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Open Financial Technologies Private Limited Product Support Engineer Interview Questions and Answers

Updated 16 Feb 2024

Open Financial Technologies Private Limited Product Support Engineer Interview Experiences

1 interview found

Product Support Engineer Interview Questions & Answers

user image Anonymous

posted on 16 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Basic to intermediate SQL questions, Monitoring tool search queries, API questions, scenario based questions
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Scenario based questions and adaptability test
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Behavioral assessment
    • Add your answer

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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Revolut user image Anonymous

posted on 5 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why revolut and why you have applied for this role
    • Add your answer
  • Q2. Future plans after coming here
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good and try your best

Customer Support Executive Interview Questions & Answers

Revolut user image Anonymous

posted on 10 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was an online written test

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to switch your job ?
    • Add your answer
  • Q2. Which KPI according to you is the most important?
  • Ans. 

    Customer satisfaction is the most important KPI for a Customer Support Executive.

    • Customer satisfaction directly reflects the quality of service provided

    • High customer satisfaction leads to customer loyalty and retention

    • Measuring customer satisfaction helps in identifying areas for improvement

    • Examples: Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)

    • Answered by AI
    Add your answer

Customer Support Executive Interview Questions & Answers

Navi Technologies user image Charan Moger

posted on 7 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Email writing about some scenarios

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction, previous experience
    • Add your answer
  • Q2. About your goals
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Support Executive Interview Questions & Answers

Revolut user image Pankaj Kumar Bissoi

posted on 29 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Have you ever dealt with a difficult situation
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Salary and compensation round
    • Add your answer

Customer Support Executive Interview Questions & Answers

Revolut user image Anonymous

posted on 17 Sep 2023

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Challenging, made me think.

Round 3 - HR 

(1 Question)

  • Q1. HR round was quite satisfactory
    • Add your answer
Round 4 - Case Study 

It was illogical to judge someone regarding the product knowledge without having any prior training.

Customer Support Executive Interview Questions & Answers

Rupeek user image Anonymous

posted on 1 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. First round hR round self introduction and salary discussion
    • Add your answer
  • Q2. Self introduction and languages known
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Manager round about process and previous company experience they were asked

Customer Support Executive Interview Questions & Answers

Razorpay user image Neha Kouser

posted on 14 Jan 2022

I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - One day process contains more than 3 to 4 hr rounds basic aptitude group discussion and then hr rounds
More about working at Open Financial Technologies Private Limited

Open Financial Technologies Private Limited Interview FAQs

How many rounds are there in Open Financial Technologies Private Limited Product Support Engineer interview?
Open Financial Technologies Private Limited interview process usually has 3 rounds. The most common rounds in the Open Financial Technologies Private Limited interview process are One-on-one Round and Technical.
How to prepare for Open Financial Technologies Private Limited Product Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Open Financial Technologies Private Limited. The most common topics and skills that interviewers at Open Financial Technologies Private Limited expect are Database, Debugging, MySQL, PHP and Product Support.
What are the top questions asked in Open Financial Technologies Private Limited Product Support Engineer interview?

Some of the top questions asked at the Open Financial Technologies Private Limited Product Support Engineer interview -

  1. Basic to intermediate SQL questions, Monitoring tool search queries, API questi...read more
  2. Scenario based questions and adaptability t...read more
  3. Behavioral assessm...read more

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Open Financial Technologies Private Limited Product Support Engineer Salary
based on 22 salaries
₹1.5 L/yr - ₹10 L/yr
17% less than the average Product Support Engineer Salary in India
View more details

Open Financial Technologies Private Limited Product Support Engineer Reviews and Ratings

based on 6 reviews

2.7/5

Rating in categories

1.8

Skill development

1.9

Work-Life balance

2.0

Salary & Benefits

1.5

Job Security

2.0

Company culture

1.7

Promotions/Appraisal

1.7

Work Satisfaction

Explore 6 Reviews and Ratings
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