Galaxy Aromas Interview Questions and Answers

Different types of services in food and beverage service include table service, buffet service, and self-service.

• Table service involves food being served directly to the customer at their table by a waiter or waitress.

• Buffet service allows customers to serve themselves from a variety of dishes laid out on a table or buffet line.

• Self-service involves customers selecting and serving their own food and beverages, typically in a cafeteria-style setting.

My strength in decision making is my ability to analyze information, consider multiple perspectives, and make timely and effective decisions.

• I have a strong analytical ability to break down complex problems into smaller, more manageable parts.

• I consider multiple perspectives and gather input from others before making a decision.

• I am able to prioritize and make timely decisions, even under pressure.

• I am comfortable with ambiguity and can make decisions with incomplete informat...read more

Food and beverage service involves the process of preparing, presenting, and serving food and drinks to customers in a hospitality setting.

• Involves taking orders from customers

• Preparing food and drinks according to customer preferences

• Serving food and drinks to customers in a timely and professional manner

• Clearing tables and ensuring customer satisfaction

• Examples: Waiters taking orders, bartenders preparing drinks, servers delivering food

Housekeeping department is responsible for maintaining cleanliness and orderliness in hotels, resorts, and other hospitality establishments.

• Responsible for cleaning and maintaining guest rooms, public areas, and back-of-house areas

• Ensures high standards of cleanliness and hygiene are met

• Manages inventory of cleaning supplies and equipment

• Trains and supervises housekeeping staff

• Works closely with other departments to ensure guest satisfaction

• Examples: vacuuming, dusting, makin...read more

Effective communication is crucial in corporate settings, but there are various barriers that can hinder it.

• Barriers to effective communication in corporate settings include language barriers, cultural differences, physical distance, and technological issues.

• Language barriers can arise when employees speak different languages or have different levels of proficiency in a common language.

• Cultural differences can lead to misunderstandings and misinterpretations of messages.

• Physi...read more

An IoT device is a physical device that is connected to the internet and can communicate with other devices or systems.

• IoT devices collect and exchange data over the internet

• They can be controlled remotely through a network

• Examples include smart thermostats, wearable fitness trackers, and connected home security systems

Hospitality is the act of providing a welcoming and friendly environment to guests or customers.

• Hospitality involves creating a positive and welcoming atmosphere for guests or customers

• It includes providing excellent customer service and anticipating the needs of others

• Hospitality can be seen in various industries such as hotels, restaurants, and event planning

• Examples of hospitality include greeting guests with a smile, offering assistance, and going above and beyond to make...read more

A process driven approach involves following a set of defined steps to achieve goals efficiently and consistently.

• Focus on clearly defined processes and procedures

• Emphasize consistency and efficiency in operations

• Regularly review and improve processes to optimize performance