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If you ask me any question then ask it only on technical knowledge and customer support.
Listen to their concerns, empathize with them, apologize for the issue, offer a solution, follow up to ensure satisfaction.
Listen actively to their concerns without interrupting.
Empathize with their situation and show understanding.
Apologize for the issue, even if it wasn't directly your fault.
Offer a solution to resolve the problem, whether it's a refund, replacement, or other resolution.
Follow up with the customer to
The customer should be called to understand the reason for leaving and to potentially offer solutions to retain them.
Call the customer to inquire about the reason for leaving
Offer solutions or alternatives to address their concerns
Express willingness to address any issues or problems they may have
Thank them for their past business and express hope for future opportunities
Knowledge of product/service, sales techniques, customer behavior, market trends, negotiation skills, communication skills.
Understanding of the product/service being sold
Knowledge of sales techniques and strategies
Understanding of customer behavior and preferences
Awareness of market trends and competition
Strong negotiation skills
Effective communication skills
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
Electricity is a form of energy resulting from the existence of charged particles (such as electrons or protons), either statically as an accumulation of charge or dynamically as a current.
Electricity is the flow of electric charge through a conductor.
It can be produced by generators, batteries, or solar panels.
Electricity powers various devices and appliances in our daily lives.
It can be dangerous if not handled prope
To create a JC, you need to follow specific steps and guidelines.
Start by defining the job description and requirements for the JC.
Conduct a job analysis to determine the necessary skills and qualifications.
Create a job posting or advertisement to attract potential candidates.
Review applications and resumes to shortlist candidates for interviews.
Conduct interviews to assess candidates' fit for the position.
Select the b...
What people are saying about Ola Electric Mobility
I applied via Referral and was interviewed before Aug 2023. There were 3 interview rounds.
I have 5 years of experience in retail management, overseeing daily operations, managing staff, and driving sales.
Managed a team of 15 employees, delegating tasks and providing training as needed
Implemented new sales strategies which resulted in a 10% increase in revenue
Handled customer complaints and resolved issues to ensure customer satisfaction
Created employee schedules and monitored performance to meet sales goals
Different suspension systems include independent suspension, solid axle suspension, leaf spring suspension, coil spring suspension, and air suspension.
Independent suspension allows each wheel to move independently, providing a smoother ride and better handling.
Solid axle suspension connects both wheels on an axle, often found in trucks and SUVs for durability.
Leaf spring suspension uses layers of metal strips to suppor...
I have learned the importance of effective communication, problem-solving skills, and team management in my previous roles.
Developed strong communication skills through regular interactions with team members and clients
Enhanced problem-solving abilities by resolving complex issues efficiently
Gained experience in team management by leading projects and delegating tasks effectively
I want to work for Ola because of its innovative approach to transportation and its commitment to providing convenient and reliable services.
I admire Ola's focus on technology and its efforts to improve the transportation industry.
I appreciate Ola's dedication to customer satisfaction and safety.
I believe working for Ola will provide me with valuable experience and opportunities for growth.
Yes, I am willing to work on weekends as needed to ensure the smooth operation of the business.
I am flexible with my schedule and understand the importance of weekend availability in a managerial role.
I am committed to ensuring the success of the team and the business, even if it requires working on weekends.
I have previous experience working weekends in a managerial capacity and have successfully managed teams during
Seeking new challenges and growth opportunities.
Looking for career advancement
Seeking new challenges and responsibilities
Interested in exploring different industry or company culture
Ola Electric Mobility interview questions for popular designations
Get interview-ready with Top Ola Electric Mobility Interview Questions
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 2 interview rounds.
Designing a vehicle involves a comprehensive process that includes conceptualization, engineering, prototyping, testing, and production.
Identify the purpose and target market of the vehicle
Gather requirements and specifications
Create conceptual designs and sketches
Utilize computer-aided design (CAD) software for detailed engineering
Build prototypes for testing and validation
Iterate and refine the design based on feedba...
I was interviewed in Jul 2024.
I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 3 interview rounds.
Poster designs social media designs
I applied via Campus Placement
MOSFET is a type of transistor that uses an electric field to control the flow of current.
MOSFET stands for Metal-Oxide-Semiconductor Field-Effect Transistor.
It has three terminals: gate, source, and drain.
The gate terminal controls the flow of current between the source and drain.
MOSFET operates in three regions: cutoff, triode, and saturation.
It is commonly used in amplifiers, switches, and digital circuits.
Relays are electrically operated switches that open and close circuits. IPM motors use power transistors to control the motor speed and direction with a DC battery supply.
Relays work by using an electromagnet to mechanically switch contacts open or closed.
IPM motors use power transistors to control the motor's speed and direction by adjusting the voltage and current supplied to the motor.
DC battery supply provides the ...
The duration of Ola Electric Mobility interview process can vary, but typically it takes about less than 2 weeks to complete.
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