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N.K. Realtors Post Sales Customer Relationship Manager Interview Questions and Answers

Updated 14 Nov 2024

N.K. Realtors Post Sales Customer Relationship Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Very easy quistions and well done

Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduce yourself
  • Q2. Why you join in this company
  • Ans. 

    I joined this company because of its strong reputation in the industry and the opportunity for growth and development.

    • Strong reputation in the industry

    • Opportunity for growth and development

    • Alignment with company values and culture

  • Answered by AI
  • Q3. Love and culture

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Relationship Manager with a background in finance and a passion for helping clients achieve their financial goals.

    • Over 5 years of experience in financial services industry

    • Strong communication and interpersonal skills

    • Proven track record of building and maintaining client relationships

    • Expertise in financial planning and investment strategies

  • Answered by AI
  • Q2. What you understand by Real estate?
  • Ans. 

    Real estate refers to property consisting of land and the buildings on it, along with its natural resources.

    • Real estate includes residential, commercial, and industrial properties.

    • Investing in real estate can provide rental income and potential appreciation in value.

    • Real estate agents help buyers and sellers navigate the buying and selling process.

    • Real estate development involves constructing new buildings or renovatin...

  • Answered by AI
  • Q3. Why you want to come in Real estate?
  • Ans. 

    I am passionate about helping people find their dream homes and creating lasting relationships with clients.

    • Passionate about real estate industry

    • Enjoy helping people find their dream homes

    • Building lasting relationships with clients

    • Excited about the potential for growth and success in real estate

  • Answered by AI
  • Q4. How will you handle the situation if the customer is aggressive?
  • Ans. 

    I would remain calm, listen actively, empathize with the customer, and try to find a solution to address their concerns.

    • Remain calm and composed to de-escalate the situation

    • Listen actively to understand the customer's concerns

    • Empathize with the customer to show understanding and build rapport

    • Offer solutions or alternatives to address the customer's issues

    • Seek assistance from a supervisor if necessary

  • Answered by AI
  • Q5. What you have done in your internship?
  • Ans. 

    During my internship, I worked on developing client relationships, analyzing financial data, and creating customized financial plans.

    • Developed strong client relationships through regular communication and meetings

    • Analyzed financial data to identify trends and make recommendations

    • Created customized financial plans based on client goals and risk tolerance

  • Answered by AI
  • Q6. Why should we hire you?
  • Ans. 

    I have a proven track record of building strong relationships, exceeding targets, and providing exceptional customer service.

    • I have X years of experience in relationship management.

    • I consistently exceed sales targets by X%.

    • I have a strong network of contacts in the industry.

    • I am known for my exceptional communication and problem-solving skills.

    • I have received multiple awards for outstanding customer service.

  • Answered by AI
Round 2 - One-on-one 

(6 Questions)

  • Q1. Introduce yourself
  • Ans. 

    Experienced Relationship Manager with a background in finance and a passion for helping clients achieve their financial goals.

    • Over 5 years of experience in financial services industry

    • Strong communication and interpersonal skills

    • Proven track record of building and maintaining client relationships

    • Expertise in financial planning and investment strategies

  • Answered by AI
  • Q2. Wha you know about Real Estate and this company?
  • Ans. 

    Real Estate involves buying, selling, and renting properties. This company specializes in commercial real estate services.

    • Real Estate involves transactions related to properties such as buying, selling, and renting.

    • This company focuses on providing commercial real estate services.

    • Knowledge of market trends, property valuation, and negotiation skills are important in the Real Estate industry.

  • Answered by AI
  • Q3. How will you convince customer ?( given a situation)
  • Ans. 

    I will convince customers by understanding their needs, building trust, offering solutions, and providing excellent service.

    • Listen actively to understand customer needs

    • Build trust by being transparent and reliable

    • Offer personalized solutions that meet their requirements

    • Provide excellent service and follow-up to ensure customer satisfaction

  • Answered by AI
  • Q4. How do you know that person is how much capable to buy?
  • Ans. 

    By assessing their financial background, spending habits, assets, and credit history.

    • Evaluate their income level and stability

    • Review their spending habits and patterns

    • Assess their assets and liabilities

    • Check their credit history and score

    • Ask about their financial goals and priorities

  • Answered by AI
  • Q5. What was your past experience?
  • Ans. 

