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NTT DATA, Inc. Customer Service Executive Interview Questions and Answers

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Customer Service Executive Interview Questions & Answers

IBM user image Anonymous

posted on 30 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join this company?
    • Add your answer
  • Q2. I want to make my career in __________ industry.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be specific about the answers you give during an interview, means your answer should be to the point only. Neither less than what is asked nor more than required.

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why do you want us to hire you?
  • Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:
  • Google search
Interview preparation tips for other job seekers - If you want to impress your interviewer & get the job.

1. Share some fun facts & showcase your personality while introducing yourself.

2. Then focus on how you can help the company & how the company can help you in building your career.

3. Be negotiable” to demonstrate your flexibility in terms of salary.

4. Make sure the position aligns with your long-term goals.


All the best!

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Dec 2020

Interview Questionnaire 

1 Question

  • Q1. Reading credit card quires.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Accenture user image Anonymous

posted on 10 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1.In which kind of process would you like to hire me 2.What will be my position and work 3.what will be my salary 4.Is there any target? 5.When will I get my increment in salary 6.Are there any incentives?...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Whenever you go for a interview first maintain ur attitude well.Dress up in formal,Trim ur hairs n beard be clean.Be optimistic.Communicate In a good manner with recruiter don't show ur cheap tricks.Ask whatever doubts u have especially about ur salary.Try to know for whom ur working or which company u r going to work. know before they tell u about the company.Maintain a good relationship with ur higher authority for ur future it will lead to ur growth.Give the best of yours.

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 18 Feb 2022

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve your communication skills

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 26 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. What is wipro
    • Add your answer

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 21 Mar 2021

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Selection process of Wipro is too good,
my advice is don't lie during interview, everything will be fine.

Customer Service Executive Interview Questions & Answers

Accenture user image Anonymous

posted on 11 Oct 2020

I applied via Naukri.com and was interviewed in Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why should we hire you?
    • Add your answer

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 17 Aug 2020

Interview Questionnaire 

4 Questions

  • Q1. Tell me a situation when you failed
    • View 10 more answers
  • Q2. Why wipro BPO why not other company
  • Ans. 

    Wipro BPO offers excellent customer service and has a strong reputation in the industry.

    • Wipro BPO has a track record of providing exceptional customer service.

    • The company has a strong reputation in the industry for its customer-centric approach.

    • Wipro BPO offers extensive training and development programs for its customer service executives.

    • The company has a global presence and provides opportunities for career growth a...

    • Answered by AI
    Add your answer
  • Q3. Tell me your last movie
    • Add your answer
  • Q4. Tell me a situation when you have done mistake on your work
    • Add your answer

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 3 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Where do you see yourself in next 5 years
    • Add your answer
Round 3 - Typing Test 

(1 Question)

  • Q1. Typing Speed test....
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm, believe in your self and give your best shot.
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NTT DATA, Inc. Customer Service Executive Salary
based on 6 salaries
₹2.5 L/yr - ₹5.2 L/yr
20% more than the average Customer Service Executive Salary in India
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