National NGO Counsellor Interview Questions, Process, and Tips

Counseling is a process of providing guidance and support to individuals or groups to help them overcome personal or psychological problems.

• Counseling involves a trained professional who listens to the client's concerns and helps them explore their thoughts and feelings.

• It aims to help clients develop coping strategies and make positive changes in their lives.

• Counseling can address a wide range of issues, including anx...read more

Establishing rapport with a client is crucial for effective counselling.

• Active listening and showing empathy

• Building trust and creating a safe space

• Using open-ended questions to encourage dialogue

• Being non-judgmental and respectful

• Matching the client's communication style

• Sharing personal experiences when appropriate

Sympathy is feeling sorry for someone, while empathy is understanding and sharing their feelings.

• Sympathy is feeling sorry for someone's situation, while empathy is putting yourself in their shoes and understanding their emotions.

• Sympathy is a more surface-level response, while empathy requires deeper emotional intelligence.

• For example, you can sympathize with someone who lost their job, but empathy involves understand...read more

Positivity is the state of being optimistic and hopeful. It is important in counseling as it helps clients to focus on their strengths and potential for growth.

• Positivity helps clients to build resilience and cope with challenges

• It can improve self-esteem and confidence

• Positivity can enhance the therapeutic relationship and create a safe and supportive environment

• Examples of positivity interventions include gratitude e...read more