    I have over 5 years of experience in relationship management, working with high net worth clients in the banking industry.

    • Managed a portfolio of high net worth clients, providing personalized financial solutions

    • Developed and maintained strong relationships with clients to ensure satisfaction and retention

    • Collaborated with internal teams to address client needs and resolve issues efficiently

  • Answered by AI
  • Q6. Why you want to join Real estate?
  • Ans. 

    I am passionate about helping people find their dream homes and building strong relationships in the real estate industry.

    • Passionate about helping people find their dream homes

    • Enjoy building strong relationships with clients and colleagues

    • Excited about the opportunities for growth and success in the real estate industry

  • Answered by AI
Round 3 - Final round 

(7 Questions)

  • Q1. Introduce yourself
  • Ans. 

    Experienced Relationship Manager with a background in finance and a passion for helping clients achieve their financial goals.

    • Over 5 years of experience in financial services industry

    • Strong communication and interpersonal skills

    • Proven track record of building and maintaining client relationships

    • Expertise in financial planning and investment strategies

  • Answered by AI
  • Q2. What you know about this company?
  • Ans. 

    The company is a leading financial institution known for its excellent customer service and innovative financial solutions.

    • Established reputation for excellent customer service

    • Offers innovative financial solutions

    • Known for strong relationships with clients

    • Has a diverse portfolio of financial products and services

  • Answered by AI
  • Q3. How will you convince customer?
  • Ans. 

    I will convince customers by building trust, understanding their needs, offering solutions, and providing excellent service.

    • Build trust by being transparent and honest

    • Listen actively to understand their needs and concerns

    • Offer personalized solutions tailored to their specific situation

    • Provide excellent customer service to exceed their expectations

    • Follow up to ensure satisfaction and address any issues

  • Answered by AI
  • Q4. Will you be able to achieve target and how?
  • Ans. 

    Yes, I will be able to achieve targets by setting clear goals, developing strong relationships with clients, and consistently monitoring progress.

    • Setting clear, achievable goals for each client

    • Developing strong relationships with clients to understand their needs and provide tailored solutions

    • Consistently monitoring progress towards targets and making adjustments as needed

    • Utilizing effective communication and negotiati

  • Answered by AI
  • Q5. What was your past experience ?
  • Ans. 

    I have over 5 years of experience in relationship management, working with high net-worth clients in the banking sector.

    • Managed a portfolio of high net-worth clients, providing personalized financial solutions

    • Developed and maintained strong relationships with clients to ensure satisfaction and retention

    • Collaborated with internal teams to address client needs and resolve issues efficiently

  • Answered by AI
  • Q6. Do you have vehicle?
  • Ans. 

    Yes, I have a vehicle for transportation.

    • I have a reliable car for commuting to work and meeting clients.

    • My vehicle is well-maintained and insured.

    • I use my vehicle for business purposes as well as personal use.

  • Answered by AI
  • Q7. Why should we hire you?
  • Ans. 

    I have a proven track record of building strong relationships and exceeding sales targets.

    • I have X years of experience in relationship management.

    • I consistently meet and exceed sales targets by X%.

    • I have a strong network of contacts in the industry.

    • I am skilled in communication and negotiation.

    • I am passionate about building long-lasting relationships with clients.

  • Answered by AI

I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Ho many experience
  • Ans. 

    I have 5 years of experience in CRM.

    • I have worked as a Customer Relationship Manager for 5 years.

    • During my tenure, I successfully managed and maintained relationships with a diverse range of clients.

    • I implemented effective CRM strategies to improve customer satisfaction and retention.

    • I have experience in analyzing customer data and utilizing it to enhance the overall customer experience.

    • I have also trained and supervis...

  • Answered by AI
  • Q2. How many experience in home loan

Interview Preparation Tips

Interview preparation tips for other job seekers - easy interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. How much sale done in previous company
  • Q2. I have sale 12000sqft plot
  • Q3. How much sale u have given
  • Q4. Sale me a property commercialor apartment they can ask
  • Q5. Why shouldi will buy your property

Interview Preparation Tips

Interview preparation tips for other job seekers - Labour is better as working in this company no time schedule ni no ethics working 12-14 hours in a day senior and AM are so worst abuse languages and soo rude they insult u infront of hole staff on silly mistakes no RNR in 1.5 years no incentives given to employees. My team members incentive approx 5-6lakh rs not released till 1 years only they will give u salary and no week off
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

It was my campus placement

Round 2 - HR 

(2 Questions)

  • Q1. Will you be comfortable in calling
  • Ans. 

