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OZiva Customer Associate Interview Questions and Answers

Updated 21 Nov 2022

OZiva Customer Associate Interview Experiences

1 interview found

I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. It was the personal round 1. Tell me about yourself and the place yoh have worked before
  • Q2. 2. Tell me about your family.
Round 3 - Case Study 

If the customers says that his refund is not initiated..... And you can see that the refund is already processed from our end... Then how will you handle that customer... What will right back to him as a solution

Interview Preparation Tips

Interview preparation tips for other job seekers - It is one of the best companies I have ever seen... I would recommend you please share your resume here...
The so founders are very knowledgeable and ground to earth....
Happy to work with them....

OZiva Interview FAQs

How many rounds are there in OZiva Customer Associate interview?
OZiva interview process usually has 3 rounds. The most common rounds in the OZiva interview process are Resume Shortlist, One-on-one Round and Case Study.

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People are getting interviews through

based on 1 OZiva interview
Referral
100%
Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.

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