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Mumbai Metro Rail Corporation Customer Service Executive Interview Questions and Answers

Updated 5 Jun 2024

Mumbai Metro Rail Corporation Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Aptitude Test 

Like behiver... How are you talking about your family?

Round 2 - One-on-one 

(3 Questions)

  • Q1. Last experience
  • Q2. Will you do night shift
  • Q3. How will you do in management? Will you manage your house and work?

Interview questions from similar companies

I applied via Company Website and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about your self?
  • Ans. I am Shaik Munvar Hussain, I have completed my bachelor's technology in the discipline of Civil Engineering with a CGPA of 9.0. My hobbies are cooking, reding books, plantation, helping my mother in her works. I am a deterministic and enthisiastic boy to leanr new things.
  • Answered by Shaik Munvar Hussain
  • Q2. What are the subjects you are interested in?
  • Ans. Transportation Engineering, Building Materials, and Soil Mechanics.
  • Answered by Shaik Munvar Hussain
  • Q3. You and your friend got shortlisted for this internship, but I need to give this offer to only one. To whom I need to give this offer?
  • Ans. Actually this internship is important to both of us. But as per your selection, whoever satisfied for your questions by our answers, you should go with them ma'am.
  • Answered by Shaik Munvar Hussain
  • Q4. Why should we provide polythien sheet to the pillar?
  • Ans. 

    Polythene sheet is provided to the pillar for protection against moisture and corrosion.

    • Polythene sheet acts as a barrier between the pillar and external environment.

    • It prevents moisture from seeping into the pillar, which can cause corrosion.

    • The sheet also protects the pillar from dust, dirt, and other contaminants.

    • By providing a polythene sheet, the lifespan of the pillar can be extended.

    • Examples: Construction sites ...

  • Answered by AI
  • Q5. How do you got to know this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - You just have a peaceful mind while attending an interview. If you know the answer to the question, then explain the answer clearly to the interviewer.

I was interviewed in Jun 2016.

Interview Preparation Tips

Round: Train Network Management
Experience: Being a fresher looking for a chance to get some hands-on experience, The Train Network Management was a subject that involved the management of various trains with and their schedules. Plus, It also dealt with the techniques of handling both common & uncommon problems experienced in the management of trains. The main focus of management was over the local trains that run through the Mumbai Suburbs. Also, it gave an idea about the various types of positions available in the Railways regarding this field. All in all, it was an enriching experience considering my first dip in the corporate world.

College Name: RMCET

I applied via Referral and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Normal quants logic

Round 3 - One-on-one 

(1 Question)

  • Q1. Basic questions were asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and do not fake anything

I was interviewed before Nov 2019.

Interview Questionnaire 

1 Question

  • Q1. Will you follow instructions of your Immediate Boss if they are against the rules. A- Yes if I feel it is in the interest of Organization right now if f...

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't know any answer,say you don't know.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Projects done yet, Coding Algo

Round 2 - One-on-one 

(1 Question)

  • Q1. DSA ALGO IN C++
  • Ans. 

    Data Structures and Algorithms in C++

    • Learn basic data structures like arrays, linked lists, stacks, queues, trees, and graphs

    • Understand sorting and searching algorithms such as bubble sort, quick sort, binary search, etc.

    • Practice solving coding problems on platforms like LeetCode or HackerRank

  • Answered by AI

Skills evaluated in this interview

I applied via Referral and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Good

Round 2 - Technical 

(2 Questions)

  • Q1. Suspension used in trains
  • Ans. 

    Suspension in trains is used to provide a smooth ride and reduce vibrations.

    • Suspension systems in trains are designed to absorb shocks and vibrations caused by uneven tracks and high speeds.

    • The most common type of suspension used in trains is the air suspension system, which uses compressed air to support the weight of the train and provide a smooth ride.

    • Other types of suspension systems used in trains include hydrauli...

