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Novozymes South Asia Customer Support Associate Interview Questions and Answers

Updated 15 Mar 2022

Novozymes South Asia Customer Support Associate Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Are you ready to work on contract role?
  • Ans. As per your wish, but team lead torture after joining
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining this company on permanent role is good, few years it was one of the best company but now unliterates ruling this organization.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Preveous work profile ?
  • Ans. 

    I have worked as a Customer Service Representative for a retail company for 2 years.

    • Handled customer inquiries and complaints via phone, email, and chat

    • Resolved customer issues in a timely and satisfactory manner

    • Processed orders and returns

    • Maintained customer database and records

    • Collaborated with other departments to ensure customer satisfaction

  • Answered by AI
  • Q2. Tell me about your self ?
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self ?
  • Q2. What is your work in your preveous organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be a related with your job profile, study about life cell and go formal

I applied via Walk-in and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Explain about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Great experience if you want to join in this company you should have more communication skills and influence skills

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What strengths do you bring to the table
  • Ans. Passion to learn, willingness to experiment.
  • Answered Anonymously
  • Q2. What are your shortcomings
  • Ans. Do not say No when I want to.
  • Answered Anonymously
Round 3 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Show your passion that's it. When they know you are willing to learn, they give you an opportunity.

I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1.  Basics of stemcells and stemcell preservation and diseases that can be treated by stemcell therapy.
  • Q2. Are you comfortable with approaching pregnant women and counselling them about stemcell banking ?
  • Q3. How would you manage to generate leads from gynecologists ?
  • Q4. Would you be comfortable with talking or presenting something in a CME or a marketing event ?
  • Q5. Are you open to working on weekends ? (Weekly off can be taken on week day)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, read a bit about the concept of stemcell /regenerative therapy and diseases that can be treated using stemcells.

I applied via Naukri.com and was interviewed in Mar 2018. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What experience do you have in sales?
  • Q2. How would sell a certain product to your prospective customer?
  • Ans. 

    I would sell the product by highlighting its unique features and benefits, addressing the customer's needs, and providing excellent customer service.

    • Identify the customer's needs and pain points

    • Highlight the unique features and benefits of the product

    • Address any objections or concerns the customer may have

    • Provide excellent customer service and support

    • Offer a demonstration or trial period if applicable

    • Create a sense of ...

  • Answered by AI
  • Q3. Do you have any idea regarding stem cell banking
  • Q4. How will assure that you would bring growth to the company?
  • Q5. Why should we chose you in the first place?

Interview Preparation Tips

General Tips: I was selected based upon my loyalty towards the organization where I work and my honestly in the work. So, my advice will be to be honest at all times and be yourself, don't try to present yourself as fabricated personality. Be smart and while answering the interviewers and you will definitely succeed.
Skills: Honesty, Communication, Body Language, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

Novozymes South Asia Interview FAQs

How many rounds are there in Novozymes South Asia Customer Support Associate interview?
Novozymes South Asia interview process usually has 2 rounds. The most common rounds in the Novozymes South Asia interview process are Resume Shortlist and Technical.

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