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Nivea Customer Service Associate (Csa) Interview Questions and Answers

Updated 24 Apr 2021

Nivea Customer Service Associate (Csa) Interview Experiences

1 interview found

I applied via LinkedIn and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About work job & team member

Interview Preparation Tips

Interview preparation tips for other job seekers - interview can be taken at anytime

Interview questions from similar companies

I was interviewed in Oct 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What is your family background?
  • Q2. Why are you looking for a change?
  • Q3. Share details of your previous job.
  • Q4. What are your salary expectations?
  • Q5. Tell me about yourself.
Round 3 - One-on-one 

(1 Question)

  • Q1. ASM had taken the interview
Round 4 - One-on-one 

(1 Question)

  • Q1. RSM had taken the interview
Round 5 - One-on-one 

(1 Question)

  • Q1. NSM had taken my final round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just give thorough details about your last experience. Ethics & conduct are very important in Loreal. So be careful about it.

I applied via Company Website and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About your self and your carrer.
  • Q2. What all the initiatives you have taken to grow business? What are your strengths and weakness?
Round 2 - One-on-one 

(3 Questions)

  • Q1. How industry is behaving and how you are managing business?
  • Ans. 

    The industry is adapting to the changing market conditions and we are managing business by being agile and innovative.

    • The industry is facing challenges due to the COVID-19 pandemic and economic uncertainty

    • We are focusing on digital transformation and remote work to stay competitive

    • We are also exploring new markets and partnerships to diversify our business

    • Customer needs and preferences are changing rapidly, so we are c...

  • Answered by AI
  • Q2. Why you want to change current organization.
  • Q3. What do you think which quality or learing helping you in career growth.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always well prepare for interview.
Be honest and practical on your views. Always have all the facts and figures on your tips. Always give and talk upon your out of box initiative.

I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Social media

Interview Preparation Tips

Topics to prepare for LOREAL Business Development Executive interview:
  • Social Media
Interview preparation tips for other job seekers - Don't hesitate. Be free to speak 🗣️ and makes your language and word understandable and be confident
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Quant, Logic, RC, Gk a basic test to assess comprehension skill of an individual

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why do you want change
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Logical reasoning, Problem solving

Round 2 - One-on-one 

(2 Questions)

  • Q1. Resume discussion
  • Q2. Situation based
Round 3 - One-on-one 

(2 Questions)

  • Q1. Situation based
  • Q2. Role alignment compatibility
Round 4 - HR 

(1 Question)

  • Q1. Salary Discussion

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. About the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay cool. Say what ur experienced of . Don’t bluff . Need to know basics of sales and marketing
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. They will ask more about your current experience and skill based questions
Round 3 - One-on-one 

(1 Question)

  • Q1. More about yourself

Interview Questionnaire 

1 Question

  • Q1. Asked questions about my previous experience in my last company

Interview Preparation Tips

Round: Resume Shortlist
Experience: Qualification in education and experience.

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Nivea Customer Service Associate (Csa) Reviews and Ratings

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