Engineer Interview Experiences

1 interview found

Remote Desktop Support Engineer Interview Questions & Answers

Anonymous

posted on 16 Feb 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Technical

(1 Question)

Q1. What is a help desk

Ans.

A help desk is a centralized resource that provides technical support and assistance to users.

Provides assistance with technical issues and troubleshooting
Acts as a single point of contact for users seeking help
May offer support via phone, email, chat, or in person
Logs and tracks issues to ensure timely resolution
Common in IT departments and customer service organizations

Answered by AI

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Top trending discussions

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Career Growth

a technical specialist

How soon should I say I'm not joining the org.

I have offer from 3 orgs 1. Deloitte 2. Thoughtworks 3. TCS Decided to join Deloitte on March 05, which is the DoJ of other two as well. I wanted to know when is the right time to inform tcs and thoughtworks that I'm not joining their orgs, and what's the best reason to give? I wanted to have a backup offer if in worst case deloittes offer messes up.

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PC Solutions Interview FAQs

How many rounds are there in PC Solutions Remote Desktop Support Engineer interview?

PC Solutions interview process usually has 1 rounds. The most common rounds in the PC Solutions interview process are Technical.

How to prepare for PC Solutions Remote Desktop Support Engineer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at PC Solutions. The most common topics and skills that interviewers at PC Solutions expect are Desktop Support, Remote Desktop, Application Support, Desktop Engineering and Hardware Networking.

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PC Solutions Remote Desktop Support Engineer Salary

based on 59 salaries

₹2.4 L/yr - ₹4.5 L/yr

At par with the average Remote Desktop Support Engineer Salary in India

View more details

PC Solutions Salaries in India

Project Engineer 89 salaries	₹2 L/yr - ₹7.5 L/yr
Remote Desktop Support Engineer 59 salaries	₹2.4 L/yr - ₹4.5 L/yr
Desktop Support Engineer 48 salaries	₹0.9 L/yr - ₹3.7 L/yr
Remote Desktop Engineer 41 salaries	₹2.4 L/yr - ₹5.2 L/yr
Project Consultant 31 salaries	₹3.5 L/yr - ₹11 L/yr