    Yes, I am comfortable with making calls as a Relationship Manager.

    • I have experience in making calls to clients to maintain relationships and provide support.

    • I am confident in my communication skills and can effectively convey information over the phone.

    • I understand the importance of regular communication in building and maintaining strong relationships.

    • I am comfortable with cold calling and following up with clients to

  • Answered by AI
  • Q2. You should know how to do cold calling

Interview Preparation Tips

Interview preparation tips for other job seekers - Company was not at all clear with the roles and responsibilities they offer. You will get to know something different from what it’s given in the offer letter so I suggest job seekers kindly clear everything before onboarding. All the glitters are not gold
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

It was amazing one and I actually understand their concept very well

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Relationship Manager with a background in finance and a passion for helping clients achieve their financial goals.

    • Over 5 years of experience in the finance industry

    • Strong communication and interpersonal skills

    • Proven track record of building and maintaining client relationships

    • Expertise in financial planning and investment strategies

    • Passionate about helping clients achieve their financial goals

  • Answered by AI
  • Q2. How you have improved yourself in past 4 years
  • Ans. 

    I have improved myself by pursuing further education, gaining relevant work experience, enhancing my communication skills, and expanding my professional network.

    • Completed a postgraduate degree in Business Administration to enhance my knowledge and skills

    • Attended various workshops and seminars to stay updated on industry trends and best practices

    • Took on leadership roles in team projects to improve my decision-making and...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me 10 things not to hire you ?
  • Ans. 

    I am not suitable for the role if you are looking for someone who lacks experience, is not a team player, or struggles with communication.

    • Lack of experience in the financial industry

    • Difficulty working in a team environment

    • Poor communication skills

    • Inability to handle high-pressure situations

    • Lack of attention to detail

    • Resistance to feedback and coaching

    • Unwillingness to adapt to new technologies

    • Limited knowledge of financ...

  • Answered by AI
  • Q2. Good qualities about salesman
  • Ans. 

    Good qualities of a salesman include strong communication skills, persistence, adaptability, and a positive attitude.

    • Strong communication skills to effectively convey product benefits and build relationships with clients

    • Persistence to follow up with leads and overcome objections

    • Adaptability to tailor sales approach to different clients and situations

    • Positive attitude to stay motivated and resilient in the face of rejec

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Although interview was good very professional but after getting the job things were not expected like I found if you are a fresher or MBA kindly don't join such company in the name of the position they make your life worse in the organization.( Imagine a MBA post graduate selling the templates and marketing on streets )
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

Two random topic are given to you and you have to prove your manipulation skills

Round 2 - HR 

(1 Question)

  • Q1. Just normal question about sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare in way that they will try to see your confidence and thinking capacity overall it's a sales process

I applied via Naukri.com and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About yourself and Knowledge about the field you are been hired
Round 3 - Case Study 

Round was held with our TL

Round 4 - Group Discussion 

Final Round Was Held with our TL & President

Interview Preparation Tips

Interview preparation tips for other job seekers - Make a good first impression with Everyone you meet

I applied via Referral and was interviewed before Jun 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic discussion. Salary expectations,availability, previous organizational culture.
Round 3 - One-on-one 

(1 Question)

  • Q1. Real estate knowledge & few projects where we achived good no of bookings.
Round 4 - One-on-one 

(1 Question)

  • Q1. Salary Discussions & Joining date shortlist

Interview Preparation Tips

Topics to prepare for Realty Assistant Senior Relationship Manager interview:
  • RERA
  • Target Achievement
  • Sales skil
Interview preparation tips for other job seekers - 1. Real Estate knowledge.
2. Be confident
3. Good project choices.
4. Target achievement history.

I applied via Recruitment Consulltant

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

Asking your previous achievement

Interview Preparation Tips

Interview preparation tips for other job seekers - Best industry to learn more and earn more

N.K. Realtors Interview FAQs

How many rounds are there in N.K. Realtors Post Sales Customer Relationship Manager interview?
N.K. Realtors interview process usually has 2 rounds. The most common rounds in the N.K. Realtors interview process are Aptitude Test and One-on-one Round.

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