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NTT Data Information Processing Services Senior Service Desk Analyst Interview Questions, Process, and Tips
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Interview questions from similar companies
(2 Questions)
- Q1. What is VPN ?
- Ans.
VPN stands for Virtual Private Network, a secure connection that allows users to access a private network over a public network.
VPN creates a secure and encrypted connection over the internet
It allows users to access resources on a private network remotely
Commonly used for remote work, accessing company servers, and bypassing geo-restrictions
Examples include OpenVPN, Cisco AnyConnect, and NordVPN
- Q2. What is incident ?
- Ans.
An incident is an unplanned event that disrupts normal operations and requires immediate attention to resolve.
An incident can be a hardware or software failure
It can also be a security breach or a user error
Incidents are typically reported through a service desk or help desk system
(2 Questions)
- Q1. What is youe expected CTC
- Ans.
My expected CTC is negotiable based on the job responsibilities, company benefits, and industry standards.
My expected CTC is based on my experience, skills, and qualifications.
I am open to discussing the salary range during the interview process.
I am looking for a competitive salary package that aligns with my expertise.
I am also considering other benefits such as healthcare, retirement plans, and professional developm
- Q2. Tell someting sbout yorself
- Ans.
I am a dedicated and experienced Senior Service Desk Analyst with a passion for providing excellent customer support.
Over 5 years of experience in IT support roles
Strong technical skills in troubleshooting hardware and software issues
Excellent communication and problem-solving abilities
Proven track record of meeting SLAs and exceeding customer expectations
Skills evaluated in this interview
(1 Question)
- Q1. Project management related, experience, current trends, certifications etc
(1 Question)
- Q1. Project management related questions on how challenges were handled and others with another interviewer 2
(1 Question)
- Q1. Discussion with a Senior Manager
(1 Question)
- Q1. General HR questions
Interview Preparation Tips
Senior Customer Service Representative Interview Questions & Answers
Optum Global Solutions
Anonymous
posted on 27 Oct 2024
Selected
I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Self Introduction
- Q2. About Experience
(3 Questions)
- Q1. Self Introduction
- Q2. About Experience
- Q3. Weakness and Strength
Typing Test and a mock chat
Swapna Pratap
(2 Questions)
- Q1. Explain about one of your recent project
- Ans.
Managed a software development project for a new mobile app
Led a team of 10 developers and designers
Implemented Agile methodology for project management
Delivered the app on time and within budget
Received positive feedback from users for user-friendly interface
- Q2. Pm related questions
(2 Questions)
- Q1. PM questions , finance costing
- Q2. Tell me about yourself
- Ans.
Experienced Senior Project Manager with a proven track record of successfully leading cross-functional teams to deliver projects on time and within budget.
Over 10 years of project management experience
Strong leadership and communication skills
Expertise in creating and managing project plans
Ability to identify and mitigate risks
Experience working with diverse stakeholders
Managed a team that successfully implemented a ne...
Interview Preparation Tips
Team Lead Operations Interview Questions & Answers
Sutherland Global Services
ashitosh sabbanwar
posted on 15 Jun 2024
(2 Questions)
- Q1. Introduce about college experience?
- Q2. Some hidden things you liked in your management?
Choose your own topic and explain to others?
(2 Questions)
- Q1. How much salary do you expect?
- Q2. Why should we hire you?
Interview Preparation Tips
(1 Question)
- Q1. Asked about technical knowledge and people management.
Senior Project Manager Interview Questions & Answers
Publicis Sapient
Ankita Dalal
posted on 19 Apr 2023
I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.
Global distribution framework for an exisitng brand
(1 Question)
- Q1. Case study based discussion
Anjanee Ambegaonker
Selected
I applied via campus placement at Maharaja Sayajirao University (MSU), Baroda and was interviewed before Apr 2023. There were 4 interview rounds.
Easy aptitude test and usually they aren't that strict
There was a topic given and you would have to speak for 2 mins
(1 Question)
- Q1. Technical analyst would be grilling you here so make sure you are prepared
(1 Question)
- Q1. Usually HR is cool and normal negotiation will take place
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.
Basics of your working to check your confidence and knowledge.
(1 Question)
- Q1. Deep interview questions from your resume and according to required profile
(1 Question)
- Q1. Introduction and salary discussion
Interview Preparation Tips
Team Lead Operations Interview Questions & Answers
Virtusa Consulting Services
Anonymous
posted on 4 Sep 2021
I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. About overall experience and relevant experience
- Q2. Knowledge about digital marketing
- Q3. Family background
- Q4. Where u r looking urself in next 5 years
Interview Preparation Tips
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NTT Data Information Processing Services Senior Service Desk Analyst Reviews and Ratings
based on 1 review
Rating in categories
|
Senior Associate
467
salaries
|  ₹1.6 L/yr - ₹8 L/yr |
|
Software Development Senior Analyst
434
salaries
| ₹4.5 L/yr - ₹16 L/yr |
|
Software Development Analyst
398
salaries
| ₹3.5 L/yr - ₹11.5 L/yr |
|
Software Development Specialist
324
salaries
| ₹6.8 L/yr - ₹18.5 L/yr |
|
Senior Software Engineer
300
salaries
| ₹6.5 L/yr - ₹22.1 L/yr |
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