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Offshoot Agency Customer Service Executive Interview Questions and Answers

Updated 6 Jul 2021

Offshoot Agency Customer Service Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why do you want to start your carrier from bpo?
  • Ans. 

    I am interested in starting my career in BPO because of the opportunities it provides for growth and development.

    • BPO offers a dynamic and challenging work environment

    • It provides opportunities to develop communication and problem-solving skills

    • BPO offers career growth and advancement opportunities

    • I am excited about the prospect of working with a diverse group of people

    • I believe that BPO will provide me with a strong fou...

  • Answered by AI
  • Q2. Why we should hire you?
  • Q3. What was your precious experience and why you left previous company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident when you are giving for interview! And always show that you are initiative and passionate what you love to do? Knowledge about your hobby when you are going for interview.

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Ctc notice period

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Interview experience
1
Bad
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy MCQ based on job type

Round 3 - Technical 

(1 Question)

  • Q1. Mostly Scenario based
Round 4 - HR 

(2 Questions)

  • Q1. Please tell your current CTC
  • Ans. 

    My current CTC is confidential and I prefer not to disclose it.

    • I am not comfortable sharing my current compensation details.

    • I believe my value is based on my skills and experience, not my current salary.

    • I am open to discussing salary expectations for this role.

  • Answered by AI
  • Q2. Please tell your expected CTC
  • Ans. 

    I expect a competitive salary based on my experience, skills, and the responsibilities of the Senior Executive role.

    • I have extensive experience in leading teams and driving business growth, which warrants a higher salary.

    • I have a proven track record of successfully implementing strategic initiatives and achieving targets.

    • I have strong negotiation and communication skills, which are valuable in senior executive roles.

    • I ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste your time being here
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Ask que related to work and experience
Round 3 - Case Study 

Related to aadhaar work

Round 4 - Group Discussion 

Ask to aadhaar related question

Interview Preparation Tips

Interview preparation tips for other job seekers - Do you what be do but do just like that you are perfect to your work
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. About my experience and skills set

Interview Preparation Tips

Interview preparation tips for other job seekers - Come here work and grow for your future

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Coding Test 

SQL questions and query output.

Round 2 - Technical 

(1 Question)

  • Q1. I had interview on SQL and pl SQL. So the interview started with basic sql questions and then level increased. Question were asked on joins, union, rank, dense rank. Indexes, triggers. I was asked to ri...

Interview Preparation Tips

Interview preparation tips for other job seekers - For sql pl SQL profile prepare well for the basic terminology. Queries and all.

I applied via Naukri.com and was interviewed in Jul 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Basic java questions in firt round of interview. Next few rounds included everything from basics of core java to coding, problem solving, testing techniques etc. Questions were asked from collections basic...
  • Q2. Write junit test cases for different scenario.
  • Ans. 

    JUnit test cases for different scenarios

    • Identify different scenarios to be tested

    • Write test cases for each scenario

    • Ensure test cases cover all possible outcomes

    • Use assertions to verify expected results

    • Mock dependencies if necessary

  • Answered by AI

Skills evaluated in this interview

Are these interview questions helpful?

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Regarding PHP

Interview Preparation Tips

Interview preparation tips for other job seekers - Please clear your basic knowledge

I appeared for an interview before Mar 2021.

Round 1 - Coding Test 

Round duration - 30 minutes
Round difficulty - Medium

This was a MCQ round. 30 ques in 30 mins consisting of difficult quantitative aptitude questions were to be solved.

Round 2 - Coding Test 

(2 Questions)

Round duration - 60 minutes
Round difficulty - Medium

In this test round, 2 coding questions were given. Either write the code or pseudo code

  • Q1. 

    N Queens Problem

    Given an integer N, find all possible placements of N queens on an N x N chessboard such that no two queens threaten each other.

    Explanation:

    A queen can attack another queen if they ar...

  • Ans. 

    The N Queens Problem involves finding all possible placements of N queens on an N x N chessboard without threatening each other.

    • Use backtracking algorithm to explore all possible configurations.

