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Open Secret

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Open Secret Assistant Manager Service Interview Questions and Answers

Updated 28 Apr 2023

Open Secret Assistant Manager Service Interview Experiences

1 interview found

Assistant Manager Service Interview Questions & Answers

user image Anonymous

posted on 28 Apr 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell us about yourself
    • Add your answer
  • Q2. Previous experience
    • Add your answer
Round 3 - One-on-one 

(3 Questions)

  • Q1. Case study pertaining to the role
    • Add your answer
  • Q2. Profile- company fit
    • Add your answer
  • Q3. Problem solving approach taken in previous roles
  • Ans. 

    I approach problem-solving by identifying the root cause and brainstorming solutions.

    • I gather all relevant information and analyze it thoroughly

    • I prioritize the issues and focus on the most critical ones first

    • I involve the team and encourage their input and ideas

    • I test and evaluate potential solutions before implementing them

    • For example, when I worked as a customer service representative, I received a high volume of co...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest

Top trending discussions

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Interview Tips & Stories
2w
heartwarmingracoon
Verified Icon
·
works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Wheelseye Technology user image Kuldeep Tiwari

posted on 19 Sep 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers with patience and empathy

    • Proficient in using CRM software and resolving technical issues

    • Received multiple awards for outstanding customer satisfaction ratings

    • Answered by AI
    Add your answer
  • Q2. Why you want to join as a customer service executive after perusing mca
  • Ans. 

    I want to utilize my technical skills gained from MCA to provide excellent customer service and enhance my communication abilities.

    • I have a strong technical background from my MCA degree which will help me troubleshoot customer issues effectively.

    • I enjoy interacting with people and solving problems, which are key aspects of a customer service role.

    • I believe that working as a customer service executive will help me impr...

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Same qutsions were repeated
    • Add your answer
  • Q2. Tell about your work experience
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.

    • Managed a team of customer service representatives to ensure timely and effective resolution of customer inquiries

    • Implemented new customer service strategies to improve overall customer satisfaction

    • Utilized CRM software to track customer interactions and provide personalized suppo...

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

Paisabazaar.com user image Anonymous

posted on 9 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some basic Maths questions and Logical reasoning sets

Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself, Skills and How you are seeing yourself in next 5 year
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. About yourself, bit friendly questioning and skills assessment question
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your interview, do not get nervous after seeing the huge crowd present in the building.

Service Engineer Interview Questions & Answers

Udaan user image Anonymous

posted on 30 Nov 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. About experience
  • Ans. Tell the what you have leaned in previous company
    • Answered Anonymously
    Add your answer
  • Q2. Controller and Electronics questions
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Family background and working experience
    • Add your answer
Round 4 - Behavioral 

(1 Question)

  • Q1. Salary ex kkkk
    • Add your answer

Customer Service Executive Interview Questions & Answers

Meesho user image Anonymous

posted on 14 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Thanku for giving my opputonity my name is md asif ahemd i am 22 years old
    • Add your answer
  • Q3. Tell me about your experince
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Mangement good

Customer Service Associate Interview Questions & Answers

CARS24 user image Anonymous

posted on 26 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce briefly about your self
    • Add your answer
  • Q2. I talk about myself
    • Add your answer
Round 2 - Group Discussion 

How to handle angry customer

Round 3 - HR 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

Customer Service Associate Interview Questions & Answers

BlackBuck user image Anonymous

posted on 9 Nov 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. First he was ask myself
    • Add your answer
  • Q2. Then you are ask my family background my education background languages Bangalore details
    • Add your answer
  • Q3. H r ask future plans
    • Add your answer

Customer Service Executive Interview Questions & Answers

Porter user image Anonymous

posted on 5 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Tested spoken English with perticular subject

Round 3 - Aptitude Test 

Calculation and mind tested questions

Round 4 - One-on-one 

(1 Question)

  • Q1. Communication skill and situations handling questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Calculation and communication skill required

Customer Service Executive Interview Questions & Answers

Swiggy user image Anonymous

posted on 3 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some general queries, mathematical and analyticals. multiple choice. 15mins

Round 2 - Typing Test 

(1 Question)

  • Q1. Typing speed should be atleast 25wpm
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Usual previous job questions and how long you can stay
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.

Senior Customer Service Executive Interview Questions & Answers

Blinkit user image Mohammad Faisal

posted on 2 May 2022

Round 1 - Aptitude Test 

It's a Gernal English, Grammer, Genral Awareness, Reasoning test

Round 2 - One-on-one 

(1 Question)

  • Q1. Majorly about customer experience and e commerce
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be aware of Customer support and Experience.
More about working at Open Secret

Open Secret Interview FAQs

How many rounds are there in Open Secret Assistant Manager Service interview?
Open Secret interview process usually has 3 rounds. The most common rounds in the Open Secret interview process are Resume Shortlist, HR and One-on-one Round.

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Open Secret Assistant Manager Service Interview Process

based on 1 interview

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