  • Answered by AI
  • Q2. Two types currently one designed by german

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a vast workshop to maintain a coach.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. DSA base, MAP base, Spring boot
  • Q2. From google you can ask the all question and ans

I applied via Company Website and was interviewed before Nov 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Electrical Engineering questions, similar to pattern of GATE (Objective test of 3h)

Round 3 - Group Discussion 

Current Affairs, Government Schemes are generally picked up for Group Discussion topics. They don't usually share the structure and let the things go by at their own pace and method.

Round 4 - Technical 

(1 Question)

  • Q1. Interview had questions mostly from Power Electronics, Electrical Machines and Power Systems. Apart from that the interviewer expects that the candidate is well aware of recent updates of metro systems wor...
Round 5 - Medical Test 

(1 Question)

  • Q1. Medical Test is mandatory and anyone not having 6/6 vision (with/without) spectacles, as well as people with Lasik surgery are rejected.

Interview Preparation Tips

Topics to prepare for Delhi Metro Rail Corporation Assistant Manager interview:
  • Power Electronics
  • Electrical Machines
  • Power Systems
Interview preparation tips for other job seekers - Basic Electrical Engineering concepts are enough to go through the interview. The GD is one of the major deciders as DMRC looks for people who can carry around a meaningful conversation in a group of people. Awareness of railway systems around the world also helps a lot.

Interview Questions & Answers

Delhi Metro Rail Corporation user image Anonymous

posted on 21 May 2015

Interview Preparation Tips

Round: Group Discussion
Experience: Group Discussion:
It is a 10-15 minute session and no elimination is done at this stage but this stage carries marks which is counted in your overall merit rank.
GD topics are mostly of current affairs.Any recent news or incidents or any matter of national importance which are making headlines in the newspaper may get a place in GD topic so go through the recent important news before appearing in the GD.
Tips: A merit list is prepared based on written score(in your case GATE score)+ GD Score+ Interview Score and those who get their name figured in merit list will be called for medical test which is not too problematic.Hope it helps. Good Luck!

Round: Technical Interview
Experience: Interview: 
My interview lasted for around 35 minutes.
Interview Panel consists of 7-8 members in which 2-3 will be IIT-Delhi Professors of relevant field. Interview questions are not too complex. During my interview some of the questions were related to HR like which place i belong to,importance of my place, schooling etc etc..then came a bang when they shifted there gear to technical questions mostly related to my industrial training. Major focus of the interview was my final year project. there were some GK questions also like what are the important sectors of indian economy and there percentage contribution in India's GDP blah blah...some basic electrial engineering concepts were also asked..
Guys, prepare your final year project very well coz they ask lot many questions from that portion and also if you have gone thorough any industrial training then prepare that portion too
Tips: Selection Process: GATE + Group Discussion +Interview + Medical Check Up of the standard of Indian RailwayAdditional Information:
All selected candidates will be required to undergo one year PG Diploma in Metro Technology and Management at IIT-Delhi. And during this one year course you will be paid 25000/month along with hostel facility,internet,computer etc etc.
So, basically you will be paid to attend classes unlike in BIT where we used to pay fee for attending our classes ie. semester fee

College Name: BIT MESRA

Mumbai Metro Rail Corporation Interview FAQs

How many rounds are there in Mumbai Metro Rail Corporation Customer Service Executive interview?
Mumbai Metro Rail Corporation interview process usually has 2 rounds. The most common rounds in the Mumbai Metro Rail Corporation interview process are Aptitude Test and One-on-one Round.

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Mumbai Metro Rail Corporation Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Mumbai Metro Rail Corporation Customer Service Executive Reviews and Ratings

based on 2 reviews

3.8/5

Rating in categories

4.7

Skill development

3.8

Work-life balance

2.2

Salary

4.7

Job security

4.5

Company culture

3.8

Promotions

4.5

Work satisfaction

Explore 2 Reviews and Ratings
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