    • Keep track of rows, columns, and diagonals to ensure queens do not threaten each other.

    • Generate all valid configurations and print them out.

  • Answered by AI
  • Q2. 

    Sort 0 1 2 Problem Statement

    Given an integer array arr of size 'N' containing only 0s, 1s, and 2s, write an algorithm to sort the array.

    Input:

    The first line contains an integer 'T' representing the n...
  • Ans. 

    Sort an array of 0s, 1s, and 2s in linear time complexity.

    • Use three pointers to keep track of 0s, 1s, and 2s while traversing the array.

    • Swap elements based on the values encountered to sort the array in-place.

    • Time complexity should be O(N) and space complexity should be O(1).

  • Answered by AI
Round 3 - Face to Face 

(2 Questions)

Round duration - 60 minutes
Round difficulty - Easy

This was a technical round with questions on DSA.

  • Q1. 

    Reverse Words in a String: Problem Statement

    You are given a string of length N. Your task is to reverse the string word by word. The input may contain multiple spaces between words and may have leading o...

  • Ans. 

    Reverse words in a string while handling leading, trailing, and multiple spaces.

    • Split the input string by spaces to get individual words

    • Reverse the order of the words

    • Join the reversed words with a single space in between

  • Answered by AI
  • Q2. 

    Circular Linked List Detection

    You are provided with the head of a linked list containing integers. Your task is to determine if the linked list is circular.

    Note:
    • A linked list is considered circula...
  • Ans. 

    Detect if a given linked list is circular by checking if it forms a closed loop.

    • Traverse the linked list using two pointers, one moving at double the speed of the other.

    • If the two pointers meet at any point, the linked list is circular.

    • If the faster pointer reaches the end of the list (NULL), the linked list is not circular.

  • Answered by AI
Round 4 - HR 

Round duration - 30 minutes
Round difficulty - Easy

HR round with typical behavioral problems.

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPAMAQ Software interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 5 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

Interview Preparation Tips

Round: Test
Experience: The questions were of medium to high difficulty. What set this test apart was the fact that each question had different weightage ranging from 0.5 to 3 marks per question. Time was a major factor. So my strategy was to attempt all the 1 and 1.5 marks questions which constitute the major chunk of the paper in around 40 minutes and spend the remaining 20 minutes for the 2 and 3 mark questions. I did not even bother reading the 0.5 mark questions. The 2 and 3 mark questions were difficult and those will differentiate you from others. 1600 students wrote the test and only 86 got shortlisted for the next round.
Duration: 60 minutes
Total Questions: 40

Round: Technical Interview
Experience: I was asked to write a C program to print the Fibonacci sequence and a basic SQL query. Apart from this I was asked a puzzle and other questions related to my resume. Out of the 86, only 26 students were called for the next round which again was a technical interview.

Round: Technical Interview
Experience: This was similar to the first technical interview. I had to write a C program to print the prime numbers between 1 and 100 and a puzzle was asked again. Apart from this a guesstimate to find the number of cars between 2 places was asked and a scenario based question too was asked. These were followed by resume related questions.

Round: HR Interview
Experience: All the 26 students who attended the second technical round were allowed to attend HR round as well. This was just for 4 - 5 minutes. I was asked about my family background and why I should be hired. My fondest memories from school days were asked too. Finally offer letter was given to 10 students out of the 1600 who wrote the test :P

General Tips: Just keep a calm head and attempt the questions. Ask for time to think if you are not able to answer the questions immediately. Be bold and confident. That is sufficient :)
Skills: Puzzle Solving Capability, Ability To Think, SQL, C Programming
College Name: VIT Vellore

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Offshoot Agency Customer Service Executive Salary
based on 20 salaries
₹1.2 L/yr - ₹3 L/yr
36% less than the average Customer Service Executive Salary in India
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Offshoot Agency Customer Service Executive Reviews and Ratings

based on 5 reviews

3.9/5

Rating in categories

3.8

Skill development

3.9

Work-life balance

3.8

Salary

3.9

Job security

3.9

Company culture

3.8

Promotions

3.9

Work satisfaction

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