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Orion Innovation Technical Support Engineer Interview Questions, Process, and Tips

Updated 2 Nov 2021

Orion Innovation Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 29 Oct 2021

Interview Questionnaire 

9 Questions

  • Q1. Dbms and SQL in detail ,OOPs concepts,
    • Add your answer
  • Q2. Explain a situation where I face some issues while developing project and how I handle it
    • Add your answer
  • Q3. Strength and weakness
    • Add your answer
  • Q4. Favourite book .What is the positive I found in it
    • Add your answer
  • Q5. If a customer call you and say ,he don't want to talk to me and spent his time ,he only want to speak with my senior officer. How will I manage that customer
  • Ans. 

    Assure the customer that you are capable of handling their issue and offer to escalate if necessary.

    • Listen to the customer's concerns

    • Empathize with their frustration

    • Assure them that you are capable of handling their issue

    • Offer to escalate to a senior officer if necessary

    • Provide contact information for the senior officer

    • Answered by AI
    View 1 more answer
  • Q6. Project and tables in detail
  • Ans. 

    Project and tables are essential components of a database system.

    • A project is a collection of related tables that store data.

    • Tables are used to organize and store data in a structured manner.

    • Projects and tables are created using SQL commands.

    • Projects can have multiple tables that are related to each other through keys.

    • Tables can have columns that define the type of data that can be stored in them.

    • Answered by AI
    Add your answer
  • Q7. SQL queries using inner join ,outer join
  • Ans. 

    SQL joins are used to combine data from two or more tables based on a related column between them.

    • Inner join returns only the matching rows from both tables

    • Left outer join returns all rows from the left table and matching rows from the right table

    • Right outer join returns all rows from the right table and matching rows from the left table

    • Full outer join returns all rows from both tables

    • Syntax: SELECT * FROM table1 INNER...

    • Answered by AI
    Add your answer
  • Q8. Find error in a code and guess output
  • Ans. 

    Answering a code error and output guess question for Technical Support Engineer position.

    • Identify the error message or line number in the code

    • Check for syntax errors, missing or extra characters

    • Debug the code by running it and checking the output

    • Guess the output based on the input and code logic

    • Provide a detailed explanation of the error and output

    • Answered by AI
    Add your answer
  • Q9. Ambition and how I can reach there
    • Add your answer

Skills evaluated in this interview

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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Slk Software Services user image Anonymous

posted on 4 Jan 2025

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain about projects worked
  • Ans. 

    I have worked on various projects involving troubleshooting, system maintenance, and customer support.

    • Managed and resolved technical issues reported by customers

    • Performed system maintenance tasks to ensure optimal performance

    • Provided customer support through phone, email, and chat channels

    • Answered by AI
    Add your answer
  • Q2. Challenges faced while supporting application
  • Ans. 

    Challenges include troubleshooting technical issues, managing user expectations, and coordinating with development teams.

    • Troubleshooting technical issues such as software bugs or network connectivity issues

    • Managing user expectations by providing timely updates and resolutions

    • Coordinating with development teams to escalate complex issues or provide feedback for future improvements

    • Answered by AI
    Add your answer

Technical Support Engineer Interview Questions & Answers

Collabera Technologies user image Anonymous

posted on 17 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About your previous work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and team as well as

Technical Support Engineer Interview Questions & Answers

Xoriant user image Anonymous

posted on 31 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Support L1,L2 Technical round AWS
    • Add your answer
  • Q2. Salary
    • Add your answer

Technical Support Engineer Interview Questions & Answers

TEKsystems user image Nikhil Krishna

posted on 10 Nov 2022

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.

Technical Support Engineer Interview Questions & Answers

HTC Global Services user image Anonymous

posted on 1 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
    • Answered Anonymously
    Add your answer
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
    • Answered Anonymously
    Add your answer
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india

Support Engineer Interview Questions & Answers

Luxoft user image Anonymous

posted on 19 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

Unix and SQL based questions

Round 3 - One-on-one 

(3 Questions)

  • Q1. Unix and SQL based questions, along with previous work experience
    • Add your answer
  • Q2. Mv ,cd ,cp,vi editor, scriptingetc
    • Add your answer
  • Q3. DML,DCL,TCL,stored procedure etc
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Based on work experience and some basic questions like why are you leaving your present company etc
    • Add your answer

Interview Preparation Tips

Topics to prepare for Luxoft Support Engineer interview:
  • SQL
  • Linux
  • Python
Interview preparation tips for other job seekers - Please focus and try to be consistent on one technology and make it as your strength

Desktop Support Engineer Interview Questions & Answers

CitiusTech user image Anonymous

posted on 9 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Slk Software Services user image Anonymous

posted on 4 Jan 2025

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain about projects worked
  • Ans. 

    I have worked on various projects involving troubleshooting, system maintenance, and customer support.

    • Managed and resolved technical issues reported by customers

    • Performed system maintenance tasks to ensure optimal performance

    • Provided customer support through phone, email, and chat channels

    • Answered by AI
    Add your answer
  • Q2. Challenges faced while supporting application
  • Ans. 

    Challenges include troubleshooting technical issues, managing user expectations, and coordinating with development teams.

    • Troubleshooting technical issues such as software bugs or network connectivity issues

    • Managing user expectations by providing timely updates and resolutions

    • Coordinating with development teams to escalate complex issues or provide feedback for future improvements

    • Answered by AI
    Add your answer

Senior Technical Support Engineer Interview Questions & Answers

Collabera Technologies user image SAKTHIVEL RAMALINGAM

posted on 24 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
    • Add your answer
  • Q2. What is Active Directory and how does it function?
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
    • Add your answer
  • Q2. Personal information about studies and family
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.
More about working at Orion Innovation

Orion Innovation Interview FAQs

What are the top questions asked in Orion Innovation Technical Support Engineer interview?

Some of the top questions asked at the Orion Innovation Technical Support Engineer interview -

  1. If a customer call you and say ,he don't want to talk to me and spent his time ...read more
  2. SQL queries using inner join ,outer jo...read more
  3. Find error in a code and guess out...read more

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